File Your Taxes with NYC Free Tax Prep

Virtual Tax Prep is an online service where an IRS certified Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) volunteer preparer will video conference with you to help prepare your 2020 tax return using a secure digital system. Please see site listing below for eligibility requirements.

To use this service, you must have access to a computer, tablet, or smartphone; a stable internet connection; and the ability to download secure video conference software. Also, see checklist of documents you need to file your taxes.

Ariva
Hours of Operation: Monday-Friday, 9:00 a.m. - 4:00 p.m.
Languages: English and Spanish
Schedule Appointment: Call 718-292-2983
Additional Information: Available for single filers with incomes up to $32,000 and for filers with dependents with incomes up to $56,000.

Assisted Self-Preparation allows you to complete your tax return online on your own and an IRS certified VITA/TCE volunteer preparer will be available by phone or email to answer your questions. Please see site listing below for eligibility requirements.

To use this service, you must have access to a computer, tablet, or smartphone; a stable internet connection; an email address; and your 2019 adjusted gross income (AGI) or self-select PIN. Also, see checklist of documents you need to file your taxes .Also, see the checklist of documents you need to file your taxes.

Ariva
Hours of Operation: Monday-Friday, 10:00 a.m. - 4:00 p.m.
Languages: English and Spanish
Tax Filing Website: ariva.org using TurboTax and OLT.
Tax Filing Help: Email arivafsahelp@gmail.com | Call 718-509-9783
Additional Information: This service is available to filers living in the Bronx. For TurboTax, your Adjusted Gross Income is $36,000 or less; OR you are eligible for the Earned Income Tax Credit; OR you are Active Military with Adjusted Gross Income of $69,000 or less. For OLT, your Adjusted Gross Income is between $14,000 and $69,000 OR you are Active Military with Adjusted Gross Income of $69,000 or less.

At an NYC Free Tax Prep site for drop-off service, you can drop off your tax documents and pick up the completed return later. Filers must follow New York State health guidelines, including wearing a mask and practicing social distancing. Sites may conduct screenings or have additional requirements.

Ariva at University Heights
Address: 45-67 West Tremont Avenue, Bronx, NY 10453
Hours of Operation: Monday-Friday, 9 a.m. – 3 p.m.
Appointment Details: You must call 718-292-2983 to book an appointment.
Languages: English and Spanish
Site Details: This service is available for families earning $56,000 or less in 2020 and single filers earning $32,000 or less in 2020.

Urban Upbound
Address: 12-15 40th Avenue, Long Island City, NY 11101
Hours of Operation: Monday-Friday, 9 a.m. – 5 p.m.
Appointment Details: You must call 718-784-0877 or email vita@urbanupbound.org to book an appointment.
Languages: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Site Details: This service is available for families earning $64,000 or less in 2020 and single filers earning $45,000 or less in 2020.

At an NYC Free Tax Prep site for in-person tax prep, knowledgeable IRS certified VITA/TCE volunteer preparers help you complete an accurate tax return. Filers must follow New York State health guidelines, including wearing a mask and social distancing appropriately during visit. In addition, organizations may conduct screenings or have additional requirements.

Urban Upbound
Address: 12-15 40th Avenue, Long Island City, NY 11101
Hours of Operation: Monday-Friday, 9 a.m. – 5 p.m.
Appointment Details: You must call 718-784-0877 or email vita@urbanupbound.org to book an appointment.
Languages: English, Spanish, Arabic, Bengali, Chinese, French, Haitian Creole, Korean, and Russian
Site Details: This service is available for families earning $68,000 or less in 2020 and single filers earning $48,000 or less in 2020.