If you are unable to thaw the frozen pipes, consult a licensed plumber. If your meter is damaged by the cold, contact 311.
Details and updates to upcoming events, programs, and initiatives.
The only things that should be flushed are the four P’s—pee, poop, puke, and toilet paper. We want to make sure that our sewer system and our treatment plants continue to work properly during this public health emergency.
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and sewer billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.