Special Instructions for Water and Sewer Applications and Permits

April 1, 2020

All applications must now be submitted electronically.

We are no longer accepting paper applications. Paper applications mailed to our office will not be processed.

To ensure the safety of our professional partners and staff during the COVID-19 public health emergency, our offices will be closed to the public until further notice. We will not be accepting paper applications mailed to our offices. Applications must be submitted electronically.

Please review the new instructions for emergency and non-emergency permits and applications

Emergency Permits

  • To set up an appointment for emergency repair permits involving a meter, call 718-595-3590, 4604, or 4051
  • To set up an appointment for emergency permits involving connections, call 718-595-5762 or 4238, or email acosentino@dep.nyc.gov
  • Permits available online (WSPS): Water Repair; Water Relay; Sewer Repair; Sewer Relay; New Sewer Connection and Sewer Plugs

Tap; Wet Connections; Tap & Plug; Wet Connection & Plug; Water Plugs

  • A Licensed Master Plumber (LMP) should submit applications to bwsolocaloffices@dep.nyc.gov.
  • LMPs should ensure they have funds in their Certificate of Inspection (CIS) accounts to cover the costs of permits (download the WSPS Payment Presentation for instructions).
  • Permit application approvals could be delayed by an additional 5 days.
  • Once the application is approved, permits will be issued over email.

Backflow Prevention Plans, Applications, and Test Reports

Applicants must submit scans of backflow prevention plans, applications or test reports to connections@dep.nyc.gov. Please send application fees (if necessary) by mail to:

NYC DEP
Bureau of Water and Sewer Operations
Connections and Permits
3rd Floor Low Rise
59-17 Junction Boulevard
Flushing, NY 11373

We will review the materials and send any objections or corrections via email. If no corrections are needed, we will send an email requesting the review fee.

  • The application fee must be mailed to the office after receiving confirmation of application approval. You must use this cover letter to submit the review fee Please send application fees by mail to:

    NYC DEP
    Bureau of Water and Sewer Operations
    Connections and Permits
    3rd Floor Low Rise
    59-17 Junction Boulevard
    Flushing, NY 11373
  • The check/money order for the filing fee must be attached to a cover letter with contact information for the applicant, the project information including the complete address, borough, block and lot, as well as the CCCU approval number if available.

As soon as the fee is received by mail, DEP will approve the scanned application and email to the applicant.

Site Connection Proposals and House Connection Proposals

Applicants must submit scans of site or house connection proposals, plans and supporting documents to sewerinfo@dep.nyc.gov. All files should be in PDF format, either scanned or exported. The subject line of all emails MUST be:

  • Site Connection Proposal – Digital Recordkeeping Submittal – <Address> <Block> <Lot(s)> x/y***
  • or
  • House Connection Proposal – Digital Recordkeeping Submittal – <Address> <Block> <Lot(s)> x/y***

In your submission, please include:

  • The cover letter, explaining the submission
  • The application form, attachment ‘F’ (if necessary), and site plan
  • Survey, completed within two years of the submission date
  • The tentative lot sheet (RP-602) (if applicable)
  • The boring log (if applicable)
  • Any draft legal documents (if applicable)
  • Any other document not listed above which is typically submitted with the application

We will review the materials and send any objections or corrections via email. If no corrections are needed, we will send an email requesting the review fee.

  • The application fee must be mailed to the office after receiving confirmation of application approval. You must use this cover letter to submit the review fee.

    Please send application fees by mail to:

    NYC DEP
    Attn: Mark Safari
    Bureau of Water and Sewer Operations
    Connections and Permits
    3rd Floor Low Rise
    59-17 Junction Boulevard
    Flushing, NY 11373
  • The check/money order for the filing fee must be attached to a cover letter with contact information for the applicant, the project information including the complete address, borough, block and lot, as well as the SCP/HCP number if available.

As soon as the fee is received by mail, DEP will approve the scanned application and email to the applicant.

*In order to receive certification, you must send us the normal number of paper copies of the associated documents, per the normal process, along with the review fee. This policy does not replace paper submissions.
**If emails are not sent in the format above, it will cause a delay in the review of your project. Additionally if electronic versions of your application are not sent, or sent with incomplete files, it will cause a delay in the review of your project.
***We have a hard 20 megabyte (MB) limit on files sent or received by our email server. If the files associated with your project exceed 20 MB (in total), please send us multiple emails, and indicate in the subject line “x/y” where “x” is the number of that email, and “y” is the number of total emails to be sent.