News

Monday June 7, 2021
Department of Consumer and Worker Protection Launches Public Awareness Campaign to Remind New Yorkers of Their Right to Paid Safe and Sick Leave
Department of Consumer and Worker Protection (DCWP) Acting Commissioner Sandra Abeles today announced the launch of a new public awareness campaign to educate New Yorkers about their rights under the NYC Paid Safe and Sick Leave Law and to raise awareness about its new amendments that went into effect earlier this year.


Thursday April 29, 2021
Department of Consumer and Worker Protection Releases Report Examining Predatory Practices in Virtual Lease-to-Own Industry in New York City
The report explores how virtual lease-to-own providers use deceptive and predatory practices to target and take advantage of consumers
Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today announced the release of a report titled “The New Rent-to-Own: More Confusing, Still Expensive, and Offered at an NYC Store Near you.” The report examines the virtual lease-to-own (LTO) industry in New York City, specifically focusing on those promoted by brick-and mortar businesses, which are predominately located in Black and Hispanic neighborhoods, and the deceptive tactics used to lure consumers into financing agreements. The report provides recommendations for policy reforms to stop consumer abuse by eliminating the incentives for retailers and No Credit Needed (NCN) companies to profit from consumer deception.


Wednesday April 28, 2021
Lorelei Salas Announces Departure from de Blasio Administration
Commissioner Lorelei Salas today announced that she will be stepping down from her role leading the Department of Consumer and Worker Protection (DCWP). Salas was appointed by Mayor Bill de Blasio in May 2016 and, under her leadership, the agency evolved and expanded its mission and portfolio of work to include protecting and promoting labor standards, prioritized proactive and strategic enforcement against predatory and deceptive businesses that target vulnerable New Yorkers, and committed itself to outreach and education of regulated businesses to build a culture of compliance.


Monday April 26, 2021
Supreme Court Orders Maddy's Furniture to Pay $2.2 Million in Fines and Consumer Restitution in Department of Consumer and Worker Protection Case
DCWP Charged the Furniture Companies with Deceptive Sales Tactics Targeting Low-Income and Immigrant New Yorkers
Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today announced that the New York County Supreme Court has issued a decision in the agency’s case against Maddy’s Home Furniture and More, LLC and related companies, which operate multiple furniture store locations under various names (Maddy’s Home Furniture, Dubai Furniture, Furniture Saving, Burnside Furniture, La Reina Furniture, and El Rey Furniture) throughout the city. The judge ordered Maddy’s and affiliates to pay $250,000 to a consumer restitution fund that will be administered by DCWP and $1,963,500 in civil penalties for using deceptive practices to profit from vulnerable low-income and immigrant consumers.


Thursday April 22, 2021
New York City Sues ExxonMobil, Shell, BP, and The American Petroleum Institute for Systematically and Intentionally Deceiving New Yorkers
City argues deceptive trade practices and greenwashing violate City’s Consumer Protection Law
Today, on Earth Day, Mayor Bill de Blasio and Corporation Counsel James E. Johnson announced the filing of a lawsuit against Exxon, Shell, BP, and the American Petroleum Institute for violating New York City’s Consumer Protection Law through false advertising and deceptive trade practices.


Wednesday April 21, 2021
Department of Consumer and Worker Protection Statement on NY Appellate Court Upholding City's Fair Workweek Law
“This decision is a victory for fast food and retail workers across the city,” said Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas. “In response to the industry’s appeal, the court system has yet again upheld the City’s Fair Workweek Law. This Law, which is intended to give fast-food and retail workers in New York City more control over their lives and the chance to work full time jobs, is more vital than ever to workers who need stability and to our city on its road to a just recovery.”


Monday April 19, 2021
NYC Mayor's Office of Immigrant Affairs Releases Fourth Annual Report, Empowering Immigrant Communities and Building an Inclusive and Equitable Recovery for All
The NYC Mayor's Office of Immigrant Affairs (MOIA) today released its fourth Annual Report, “State of Our Immigrant City.” As the City agency devoted to promoting the well-being of three million immigrant New Yorkers and their families by advocating for policies that increase justice, equity, and empowerment, MOIA’s report provides a snapshot to help communities better understand the barriers and challenges that immigrants face. Given their vulnerability in this time of crisis, the demographic characteristics presented in this report—with a special focus on indicators of the health and well-being of immigrant communities throughout the pandemic—support MOIA’s work to lead, support, and manage programs that help to successfully include immigrant New Yorkers in the civic, economic, and cultural life of the City.


Tuesday April 6, 2021
Department of Consumer and Worker Protection Releases Fourth Annual Report on the State of Workers' Rights in New York City
Report Highlights the City’s Vigorous Efforts to Protect Workers and Expand City Workplace Laws During COVID-19 Pandemic
Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today announced the release of the fourth annual report of “The State of Workers’ Rights in New York City.” The report outlines the critical actions DCWP took to protect and strengthen the rights of workers in New York City in the face of a global health pandemic, through enforcement, education, and advocacy.


Thursday, March 17, 2021
City Exploring New Shared Equity Models of Community Wealth Building and Ownership
Request for Information seeks models of housing and economic development that help New Yorkers build wealth and participate in sustainable ownership
The New York City Department of Housing Preservation and Development (HPD), the New York City Economic Development Corporation (NYCEDC), and the New York City Department of Consumer and Worker Protection (DCWP) today issued a Shared Equity Request for Information (RFI). The City is looking for models that enable low- to moderate-income households and households of color to build wealth through collective ownership of neighborhood assets – such as homes, businesses, land, and others – while keeping these assets affordable for their communities in the long-term.


Thursday, March 4, 2021
Department of Consumer and Worker Protection Issues Safety Tips for National Consumer Protection Week
As part of National Consumer Protection Week, Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today issued five tips, which are available in multiple languages, to protect consumers’ identity and money during COVID-19.


Friday, January 29, 2021
Department of Consumer and Worker Protection Encourages New Yorkers Who Earned $68,000 or Less to File for Free - And Virtually - With NYC Free Tax Prep
DCWP Launches its Annual Tax Initiative on Earned Income Tax Credit (EITC) Awareness Day
Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today kicked off the 2021 tax season with the launch of the Agency’s 19th annual tax season initiative and encouraged New Yorkers who earned $68,000 or less in 2020 to file for free using NYC Free Tax Prep. NYC Free Tax Prep offers trusted, professional service virtually and in-person to help New Yorkers stay safe and avoid tax preparer fees. The Internal Revenue Service (IRS) will begin processing returns on February 12 but New Yorkers can file for free with NYC Free Tax Prep now.


Tuesday, January 19, 2021
Department of Consumer and Worker Protection Releases Brief on Inequalities for Student Loan Borrowers With Low Incomes
Low-income borrowers less likely to complete their degree or certificates, earn less, often borrow more and repay their loans at lower rates
Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today announced the release of "Upwardly Immobile: Low-Income Borrowers and the High Cost of College Education". While a college degree can aid in income mobility, the brief demonstrates that a sizable gap in affordability—and, therefore, accessibility—exists in New York City between student borrowers from low-income families and those from higher-income families, a pattern that aligns with national-level findings.


Tuesday, January 12, 2021
Bronx Grocery Workers Return to Work After Filing Complaints with the Department of Consumer and Worker Protection
Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas today announced a settlement agreement with a Key Food in the Bronx (5661 Riverdale Avenue) to resolve a lawsuit that DCWP filed in September last year for illegally firing essential grocery workers during the pandemic. The settlement resolves violations of the City’s Grocery Worker Retention Act, which requires new grocery store owners to keep previous employees for a 90-day transitional period. Thirteen workers have already or are in the process of returning to work as a result of the settlement, which also requires the store to pay $90,000 in lost wages to the 19 workers who were fired.


Tuesday, January 5, 2021
Transcript: Mayor de Blasio Holds Virtual Public Hearing and Signs Intros 1396-A and 1415-A
Mayor de Blasio:Good afternoon, everyone. Okay, today we have a hearing on two bills, and these are really timely and important pieces of legislation given everything that is happening to people all over the city, given the challenges that so many working people have faced, the incredible stresses that people have gone through in the year 2020 that we're going to be fighting back through, all through 2021 as well. We've got to look out for working people. So, these two bills are absolutely crucial for protecting a group of working people who often have gotten the short end of the stick, our fast food workers and they're folks that we depend on in so many ways. We have to make sure they get fairness, and they are protected from unfair dismissal without just cause. So, two pieces of legislation today, Intro. 1396-A and Intro. 1415-A, and they're really about fairness and equity for folks who do much for the rest of us.


Tuesday, January 5, 2021
Mayor de Blasio Signs "Just Cause" Worker Protection Bills for Fast Food Employees
NEW YORK – Mayor de Blasio today signed two bills expanding protections for fast food workers in New York City. Together, these bills protect fast food workers from being fired without "just cause" or for a bona fide economic reason.” These bills build upon the existing Fair Workweek enforcement via private right of action and by the Department of Consumer and Worker Protection (DCWP), while also creating a new arbitration program for workers. The bills also update the Fair Workweek laws to incorporate the new wrongful discharge provisions into the existing scheduling and access-to-hours hiring protections for fast food workers.