In 2019, the New York City Department of Consumer and Worker Protection (DCWP) sued T-Mobile USA, Inc. (‘T-Mobile’), MetroPCS New York, LLC (‘MetroPCS’), and 43 ‘Metro by T-Mobile’ dealers alleging deceptive conduct in ‘Metro by T-Mobile’ stores and on the ‘Metro by T-Mobile’ website.
In 2021, DCWP settled its claims with T-Mobile and MetroPCS. As part of the settlement, DCWP set up a claims fund with a deadline of June 23, 2022.
If you have a problem with an electronics store purchase, file a complaint.