File Your Taxes with NYC Free Tax Prep

Virtual Tax Prep is a safe and reliable online tax prep service. You must have access to a computer, tablet, or smartphone; a stable internet connection; and the ability to download secure video conference software. An IRS certified Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) volunteer preparer will:

• help you file your 2021 tax return during a 60-90 minute virtual call;
• use a secure digital system to manage your tax documents;
• answer your tax questions.

Assisted Self-Preparation allows filers to complete their tax return online on their own and an IRS certified VITA/TCE volunteer preparer will be available by phone or email to answer questions. Filers will need access to a computer, tablet, or smartphone; a stable internet connection; an email address, and their 2020 adjusted gross income (AGI) or self-select PIN.

The following information is for online services only. Please do not arrive in person.

Ariva
Hours of Operation: Monday – Friday: 11 a.m. – 6 p.m.; Saturday: 10 a.m. – 5 p.m.
Language(s): English and Spanish
Appointment Details: Email info@ariva.org
Website: ariva.org/
Services Offered: Virtual Tax Prep and Assisted Self-Preparation

Bedford Stuyvesant Restoration Corporation
Hours of Operation: Monday – Friday: 9 a.m. – 7 p.m.; Saturday: 9 a.m. – 5 p.m.
Language(s): English and Spanish
Website: restorationplaza.org
Services Offered: Virtual Tax Prep

BronxWorks
Hours of Operation: Monday: 9 a.m. – 12 p.m.; Friday: 12 p.m. – 5 p.m.
Language(s): English and Spanish.
Website: bronxworkstaxes.as.me/Taxtime
Services Offered: Virtual Tax Prep

Center for Family Life
Hours of Operation: Wednesday – Thursday: 11 a.m. – 6:30 p.m.; Friday: 10 a.m. – 5:30 p.m.;Saturday: 9 a.m. – 4:30 p.m.
Language(s): English, Spanish, Chinese-Mandarin
Appointment Details: Call 929-480-7175
Website: centerforfamilylife.org
Services Offered: Assisted Self-Preparation

Chhaya CDC
Hours of Operation: Tuesday and Thursday: 12 p.m. – 8 p.m.; Wednesday, Saturday, and Sunday: 10 a.m. – 6 p.m.; Friday: 9 a.m. – 5 p.m.
Language(s): English and Spanish
Website: chhayacdc.org/tax
Services Offered: Virtual Tax Prep

COJO Flatbush
Hours of Operation: Monday and Wednesday: 9 a.m. – 5 p.m.; Thursday: 12 p.m. – 8 p.m.; Friday: 9 a.m. – 1 p.m.; Sunday: 12 p.m. – 5 p.m.
Language(s): English, Spanish, Arabic, and Hebrew
Appointment Details: Call 718-377-2900
Website: cojoflatbush.org
Services Offered: Assisted Self-Preparation

Fedcap/Single Stop
Hours of Operation: Monday and Tuesday: 9 a.m. – 8 p.m.; Wednesday and Thursday: 9 a.m. – 6 p.m.
Language(s): English and Spanish
Website: singlestop.org
Services Offered: Virtual Tax Prep

Grow Brooklyn
Hours of Operation: Monday, Tuesday, Thursday, Saturday, and Sunday: 10 a.m. – 7 p.m.
Language(s): English, Spanish, Arabic, Chinese-Cantonese, and Haitian Creole
Website: growbrooklyn.org/appointments
Services Offered: Virtual Tax Prep

Met Council
Hours of Operation: Monday – Thursday: 9 a.m. – 6 p.m.; Friday: 9 a.m. – 3 p.m.
Language(s): English, Spanish, and Russian
Website: metcouncil.org/coronavirus
Services Offered: Virtual Tax Prep

Minkwon
Hours of Operation: Monday: 12 p.m. – 6 p.m.; Tuesday – Friday: 10 a.m. – 6 p.m.
Language(s): English, Spanish, and Korean
Website: minkwon.org

Project Hospitality
Hours of Operation: Monday – Friday: 9 a.m. – 5 p.m.
Language(s): English and Spanish
Website: projecthospitality.org
Services Offered: Virtual Tax Prep

Child Tax Credit (CTC). Parents and caregivers with children younger than 18 can get up to $3,000 or $3,600 per child depending on the child’s age. Filers do not need to have had income to claim the credit . Families who got advance payments in 2021, must file in 2022 to get the rest of their money. This includes families that signed up online using the IRS Non-filer Portal or GetCTC.org. Only the children being claimed need to have Social Security Numbers (SSN); the filer does not need a SSN and can file using an Individual Taxpayer Identification Number (ITIN).

Earned Income Tax Credit (EITC). EITC is available to working families and individuals with low and moderate incomes. Now filers who are as 19 and older with or without children can claim up to $6,728 depending on the number of qualifying children.

Child and Dependent Care Credit. Working families who pay for childcare for children under 13 or the care of dependent adults can get back up to $4,000 in care expenses for one qualifying person and up to $8,000 for two or more people.

Learn more about tax credits.

Read FAQs about NYC Free Tax Prep.

Read FAQs about Individual Taxpayer Identification Number (ITIN).

The IRS provides tax filers with many helpful resources. Learn more at irs.gov.

You have rights when using a tax preparer. Learn more.

Become a volunteer preparer this tax season. You can have a real impact on New Yorkers’ lives. Learn how you can make a difference.

Since 2002, NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)— has coordinated the City’s Annual Tax Season Initiative. Learn more about our campaign, our Tax Coalition Members and how you can be a community partner.