Press Releases

DFTA Launches Video Series for Caregivers

NEW YORK (Nov. 22, 2019) – The New York City Department for the Aging (DFTA) announces the launch of a three-part video series to help unpaid caregivers in New York City self-identify and learn about available resources and legislation. The videos were created to provide information for professionals and the estimated 900,000 to 1.3 million unpaid caregivers in New York City.

Although being a caregiver is a responsibility born out of love and devotion, it can also be emotionally, physically, and financially demanding. Most of caregivers in New York City are women or older adults. More than half provide around 30 - 40 hours of care each week to their loved ones and many have jobs outside of the home. Through these videos, caregivers will learn about City services that can help them navigate balancing their vast caregiving responsibilities.

The videos also provide information about legislation, including the CARE Act and New York Paid Family Leave, and increased available respite care services. The videos can be viewed on DFTA’s website and YouTube channel, and are available in seven languages, including English, Chinese, Creole, Greek, Italian, Russian, and Spanish.

Photo of the Guide for Caregivers video
The videos can be viewed in the Guide for Caregivers section on DFTA’s website.

"Caregivers in NYC need to know that they are not alone and there is no shame in getting help,” said DFTA Commissioner Lorraine Cortés-Vázquez. "We know that most Caregivers struggle to care for their loved ones, balance work and keep up with financial demands. We are here to support caregivers with information and resources to get them through the good days and the tough ones."

The videos were created in response to the findings from the survey of unpaid caregivers and the recommendations that were developed and published by DFTA, in accordance with Local Law 97. The survey found that most caregivers do not identify as such and that information about available resources was among the top three most needed services. The comprehensive plan includes ongoing recommendations to address the unique needs of unpaid caregivers.

For more information about Caregiver services through DFTA, call 311 and ask for “caregiving support” or visit the website at

# # #

The New York City Department for the Aging works to eliminate ageism and ensure the dignity and quality of life of New York City’s diverse 1.6 million older adults. DFTA also works

Media contacts:
Zenovia Earle

Suzanne Myklebust