General DOC and Inmate inquiries, call:
The DOC Office of Constituent and Grievance Services (OCGS) at 718-546-1500 ( available Monday- Friday from 8:00am - 5:00pm) or send us an email at ConstituentServices@doc.nyc.gov
. You can also contact the agency by calling 311 (available 24 hours/ 7 days a week).
Inmate medical emergency, call CHS - NYC Health + Hospitals:
347-774-7000 (open 24/7)
Reporting Sexual Abuse or Sexual Harassment
Report an allegation of physical abuse, sexual abuse, or sexual harassment on behalf of someone in our custody, you can do either of the following:
1) Contact the City of New York by clicking on the 311 link (see above) and submit a complaint; or
2) Contact the NYC Department of Correction by email to: ConstituentServices@doc.nyc.gov; You do not have to leave your name or contact information. All information reported will remain confidential and given to the appropriate investigative body to handle accordingly.
New York City Department of Correction
75-20 Astoria Blvd.
East Elmhurst, NY 11370
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