How We Bill You

New York City properties are assessed for water and sewer services based upon the amount of water consumed between their prior and current water meter readings. Water meters are read in cubic feet (1 cubic foot = 7.48 gallons). We bill in hundred cubic foot (HCF) units 1 HCF = 748 gallons. Properties are billed at how many HCF units are consumed at the current water rate.

For answers to frequently asked questions about:

View your current water and sewer charges.

Water Rates

The New York City Water Board is responsible for establishing water and sewer rates within the City of New York. For the Fiscal Years that began on July 1, 2019 and on July 1, 2020, the metered rate for water is $3.99 per 100 cubic feet, and the combined water and sewer charge is $10.33 per 100 cubic feet. The minimum water and sewer charge is $1.27 per day, for metered customers with low water usage. Properties on the Multi-family Conservation Program are charged $1,052.29 per apartment unit.

If you need additional information, please visit Customer Service.

New York City Water Board

Visit the New York City Waterboard website for detailed information regarding water rates and regulations.

Late Payments

  • Late payment charges are assessed on all delinquent charges, fees, dishonored payment charges, and prior late payment charges. Late payment charges are calculated at 3.25% on an annualized basis. This rate will be effective as of July 1, 2020 and extend up to September 30, 2020. On October 1, 2020 and for the remaining fiscal year, the rate will increase to 5% on an annualized basis. This annual interest rate was established by the City Council following a recommendation from the Banking Commission, for unpaid real estate taxes on properties where the assessed value is $250,000 or less and the property is not vacant land.
  • The New York City Department of Finance is administering a program, under which certain households affected by COVID-19 are eligible to be charged a 0% interest rate between July 1, 2020 and September 30, 2020. Visit the New York City Department of Finance for program details and the application form.

Exemptions

Certain qualifying organizations may be entitled to an exemption* from water and sewer charges. Eligibility is dependent on several factors and interested parties should review and complete the required sections as indicated in the Application for Exemption from Water and Sewer Charges (accessible by using the link below). Please read the General Instructions carefully (pages 1 through 4), complete and return the Required Documentation Checklist (page 5), and complete, notarize, and return the Application (pages 6 and 7). All supporting documentation and required forms must be mailed or delivered to the address provided in the General Instructions on the form.

Download the Application for Exemption from Water and Sewer Charges

*There are water usage limitations that may limit certain properties ability to obtain an exemption, even if they might otherwise be eligible. In particular, consumption less than 9,493 CCF per year will result in a full exemption of water and sewer charges for the property. If consumption is between 9,494 and 19,053 CCF, the property will receive a partial exemption and charges for the property will be billed at ‘one half’ the total consumption. If consumption exceeds 19,053 CCF per year, the property will receive no reduction and will be billed at the full rate for the total consumption.