Department of Consumer Affairs

Reopening NYC Questions? Call Our Worker Protection Hotline

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DCWP’s Worker Protection Hotline is available Monday through Friday, 9 a.m. to 5 p.m. by calling 311 or 212-436-0381. Workers can contact us anonymously. Get more educational resources for workers including Reopening NYC: What Workers Need to Know and FAQs at nyc.gov/workers

Get DCWP Alerts and Information

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Get DCWP alerts and information during the COVID-19 crisis, including DCWP services online, resources to manage money, certain extensions for license expiration dates and renewal application deadlines, update about workplace laws, price gouging, and scams and safety tips.

DCWP Warns New Yorkers about COVID-19 Scams

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Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money. Download COVID-19 Scams and Safety Tips.

Download Cease Debt Collection Communication Letter: Instructions and Template

Use Letter Template to Stop Communication from Debt Collectors

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If you are facing financial hardship due to the coronavirus (COVID-19) crisis, you can request debt collection agencies to stop contacting you about your existing debt. Download Cease Debt Collection Communication Letter: Instructions and Template, available in 12 languages.

DCWP Launches Remote NYC Free Tax Prep

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The NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—protects and enhances the daily economic lives of New Yorkers to create thriving communities.

Stay Connected with NYCDCA:

For Consumers & Workers

For Businesses

What's New at DCA?

Ready to Rent

Get free one-on-one financial counseling and assistance with affordable housing applications through the Ready to Rent program. Learn more.

Go to NYC Department of Health and Mental Hygiene website

Stop the Spread of Novel Coronavirus

Cover your sneezes. Wash your hands for at least 20 seconds. Avoid touching your face. Get more tips from NYC Department of Health and Mental Hygiene.

Consumer Protection Tips for Immigrants

NYC protects the rights of all New Yorkers. Get consumer protection tips for immigrants in 11 languages.

GetCoveredNYC

Free health insurance enrollment assistance for the plan of your choice. Learn more.

NYC Census 2020

Don't let NYC lose out on billions in federal funding. Commit to be counted and help your City!

File Your Taxes for Free

As of March 20, 2020, the tax filing deadline of April 15, 2020 has been postponed to July 15, 2020. Learn more.

Open Data for All

Open Data is an opportunity to engage New Yorkers in the information that is produced and used by City government. Learn more.

Call 311 or visit vote.nyc to register to vote.