Resources for Businesses

By supporting businesses through equitable enforcement and access to resources and by helping to resolve complaints, DCA protects the marketplace from predatory practices and strives to create a culture of compliance.

*Important Updates Due to COVID-19*

Inspection Checklists

To help you avoid violations and see what our inspectors look for during inspections, read our inspection checklists.

Forms, Signs, and Templates

To ensure our records are up to date with your information and you have the right tools to use for your business, download forms, signs, and templates.

Pay Fines and Fees

Received a violation? Need to pay fees for an inspection? Pay fines and fees.

Cure DCA Violations

Have a curable violation? Learn how to cure DCA violation.

Scale Inspections

DCA tests the accuracy of all weighing and measuring devices (i.e., scales) used by retail and service establishments such as supermarkets, bodegas, jewelry stores, and laundries. We also test airport scales. Learn more about scale inspections.

Hearings

The Office of Administrative Trials and Hearings (OATH) hears Summons/Notice of Hearing (also called a violation) issued by DCA. Learn more about hearings.

Settle Violations

In most cases, you can settle a case without a hearing by meeting with a DCA Settlement Officer or accepting the conditions of an Offer of Settlement letter. Learn more about how to settle violations.

Resolve Complaints

If a consumer files a complaint against you, our mediators will listen to both sides to help resolve complaints and avoid the complaint being sent to a hearing. Learn more about how to resolve complaints.

Tips for Businesses

DCA offers important tips for businesses, including 10 Things Every Business Should Know, identity theft prevention tips, information about the Air Conditioning Law, and more. Learn more about tips for businesses.

Workplace Laws

Learn about your responsibilities on workplace laws enforced by DCA.

Additional Resources