October 5, 2020
The Governor of New York State has issued an executive order prohibiting any sales of water and sewer liens until November 3, 2020. During this time, DEP will continue to work with property-owners whose water and sewer liens are at risk of being sold. Property owners who received a 30-day lien sale warning notice must pay what they owe or enter into a payment agreement as soon as possible in order to avoid being included in the lien sale. For more information, please visit the NYC Department of Finance.
Due to COVID-19 and social distancing requirements, we recommend that you submit your lien sale payment online, by phone, or by mail. Lien-eligible customers who are unable to pay online (view how to pay online), by mail (view how to pay by mail) or by telephone (view how to pay by telephone), may do so in person by appointment only at one of our Customer Service Borough Offices.
If you cannot pay in full and wish to set up a payment agreement to pay off outstanding water and sewer charges, please contact 718-595-7890 or firstname.lastname@example.org.
For additional information about Lien Sale and Payment Agreements, visit Overdue Water and Sewer Charges.