By supporting businesses through equitable enforcement and access to resources and by helping to resolve complaints, DCA protects the marketplace from predatory practices and strives to create a culture of compliance.
To help you avoid violations and see what our inspectors look for during inspections, read our inspection checklists.
To ensure our records are up to date with your information and you have the right tools to use for your business, download forms, signs, and templates.
Received a violation? Need to pay fees for an inspection? Pay fines and fees.
Have a curable violation? Learn how to cure DCA violation.
DCA tests the accuracy of all weighing and measuring devices (i.e., scales) used by retail and service establishments such as supermarkets, bodegas, jewelry stores, and laundries. We also test airport scales. Learn more about scale inspections.
The Office of Administrative Trials and Hearings (OATH) hears Summons/Notice of Hearing (also called a violation) issued by DCA. Learn more about hearings.
In most cases, you can settle a case without a hearing by meeting with a DCA Settlement Officer or accepting the conditions of an Offer of Settlement letter. Learn more about how to settle violations.
If a consumer files a complaint against you, our mediators will listen to both sides to help resolve complaints and avoid the complaint being sent to a hearing. Learn more about how to resolve complaints.
DCA offers important tips for businesses, including 10 Things Every Business Should Know, identity theft prevention tips, information about the Air Conditioning Law, and more. Learn more about tips for businesses.
Learn about your responsibilities on workplace laws enforced by DCA.
Visit nyc.gov/business to learn more about common business regulations and to access resources to assist your business.