Pay your water and wastewater bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your bills.
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and wastewater billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.
Safe and effective COVID-19 vaccines are available to all New Yorkers, 5 and over.
Since 2020, DEP has been implementing monitoring techniques to look for SARS-CoV-2 in wastewater.
Hey NYC! Yeah, you! When you’re not driving, turn your car off.
Call 311 or visit vote.nyc to register to vote.
Volunteer to be an environmental steward that keeps our neighborhoods and waterways clean.
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
Access more than 1,400 NYC data sets for free, at any time via the NYC Open Data portal.
Free health insurance enrollment assistance for the plan of your choice.