Worker Rights

The Department of Consumer and Worker Protection (DCWP)—formerly known as the Department of Consumer Affairs (DCA)—Office of Labor Policy & Standards is NYC’s central resource for workers. We are a dedicated voice in City government for workers in NYC. We protect and promote labor standards and policies that create fair workplaces to ensure all workers can realize their rights, regardless of immigration status. Learn about our public education campaign, We Fight for Every Worker in NYC.

New Amendments

New Amendments to NYC’s Paid Safe and Sick Leave Law Will Take Effect in 2 Phases
(DCWP is in the process of updating and translating materials. Please continue to monitor

Effective September 30, 2020, employers must:

  • provide domestic workers with 40 hours of paid safe and sick leave;
  • allow employees to use safe and sick leave as it is accrued;
  • reimburse employees who must pay for required documentation after three consecutive workdays of leave;
  • list on employees’ paystubs (or any document issued each pay period) the amounts of accrued and used leave and the total balance of accrued leave.
    Note: For this requirement only, employers that could not operationalize the documentation requirement by September 30, 2020 but are working in good faith on implementation will have up to November 30, 2020 to ensure compliance without a penalty.

Effective January 1, 2021:

  • Employers with 100 or more employees must provide up to 56 hours of paid leave.
  • Employers with four or fewer employees and a net income of $1 million or more must provide PAID leave.

*Important Updates Due to COVID-19*

Worker Protection Hotline: Call 311 or 1-212-436-0381 with questions about reopening, health and safety guidelines for the workplace, or to report an employer that is not following reopening requirements.

UPDATED! Important Information for Employers and Employees: Update about Workplace Laws as NYC Seeks to Stop the Spread of the New Coronavirus (COVID-19). Created by the NYC Department of Consumer and Worker Protection (DCWP), this publication includes a summary of City labor laws for employers and employees as you deal with the impact of COVID-19 on your workplace. Download the publication in:
English (PDF, October 5, 2020)
Other Languages (PDF, March 21, 2020): Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)
Note: Update to PDFs of additional languages coming soon.

Download Additional Industries Permitted to Reopen in NYC: What Workers Need to Know in:
Note: Information in additional languages coming soon.

Download Reopening NYC: Frequently Asked Questions for NYC Workers. Note: Information in additional languages coming soon.

Get DCWP Alerts and Information During COVID-19 Crisis, including price gouging complaints and resources to manage money.

Starbucks to Pay Restitution to Affected Workers

Per settlement with Starbucks for violating NYC’s Paid Safe and Sick Leave Law, Starbucks must pay restitution to affected workers. Covered employees worked 80 hours or more at Starbucks stores in New York City between January 1, 2015 and December 31, 2016 AND were required to find a replacement in order to use sick leave AND/OR were disciplined for not finding a replacement to use sick leave. The deadline to submit claim is Wednesday, August 26, 2020 but if a covered employee did not receive a personalized notice through no fault of their own, they can file until November 24, 2020.
• Submit a claim online at
Download fillable claim form and submit it via email at or mail it to Starbucks AOD Administrator, 1650 Arch Street, Suite 2210 Philadelphia, PA 19103.

Know Your Worker Rights

Get an overview of the worker protections available to you.

Watch the Know Your Rights Virtual Town Hall for Workers.

Workplace Protections for Specific Workers

Learn about workplace protections for specific workers including:

Workplace Laws

Learn about workplace laws designed to improve working conditions:

Paid Personal Time. Mayor de Blasio proposed that New York City become the first city in the nation to mandate Paid Personal Time for workers. More than 500,000 full- and part-time employees in New York City currently have no paid time off. The Mayor will pursue local legislation that would require private employers with five or more employees to offer 10 annual days of Paid Personal Time, allowing employees to take paid time off for any purpose, including vacation, religious observances, bereavement and time with family. Read 01/09/19 press release.

Mayor de Blasio, First Lady McCray, Public Advocate Williams and Activist Gloria Steinem Rally for New Paid Personal Time Legislation Benefitting Nearly 1 Million New Yorkers. Read 05/28/19 press release.

First Lady, Public Advocate Rally With Workers to Call for Passage of Paid Personal Time. Read 09/09/19 press release.

Workplace Complaints

DCA enforces workplace laws and may initiate investigations against a business in response to worker complaints. File a workplace complaint if you believe a business is not in compliance with any of the workplace laws mentioned above.