Volunteer Resource Center

An instructor teaching exercise to seniors

Department for the Aging (DFTA) volunteers make a difference in the lives of older New Yorkers by leading health and wellness activities at senior centers, counseling older adults about their Medicare plan options, helping with bill-paying tasks, providing companionship, and much more. DFTA volunteers represent the diversity of New York City, and we welcome volunteers who speak other languages.

All volunteers must:

  • Attend an information session
  • Pass a background check (a valid Social Security number is required)
  • Maintain the confidentiality of the people served
  • Be patient with and compassionate toward older adults
  • Be dependable, punctual, and flexible with scheduling
  • Meet requirements of specific programs

Think you have what it takes to make a difference?

Explore volunteer opportunities:

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Bill Payer Program

Help older adults manage their bills by budgeting, writing checks, and getting them organized so they can continue to live independently at home.

Requirements and skills:

  • Visit an older adult's home to help with financial management
  • Be organized and compile a monthly report of your activities
  • Have a flexible schedule, including on nights and weekends
  • Volunteer monthly for approximately two hours per visit; one-year commitment preferred

Keep on Track - Blood Pressure Monitoring

High blood pressure affects about 1 in 3 people, according to the Centers for Disease Control and Prevention. Help older adults accurately track their blood pressure between medical visits to prevent this "silent killer."

Requirement and skills:

  • Take blood pressure using a digital monitor and explain results
  • Perform basic data entry to track readings
  • Volunteer weekdays between 9 am and noon for about two hours per session
  • Volunteer approximately two times a month; one-year commitment preferred

Friendly Visiting Program

DFTA works with Citymeals on Wheels and case-management agencies to connect volunteers with homebound New Yorkers for in-home visits. Participants form friendships and increase intergenerational understanding.

Requirements and skills:


Health Insurance Information, Counseling and Assistance Program (HIICAP)

Counsel older New Yorkers so they can make informed decisions about their Medicare plan options.

Requirements and skills:

  • Provide unbiased counsel on Medicare options; not open to insurance marketers
  • Comply with monthly reporting requirements
  • Complete extensive training and mentoring process, and pass a state annual exam
  • Serve a minimum of one day, four to six hours per week
  • Minimum one-year commitment required

STAY WELL Exercise Program

Exercise leads to a healthier heart, stronger bones, and increased stability. Exercise may even slow mental decline. Help older adults achieve their fitness goals with STAY WELL.

Requirements and skills:

  • Ability to inspire and encourage participants at different fitness levels
  • Volunteer weekdays between 9 am and noon for 30 to 60 minutes
  • One-year commitment preferred