Become an NYC Free Tax Prep Volunteer

Become an NYC Free Tax Prep Volunteer

Three ads featuring smiling volunteers with taglines that include, Make a differnece. Become a volunteer preparer this tax season. You can have a real impact on New Yorkers' lives.

Tax season can be an important moment for many New Yorkers. Their tax refund might be the biggest check they receive all year – making it possible to pay down debt, save for a big purchase, and plan for the future. Yet, New Yorkers spend an average of $150-$200 each year to prepare their taxes and lose a valuable part of their refund to high fees.

That’s where NYC Free Tax Prep comes in. We provide trusted, professional filing at no cost for thousands of New Yorkers with low to moderate incomes each year so that they keep every penny of their refund. A service that’s only possible thanks to NYC Free Tax Prep volunteers.

As a volunteer preparer, you can have a real impact on New Yorkers’ lives. With just a few hours a week, you will help about five families complete their tax returns and claim valuable tax credits. By the end of the season, you’ll complete about 50 tax returns, helping your neighbors claim more than $80,000 in refunds and tax preparation fee savings.

Get started in just 3 steps:
  1. Get TRAINED
Interested? Find NYC Free Tax Prep volunteer opportunities at New York Cares and NYC Service.


What do I receive as a volunteer?
This is a short-term commitment that makes a big difference. As an NYC Free Tax Prep volunteer, you will join a team of passionate, supportive, and diverse New Yorkers. You will gain knowledge about basic tax law and earn IRS certification to serve as a volunteer preparer. This all happens while you are assisting people who need help and are truly grateful for your work.

What will I do as a volunteer?
Most NYC Free Tax Prep volunteers become volunteer preparers. After completing tax law training and successfully passing the certification exam, you will use standard IRS forms and electronic filing software to provide free tax return preparation for eligible filers. Other volunteers may serve as:
  • greeters, who screen taxpayers to determine the type of assistance they need and confirm they have the necessary documentation to complete their tax returns; or
  • interpreters who provide free language interpretation to help filers who are not proficient in English. 
Training and support are provided for all roles. As a volunteer, you’ll never be left alone.

What are the requirements to volunteer?
You do not need tax experience to become an NYC Free Tax Prep volunteer. Most volunteers are not tax professionals, but are students, lawyers…and retirees. Before you start volunteering, you receive training from excellent instructors who teach new volunteers how to complete basic tax returns for the most common scenarios seen at NYC Free Tax Prep sites. Other general requirements for volunteering are:
  • being comfortable working with people;
  • completing the IRS volunteer certification; and
  • serving as a regular volunteer each week or every other week.

I’m an Enrolled Agent. Can I get CE credits for volunteering?
Yes. Volunteering with the IRS VITA/TCE program through NYC Free Tax Prep is a great way for Enrolled Agents to earn IRS Continuing Education (CE) credits. Attorneys and Certified Public Accountants may also qualify for CE credits depending on their state licensing requirements or National Boards of Standards. Learn more at

How do I get started?
Find NYC Free Tax Prep volunteer opportunities at New York Cares and NYC Service.

I have additional questions.

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Page updated 10/2019