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- We regularly test NYC’s drinking water to ensure its quality. Recently, we identified an exceedance of a drinking water standard in 3 zip codes. The exceedance is not an immediate health risk. Customers can consume and use their water as normal.
Homeowners are responsible for protecting their pipes and water meters from freezing. If you are unable to thaw frozen pipes, consult a licensed master plumber. If your meter is damaged by the cold, contact 311.
These changes might cause some New Yorkers to notice that their drinking water tastes different.
Unified Stormwater Rule
The proposed Unified Stormwater Rule amendments are available for public review and comment.
This rule includes amendments to Chapter 31 and Chapter 19 of the Admin Code, changing requirements for how stormwater is managed on all new and redevelopment sites that discharge to City sewers.
Pay My Bills
Pay your water and sewer bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your sewer and water bills.
Report a Noise, Water, or Air Issue
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and sewer billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Reservoir Levels
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.
COVID-19 Vaccine
Safe and effective COVID-19 vaccines are available to all New Yorkers, 5 and over.
COVID-19 Wastewater Testing
Since 2020, DEP has been implementing monitoring techniques to look for SARS-CoV-2 in wastewater.
Billy Never Idles
Hey NYC! Yeah, you! When you’re not driving, turn your car off.
Voting.NYC
Everything New Yorkers need to vote.
Harbor Protectors
Volunteer to be an environmental steward that keeps our neighborhoods and waterways clean.
Bids & Proposals
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.
NYC Open Data
Access more than 1,400 NYC data sets for free, at any time via the NYC Open Data portal.
GetCoveredNYC
Free health insurance enrollment assistance for the plan of your choice.