Pay Fines and Fees

Pay Fines Online

Important Information about Opportunity to Cure/Curable Violations
Under the Cure law, a business has the opportunity to certify that it has cured (correct) without a fine certain first-time violations. If your business receives a summons with a charge for violating one of the “curable” laws or rules, you will have the opportunity to avoid a fine by submitting to Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—proof that you cured the violation within 30 days of the date of the summons.

Your business will learn about the opportunity to cure a violation(s) through an Offer of Settlement, which you may receive by mail, email, or text. The Offer of Settlement will indicate which violation(s) you can cure.

You can submit the completed, signed Cure Certification by mail, email, online, or in person by appointment only. Read Curable Violations FAQs.

How do I pay a fine online?
Currently, the online service is available through 5 p.m. on the business day before your scheduled hearing. You must have received notification from DCWP—for example, an Offer of Settlement letter—in order to pay a fine online. Once you have received notification, follow these three steps to pay a DCWP violation fine online:

Go to nyc.gov/mylicense
After you register/login, scroll to the blue Businesses - DCA box and select “Access My Account.” [see screenshot]
In the section Search by Record Information [see screenshot], enter your Record Number* and follow the instructions to pay a violation [see screenshot].

*Refer to the correspondence you received for Record Number.

Offer of Settlement: Enter Case number (bottom of letter) followed by Year (-2016) followed by –ADJC. Example: 123-2016-ADJC [see sample].
Consent Order or Decision: Enter Case Number (or Record No.).
Payment Due: Enter Case Number. Example: PL012345678-ADJC

Tips:

For best results, leave “Agency” and “Record Type” fields blank, change the “Start Date” to 01-01-2011, and leave the “End Date” as is.
For all record types, under Action, click “Pay Fees Due” to make payment. Status will appear as:
- “Ready for Payment” (Offer of Settlement)
- “Consent Order” (Consent Order)
- “Decision” (Decision)
If your search does not yield the record for payment, the record may not be available for online payment. Call 311 (212-NEW-YORK outside NYC) and ask for “NYC Online Licensing Service - Assistance and PIN Request.” Assistance is available from 9 a.m. to 5 p.m. Monday through Friday.

You must pay in person on the day of a scheduled hearing. Follow the “Pay in person” instructions on your Offer of Settlement.

Note: To pay a fine online:

You must pay with a credit card. Credit cards accepted include Visa, MasterCard, American Express, and Discover Card. Credit card payments are subject to a convenience fee. You cannot pay by electronic check.
You cannot use a credit card to make an installment payment to DCA. You can use a credit card to pay a balance in full.
If you need to make payment to more than one record, you must submit payments separately. Each record is a separate credit card transaction.

Pay Fees Online

How do I pay a fee online?
You must have received notification from DCWP—for example, a letter regarding scale and/or petroleum inspection fees—in order to pay a fee online. Note: Record Number is the number below the bar code (bottom right corner of letter). Example: 123-2014-ENFO. Once you have received notification, follow these three steps to pay a DCA fee online:

Go to nyc.gov/mylicense
After you register/login, scroll to the blue Businesses - DCA box and select “Access My Account.” [see screenshot]
In the section Search by Record Information [see screenshot], enter your Record Number and follow the instructions to pay a fee [see screenshot].

Pay In Person at the DCA Collections Division

Due to COVID-19 crisis, please monitor nyc.gov/DCWPAlerts for information about limited in-person assistance.

Penalty Schedules

View DCWP Penalty Schedules in the Rules of the City of New York, Title 6, Chapter 6, Subchapter B.