Contact Us

Aging Connect

Aging Connect is the New York City Department for the Aging’s information and referral contact center for older adults and their families. Callers are referred to resources, services and opportunities in their community. Call 212-Aging-NYC (212-244-6469) to speak with an aging specialist.

Hours of operation: Monday – Friday, 8:30 am – 5:30 pm
For questions outside of Aging Connect hours of operation, call 311.

DFTA welcomes your feedback, comments, and questions.
Contact Commissioner Lorraine Cortés-Vázquez

Language Access

Sandy March, Language Access Coordinator
212-Aging-NYC (212-244-6469)

Freedom of Information Law (FOIL) Requests

All Freedom of Information Law (FOIL) requests to DFTA should be submitted via NYC OpenRecords (nyc.gov/openrecords). Select Department for the Aging (DFTA) from the agency dropdown menu. Please indicate the nature, content, and date of the record in sufficient detail to enable its identification.

DFTA Interim Records Access Officer:
Jessica Rickards
Deputy General Counsel
2 Lafayette Street, 7th Floor
New York, NY 10007
212-602-6989
foil@aging.nyc.gov

Questions about specific requests should also be made through NYC OpenRecords by using the “Contact the Agency” link available on every request page.

DFTA Records Appeals Officer:
Penney Vachiraprapun
General Counsel
2 Lafayette Street, 7th Floor
New York, NY 10007

Outreach

DFTA attends community fairs and gives free presentations on caregiving, health and wellness, Medicare, the Grandparent Resource Center, the NY Connects program, emergency preparedness, and more. Contact the outreach team to request a presentation.

Media Inquiries

For all press and media inquiries, please email the Department’s Press and Public Information Office at media@aging.nyc.gov