Department of Homeless Services311Search all NYC.gov websites
Join us in your neighborhood and share your thoughts on how we can improve access to benefits like SNAP, Cash Assistance, and more. Register for a DSS Community Meeting today.
New York City has cooling centers in all boroughs with air-conditioned public spaces for those who experience discomfort in a heat wave.
Apply for and manage your SNAP benefits and Cash Assistance on the ACCESS HRA app.
Turning the Tide NYC
DHS is helping even more New Yorkers move out of shelter and secure permanent housing, just like Richard and Doris.
Daily DHS Shelter Census
Find out the number of DHS clients we serve each day.
Helpful Links
- NYC Cooling Center Finder
- Emotional Support Animals and Service Dogs
- Find Help to Stay in Your Home
- Sexual Assault & Harassment Survivors Flyer
- DHS Media Center
- Contracts and Procurement
- Housing Resources for Families in Shelter
- Hospital Referral Process and Forms
- DHS Policy on Serving Transgender, Non-Binary
- ACCESS NYC
COVID-19 Vaccine
Safe and effective COVID-19 vaccines are available to all New Yorkers 6 months and older.
NY Has Two Primaries This Year
This August, U.S. House of Representatives and State Senate will be on the ballot.
Prevention
Learn about Homebase, a homelessness prevention support network for New Yorkers at risk of eviction.
Permanency
We help New Yorkers to return quickly to their communities and to permanent housing.
HOME-STAT Street Outreach
HOME-STAT teams work 24-7 in all 5 boroughs to engage street homeless New Yorkers to come indoors.
Child Support Services
Help kids get support from both parents. Apply for services. Sign up for job training.
Homebase
If you are about to become homeless, Homebase can help you stay out of shelter.
Homelessness Prevention Administration
Assisting New Yorkers in need to maintain stable, affordable housing in their communities.