New York City properties are assessed for water and sewer services based upon the amount of water consumed between the prior and current meter readings. Water meters are read in cubic feet (1 cubic foot = 7.48 gallons). We bill in hundred cubic foot (HCF) units 1 HCF = 748 gallons. Properties are billed at how many HCF units are consumed at the current water rate.
The New York City Water Board is responsible for establishing water and sewer rates within the City of New York. For the Fiscal Years that began on July 1, 2019 and on July 1, 2020, the metered rate for water is $3.99 per 100 cubic feet, and the combined water and sewer charge is $10.33 per 100 cubic feet. The minimum water and sewer charge is $1.27 per day, for metered customers with low water usage. Properties on the Multi-family Conservation Program are charged $1,052.29 per apartment unit.
If you have any questions or need additional information please visit Customer Service.
New York City Water Board
Visit the New York City Waterboard website for detailed information regarding water rates and regulations.
Certain qualifying organizations may be entitled to an exemption* from water and sewer charges. Eligibility is dependent on several factors and interested parties should review and complete the required sections as indicated in the Application for Exemption from Water and Sewer Charges (accessible by using the link below). Please read the General Instructions carefully (pages 1 through 4), complete and return the Required Documentation Checklist (page 5), and complete, notarize, and return the Application (pages 6 and 7). All supporting documentation and required forms must be mailed or delivered to the address provided in the General Instructions on the form.
*There are water usage limitations that may limit certain properties ability to obtain an exemption, even if they might otherwise be eligible. In particular, consumption less than 9,493 CCF per year will result in a full exemption of water and sewer charges for the property. If consumption is between 9,494 and 19,053 CCF, the property will receive a partial exemption and charges for the property will be billed at ‘one half’ the total consumption. If consumption exceeds 19,053 CCF per year, the property will receive no reduction and will be billed at the full rate for the total consumption.
To schedule the installation, repair or replacement of an Automated Meter Reading (AMR) device, visit Customer Service. For more information about AMR devices and the installation process, visit Automated Meter Reading Device FAQs.
Traditional Water Meters
Water meters have a measurement device in an “inner chamber” that is calibrated to record the amount of water that goes through the meter. Most meters in one, two and three family homes record water in tenths of cubic feet. One cubic foot of water is approximately equivalent to 7 1/2 gallons of water.
We calculates bills and charge metered rates using a basic unit of measure of 100 cubic feet. One hundred cubic feet is almost exactly equal to 748 gallons.
If you have reason to think the water meter in your property is recording incorrectly, you may request a “meter accuracy test” to be performed on your meter. The cost of the test is $180, and the fee must be paid in advance of scheduling an appointment for a meter test. Please reach out to Customer Service for more information.
Download How to Read a Water Meter for more information.
Property Transfer Meter Reading
If you are buying property in New York City it is important to request a Property Transfer Meter Reading (or title reading) prior to the closing. To protect yourself from charges incurred by the seller you must obtain the reading thirty (30) days prior to the closing. Buyers should have their legal representative request that the seller obtain this title reading thirty days prior to the closing.
Important steps to keep in mind:
To print out this information, download the Buying or Selling Property Guide.