Applicants and Clients with Disabilities
Reasonable Accommodation Requests
If you are an applicant or client who can’t access DHS-run or DHS-provider run buildings or services because you have a disability, you may ask for a reasonable accommodation(s).
To make a reasonable accommodation request, fill out the Reasonable Accommodation Request Form
and give it to the site or Program/Facility Director or a worker who is equal to a director.The DHS-13 Reasonable Accommodation Request Form is available in the following languages:
For applicants and clients who are deaf or hard of hearing, complete the DHS-5 Auxiliary Aids Request Form and give it to the Program/Facility Director or a worker who is equal to a director.
The DHS-5 Auxiliary Aids Request Form is available in the following languages:
General Complaints & Complaints of Discrimination
Grievances and General Complaints
An individual who has been denied services may request a State Fair Hearing by calling (800) 3423334, online at http://www.otda.state.ny.us/oah/tbrms.asp
, or by walking into the New York State Office of Temporary and Disability Assistance at 14 Boerum Place, Brooklyn or 330 West 34th St., Manhattan.