In-Home Services

A case-manager asks an older adult questions to determine what services she is eligible for.
Assessments help determine eligible services.

Need help with personal grooming or household chores? Are you unable to cook your meals? The Department for the Aging (DFTA) works with case-management agencies to provide in-home care for people age 60 and older.

Case Management

A case manager/social worker will perform a phone assessment and later visit your home to coordinate services such as:

  • The evaluation of your benefits
  • Access to 15 providers serving home-delivered meals in 22 different catchment areas
  • Access to 5 borough-based agencies offering home care (Medicaid recipients are ineligible for this service):
    • Personal care such as bathing and dressing
    • Housekeeping
  • Counseling on long-term care issues
  • DFTA's free Friendly Visiting Program with Mayor’s Office of Community Mental Health
  • Referrals to additional resources

Case managers don't charge for their time, but depending on your income, you will be asked to pay a fee or to make a suggested contribution for some types of services.

Find a case-management agency near you or call 311.