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Pay My Bills
Pay your water and sewer bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your sewer and water bills.
Report a Noise, Water, or Air Issue
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and sewer billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Reservoir Levels
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.
Digester Egg Tours
Get a view from the top of one of New York City’s most hidden—and critical—pieces of infrastructure.
Get a view from the top of one of New York City’s most hidden—and critical—pieces of infrastructure.
Get a view from the top of one of New York City’s most hidden—and critical—pieces of infrastructure.
Trash It. Don't Flush It.
Fatbergs form when grease, wipes and other stuff get flushed, clogging pipes and draining wallets.
Fatbergs form when grease, wipes and other stuff get flushed, clogging pipes and draining wallets.
Fatbergs form when grease, wipes and other stuff get flushed, clogging pipes and draining wallets.
Become a Rain Garden Steward
Volunteering to be a rain garden steward helps your community and protects the environment.
Volunteering to be a rain garden steward helps your community and protects the environment.
Volunteering to be a rain garden steward helps your community and protects the environment.
Rain Barrel Giveaway Program
We partner with elected officials to organize distribution events throughout New York City.
We partner with elected officials to organize distribution events throughout New York City.
We partner with elected officials to organize distribution events throughout New York City.
Bids & Proposals
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
