Price Gouging is Illegal

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Price Gouging is ILLEGAL

During a State of Emergency in the City of New York, it is illegal for businesses to charge excessive prices for goods or services that are essential to health, safety or welfare. An excessive price means a price 10% or more above what a buyer in the City could pay for the same or similar good or service 30-60 days prior to the declaration of a state of emergency.

Infant Formula Shortage

On May 21, 2022, Mayor signed Emergency Exectuive Order 98 to declare a state of emergency related to the shortage of supply in infant formula. If you think a store, including an online business, significantly increased the price of infant formula, please file complaint online or call 311 and say "Overcharge."

Read Infant Formula Shortage: What New Yorkers Can Do.

COVID-19 State of Emergency

Throughout the COVID-19 State of Emergency, DCWP has been addressing complaints about excessive prices on the following products:

  • Cleaning products
  • Diagnostic products and services
  • Disinfectants (wipes, liquids, sprays)
  • Face masks
  • Gloves
  • Hand sanitizer
  • Medicines
  • Paper towels
  • Rubbing alcohol
  • Soap
  • Tissues

Exception:
If a business raises the price of a good or service because it costs the business more to supply or provide it, the business must present proof to DCWP. Any increase must be comparable. For example, if the business paid $2 more per item, it cannot charge customers $50 more.

Were you overcharged? If you think a store is charging excessive prices, file a complaint online or call 311 and say "Overcharge."

Information Flyers for Consumers and Businesses



Reminder about NYC's Paid Safe and Sick Leave Law

Part time or full time workers at any size business or nonprofit in NYC have the right to safe and sick leave to care for themselves or anyone they consider family.

Workers: Know your worker rights

Employers: You cannot retaliate against workers for exercising their right to safe and sick leave. Know your responsibilities.

Stay Healthy and Informed

There are many things you can do every day to help stop the spread of germs, NYC Department of Health and Mental Hygiene recommends:
  • Covering your coughs and sneezes
  • Washing your hands with soap and water for at least 20 seconds
  • Avoid touching your face with unwashed hands

It is important that we separate facts from fear and guard against stigma. For the latest updates about COVID-19, visit nyc.gov/coronavirus.