Homeowners are responsible for protecting their pipes and water meters from freezing. If you are unable to thaw frozen pipes, consult a licensed master plumber. If your meter is damaged by the cold, contact 311.
These changes might cause some New Yorkers to notice that their drinking water tastes different.
This rule includes amendments to Chapter 31 and Chapter 19 of the Admin Code, changing requirements for how stormwater is managed on all new and redevelopment sites that discharge to City sewers.
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and sewer billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.
Since 2020, DEP has been implementing monitoring techniques to look for SARS-CoV-2 in wastewater.
Volunteer to be an environmental steward that keeps our neighborhoods and waterways clean.
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
Access more than 1,400 NYC data sets for free, at any time via the NYC Open Data portal.