Select Welcome The Journey Home Turning the Tide on Homelessness in NYC History Transgender, Non-binary, and Intersex Clients Diversity & Equal Opportunity Affairs Applicants and Clients with Disabilities Contracts & Procurement Legal Notices Language Law Access Plan Stats & Reports Frequently Asked Questions Donations Contact DHS
Applicants and Clients with Disabilities
Reasonable Accommodation Requests
If you are an applicant or client who can’t access DHS-run or DHS-provider run buildings or services because you have a disability, you may ask for a reasonable accommodation(s).
To make a reasonable accommodation request, fill out the
Reasonable Accommodation Request Form
and give it to the site or Program/Facility Director or a worker who is equal to a director.
The DHS-13 Reasonable Accommodation Request Form is available in the following languages:
For applicants and clients who are deaf or hard of hearing, complete the
DHS-5 Auxiliary Aids Request Form and give it to the Program/Facility Director or a worker who is equal to a director.
The DHS-5 Auxiliary Aids Request Form is available in the following languages:
General Complaints & Complaints of Discrimination Grievances and General Complaints
An individual who has been denied services may request a State Fair Hearing by calling (800) 3423334, online at
, or by walking into the New York State Office of Temporary and Disability Assistance at 14 Boerum Place, Brooklyn or 330 West 34th St., Manhattan.