During a State of Emergency in the City of New York, it is illegal for businesses to charge excessive prices for goods or services that are essential to health, safety or welfare. An excessive price means a price 10% or more above what a buyer in the City could pay for the same or similar good or service 30-60 days prior to the declaration of a state of emergency.
On May 21, 2022, Mayor signed Emergency Exectuive Order 98 to declare a state of emergency related to the shortage of supply in infant formula. If you think a store, including an online business, significantly increased the price of infant formula, please file complaint online or call 311 and say "Overcharge."
Throughout the COVID-19 State of Emergency, DCWP has been addressing complaints about excessive prices on the following products:
If a business raises the price of a good or service because it costs the business more to supply or provide it, the business must present proof to DCWP. Any increase must be comparable. For example, if the business paid $2 more per item, it cannot charge customers $50 more.
Were you overcharged? If you think a store is charging excessive prices, file a complaint online or call 311 and say "Overcharge."