Consumer Affairs311Search all NYC.gov websites
File Your Taxes with NYC Free Tax Prep
Tax Day
The filing deadline (Tax Day) was July 15, 2020. However, you can still file your 2019 tax return for free at an NYC Free Tax Prep site or online through October 15, if you meet income requirements. We urge eligible New Yorkers to use NYC Free Tax Prep services including, In-person Tax Prep, Drop-off Service, Virtual Tax Prep, and Assisted Self-Prep to file taxes for FREE. Note: If you owe the government money, be aware that late filing and/or late payment penalties may apply.
If you are not required to file taxes and eligible for an Economic Impact Payment, NYC Free Tax Prep preparers can guide you on how to make sure you get your stimulus payment. Contact the providers below for more information.
NYC Free Tax Prep: In-person Tax Prep
At an NYC Free Tax Prep site for in-person tax prep, knowledgeable IRS certified VITA/TCE volunteer preparers help you complete an accurate tax return. Filers must follow New York State health guidelines, including wearing a mask and social distancing appropriately during visit. In addition, organizations may conduct screenings or have additional requirements. Find out what documents you need to file your taxes.
Urban Upbound
Address: 12-15 40th Avenue, Long Island City, NY 11101
Hours of Operation: Monday-Friday, 9 a.m. – 5 p.m.
Appointment Details: You must call 718-784-0877 or email vita@urbanupbound.org to book an appointment.
Languages: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Site Details: This service is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019.
Address: 12-15 40th Avenue, Long Island City, NY 11101
Hours of Operation: Monday-Friday, 9 a.m. – 5 p.m.
Appointment Details: You must call 718-784-0877 or email vita@urbanupbound.org to book an appointment.
Languages: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Site Details: This service is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019.
NYC Free Tax Prep: Drop-off Service
At an NYC Free Tax Prep site for drop-off service, you can drop off your tax documents and pick up the completed return later. Filers must follow New York State health guidelines, including wearing a mask and social distancing appropriately during visit. In addition, organizations may conduct screenings or have additional requirements. Find out what documents you need to file your taxes.
Ariva at University Heights
Address: 45-67 West Tremont Avenue, Bronx, NY 10453
Hours of Operation: Monday-Friday, 9 a.m. – 3 p.m.
Appointment Details: You must call 718-292-2983 to book an appointment.
Languages: English and Spanish
Site Details: This service is available for families earning $56,000 or less in 2019 and single filers earning $32,000 or less in 2019.
Address: 45-67 West Tremont Avenue, Bronx, NY 10453
Hours of Operation: Monday-Friday, 9 a.m. – 3 p.m.
Appointment Details: You must call 718-292-2983 to book an appointment.
Languages: English and Spanish
Site Details: This service is available for families earning $56,000 or less in 2019 and single filers earning $32,000 or less in 2019.
Urban Upbound
Address: 12-15 40th Avenue, Long Island City, NY 11101
Hours of Operation: Monday-Friday, 9 a.m. – 5 p.m.
Appointment Details: You must call 718-784-0877 or email vita@urbanupbound.org to book an appointment.
Languages: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Site Details: This service is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019.
Address: 12-15 40th Avenue, Long Island City, NY 11101
Hours of Operation: Monday-Friday, 9 a.m. – 5 p.m.
Appointment Details: You must call 718-784-0877 or email vita@urbanupbound.org to book an appointment.
Languages: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Site Details: This service is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019.
NYC Free Tax Prep: Virtual Tax Prep
Virtual Tax Prep is an end-to-end service where an IRS certified Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) volunteer preparer will video conference with you to help prepare your 2019 tax return using a secure digital system. Please see site listing below for eligibility requirements.
To use this service, you must have access to a computer, tablet, or smartphone; a stable internet connection; and the ability to download secure video conference software. Also, see checklist of documents you need to file your taxes.
Ariva
Hours of Operation: Monday-Friday, 9:00 a.m. - 4:00 p.m.
Languages: English and Spanish
Schedule Appointment: Call 718-292-2983
Additional Information: Available for single filers with incomes up to $32,000 and for filers with dependents with incomes up to $56,000.
Hours of Operation: Monday-Friday, 9:00 a.m. - 4:00 p.m.
Languages: English and Spanish
Schedule Appointment: Call 718-292-2983
Additional Information: Available for single filers with incomes up to $32,000 and for filers with dependents with incomes up to $56,000.
Bed Stuy Restoration Corporation
Hours of Operation: Monday-Sunday, 11:00 a.m. - 6:00 p.m.
Languages: English, French, Haitian-Creole, and Spanish
Schedule Appointment: Visit restorationplaza.org/tax-prep-2020 | Call 929-432-3314 | Email freetaxprep@restorationplaza.org
Additional Information: This service is available to filers living in Brooklyn. It is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019.
Hours of Operation: Monday-Sunday, 11:00 a.m. - 6:00 p.m.
Languages: English, French, Haitian-Creole, and Spanish
Schedule Appointment: Visit restorationplaza.org/tax-prep-2020 | Call 929-432-3314 | Email freetaxprep@restorationplaza.org
Additional Information: This service is available to filers living in Brooklyn. It is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019.
Urban Upbound
Hours of Operation: Monday-Friday, 9:00 a.m. - 5:00 p.m.
Languages: English and Spanish
Schedule Appointment: Visit getyourrefund.org/?s=UUNY or Email vita@urbanupbound.org
Additional Information: This service is available to filers living in Queens. It is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019. Online filing available 24/7 but customer service is only be available during hours of operation, Monday-Friday, 9:00 a.m. - 5:00 p.m.
Hours of Operation: Monday-Friday, 9:00 a.m. - 5:00 p.m.
Languages: English and Spanish
Schedule Appointment: Visit getyourrefund.org/?s=UUNY or Email vita@urbanupbound.org
Additional Information: This service is available to filers living in Queens. It is available for families earning $64,000 or less in 2019 and single filers earning $45,000 or less in 2019. Online filing available 24/7 but customer service is only be available during hours of operation, Monday-Friday, 9:00 a.m. - 5:00 p.m.
NYC Free Tax Prep: Assisted Self-Preparation
Assisted Self-Preparation allows you to complete your tax return online on your own and an IRS certified VITA/TCE volunteer preparer will be available by phone or email to answer your questions. Please see site listing below for eligibility requirements.
To use this service, you must have access to a computer, tablet, or smartphone; a stable internet connection; an email address; and your 2018 adjusted gross income (AGI) or self-select PIN. Also, see checklist of documents you need to file your taxes.
Ariva
Hours of Operation: Monday-Friday, 10:00 a.m. - 4:00 p.m.
Languages: English and Spanish
Tax Filing Website: ariva.org using TurboTax and OLT.
Tax Filing Help: Email arivafsahelp@gmail.com | Call 718-509-9783
Additional Information: This service is available to filers living in the Bronx. For TurboTax, your Adjusted Gross Income is $36,000 or less; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less. For OLT, your Adjusted Gross Income is between $14,000 and $69,000 OR you are Active Military with Adjusted Gross Income of $69,000 or less.
Hours of Operation: Monday-Friday, 10:00 a.m. - 4:00 p.m.
Languages: English and Spanish
Tax Filing Website: ariva.org using TurboTax and OLT.
Tax Filing Help: Email arivafsahelp@gmail.com | Call 718-509-9783
Additional Information: This service is available to filers living in the Bronx. For TurboTax, your Adjusted Gross Income is $36,000 or less; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less. For OLT, your Adjusted Gross Income is between $14,000 and $69,000 OR you are Active Military with Adjusted Gross Income of $69,000 or less.
Bed Stuy Restoration Corporation
Hours of Operation: Monday-Sunday, 10:00 a.m. - 7:00 p.m.
Languages: English, French, Haitian-Creole, and Spanish
Tax Filing Website: H&R Block
Tax Filing Help: Call 929-432-3314 | Email freetaxprep@restorationplaza.org
Additional Information: This service is available to filers living in Brooklyn. In addition, your Adjusted Gross Income is $69,000 or less AND your age is between 17 and 51; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less.
Hours of Operation: Monday-Sunday, 10:00 a.m. - 7:00 p.m.
Languages: English, French, Haitian-Creole, and Spanish
Tax Filing Website: H&R Block
Tax Filing Help: Call 929-432-3314 | Email freetaxprep@restorationplaza.org
Additional Information: This service is available to filers living in Brooklyn. In addition, your Adjusted Gross Income is $69,000 or less AND your age is between 17 and 51; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less.
Urban Upbound
Hours of Operation: Monday-Friday, 9:00 a.m. - 5:00 p.m.
Languages: English, Arabic, and Spanish
Tax Filing Website: Tax Act
Tax Filing Help: Email vita@urbanupbound.org
Additional Information: This service is available to filers living in Brooklyn or Queens. In addition, your Adjusted Gross Income is $59,000 or less AND your age is 56 or younger; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less.
Hours of Operation: Monday-Friday, 9:00 a.m. - 5:00 p.m.
Languages: English, Arabic, and Spanish
Tax Filing Website: Tax Act
Tax Filing Help: Email vita@urbanupbound.org
Additional Information: This service is available to filers living in Brooklyn or Queens. In addition, your Adjusted Gross Income is $59,000 or less AND your age is 56 or younger; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less.
Additional Information
- Learn more about the Earned Income Tax Credit and NYC Child Care Tax Credit.
- DCA issues consumer alert to warn New Yorkers to be wary of any promises to get their refund sooner.
- You have rights when using a tax preparer. Learn more.
- The IRS provides tax filers with many helpful resources. Learn more at irs.gov.
- After you file your taxes, make an appointment for free financial counseling to learn how to get the most out of your refund. Friendly, professional counselors will help you make a plan to manage your refund, create a budget, or reduce debt.
- Did you use an NYC Free Tax Prep site to file your taxes? Let us know on Twitter, Facebook, and Instagram using the hashtag #FreeTaxPrep.
- Become a volunteer preparer this tax season. You can have a real impact on New Yorkers’ lives. Learn how you can make a difference.
- Learn more about the City’s Annual Tax Season Initiative.
Updated 08/10/2020