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Resources for Businesses

By supporting businesses through equitable enforcement and access to resources and by helping to resolve complaints, DCA protects the marketplace from predatory practices and strives to create a culture of compliance.

*Important Updates Due to COVID-19*

The City’s Open Storefronts program allows storefront businesses to temporarily use a portion of the sidewalk and roadways to display merchandise, sell goods, and more. Stoop Line Stand licensees are not required but encouraged to join the free program to take advantage of added benefits. For more details and to sign up for the program, visit nyc.gov/OpenStorefronts.

October 17, 2020: Restaurants can temporarily require customers to pay a “COVID-19 Recovery Charge,” but they must follow certain requirements. Read Frequently Asked Questions: COVID-19 Recovery Charge at Restaurants in: English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

Get DCWP Alerts and Information During COVID-19 Crisis, including DCWP services online only, certain extensions for license expiration dates and renewal application deadlines, workplace laws, price gouging, and scams and safety tips.

Inspection Checklists

To help you avoid violations and see what our inspectors look for during inspections, read our inspection checklists.

Forms, Signs, and Templates

To ensure our records are up to date with your information and you have the right tools to use for your business, download forms, signs, and templates.

Pay Fines and Fees

Received a violation? Need to pay fees for an inspection? Pay fines and fees.

Cure DCA Violations

Have a curable violation? Learn how to cure DCA violation.

Scale Inspections

DCA tests the accuracy of all weighing and measuring devices (i.e., scales) used by retail and service establishments such as supermarkets, bodegas, jewelry stores, and laundries. We also test airport scales. Learn more about scale inspections.

Hearings

The Office of Administrative Trials and Hearings (OATH) hears Summons/Notice of Hearing (also called a violation) issued by DCA. Learn more about hearings.

Settle Violations

In most cases, you can settle a case without a hearing by meeting with a DCA Settlement Officer or accepting the conditions of an Offer of Settlement letter. Learn more about how to settle violations.

Resolve Complaints

If a consumer files a complaint against you, our mediators will listen to both sides to help resolve complaints and avoid the complaint being sent to a hearing. Learn more about how to resolve complaints.

Tips for Businesses

DCA offers important tips for businesses, including 10 Things Every Business Should Know, identity theft prevention tips, information about the Air Conditioning Law, and more. Learn more about tips for businesses.

Workplace Laws

Learn about your responsibilities on workplace laws enforced by DCA.

Additional Resources

If you have a question about laws that DCA enforces, you can speak with DCA’s Business Compliance Counsel.


Visit nyc.gov/business to learn more about common business regulations and to access resources to assist your business.