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Human Capital

Human Capital is responsible for providing Civil Service Administration, personnel-related shared services and guidance/enforcement on EEO related policies and practices for over 300,000 City workers in 40 mayoral agencies and 44 other governmental entities. To achieve this, Human Capital:

  • Administers over 180 exams to more than 110,000 candidates on an annual basis.
  • Certifies and audits the use of open-competitive and promotional lists.
  • Oversees background investigations of City employees.
  • Audits personnel histories of all City employees.
  • Manages the City’s provisional reduction plan.
  • Handles service requests related to human resources and employee health benefits through the NYC Automated Personnel System (NYCAPS).
  • Develops City employees through Training/Development opportunities and internship and fellowship programs.
  • Provides extensive outreach and communication to educate the public about careers in City government, civil service examinations  and the hiring process.
  • Produces the City’s Workforce Profile Report providing guidance to the City on workforce trends.
  • Responds to inquiries on military rights.
  • Manages a series of Employee Programs.
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