Department of Consumer Affairs

Services Available Online Only

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To help customers follow the City’s guidance to stay home as much as possible and practice social (physical) distancing to stop the spread of coronavirus (COVID-19), DCWP will NOT accept in-person visits but advises customers to use our online services available OR email the relevant Division for assistance. Learn more.

Go to webpage on Price Gouging is ILLEGAL

DCWP Protects Consumers from Price Gouging

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DCWP issued an emergency Rule that makes price gouging illegal for any personal or household good or any service that is needed to prevent or limit the spread of or treat new coronavirus (COVID-19). The Rule follows DCWP’s previous declaration that face masks, hand sanitizer, and disinfectant wipes are in short supply. Learn more.

Important Information for Employers and Employees

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DCWP created an Update about Workplace Laws as NYC Seeks to Stop the Spread of the New Coronavirus (COVID-19), which includes a summary of City labor laws for employers and employees as you deal with the impact of COVID-19 on your workplace. Learn more.

DCWP Report Cautions NYC Veterans About Enrolling in For-Profit Schools

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DCWP released “Ill Served: Why NYC Veterans Should Use Extra Caution When Choosing a For-Profit School,” a report that explores the historical relationship between veterans and for-profit institutions, how well for-profit schools serve veterans, and if for-profit schools are a sound investment for veterans looking to pursue higher education. Read report.

NYC Announced Paid Sick Leave Settlement with Chipotle for Illegally Firing an Employee

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Agreement requires Chipotle to rehire worker and provide $2500 in restitution. DCWP’s larger Fair Workweek and Paid Safe and Sick Leave investigation into Chipotle remains ongoing. Read release.

The NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—protects and enhances the daily economic lives of New Yorkers to create thriving communities.

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Ready to Rent

Get free one-on-one financial counseling and assistance with affordable housing applications through the Ready to Rent program. Learn more.

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Stop the Spread of Novel Coronavirus

Cover your sneezes. Wash your hands for at least 20 seconds. Avoid touching your face. Get more tips from NYC Department of Health and Mental Hygiene.

Consumer Protection Tips for Immigrants

NYC protects the rights of all New Yorkers. Get consumer protection tips for immigrants in 11 languages.

GetCoveredNYC

Free health insurance enrollment assistance for the plan of your choice. Learn more.

NYC Census 2020

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File Your Taxes for Free

As of March 20, 2020, the tax filing deadline of April 15, 2020 has been postponed to July 15, 2020. Learn more.

Open Data for All

Open Data is an opportunity to engage New Yorkers in the information that is produced and used by City government. Learn more.

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