Stream Sampling
By the numbers
    1 billion gallons

    of safe drinking water provided daily

    147,221 acres

    of land preserved since 1997

Pay My Bills

Pay your water and sewer bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your sewer and water bills.

Report a Noise, Water, or Air Issue

You can make complaints about noise, water, and air issues, like construction noise, brown water, and smog. These complaints go to 311 for immmediate response. If this is an emergency, please call 911.

NYC 311

Submit complaint online

Tweet at 311

Call 311

For water and sewer billing, account information, or services including service inspections, repairs, and repayment options, please contact our customer service for assistance.

(718) 595-7000

CustomerService@dep.nyc.gov

Reservoir Levels

Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.

Programs & Initiatives