Prevent Recording Calls

If you are an inmate's attorney, physician/clinician or clergyperson, you can request that calls from inmates to the number(s) you designate will not be recorded. You must submit the request on letterhead; it can be submitted to the Department as described below.

Attorneys

In order for a telephone number to be placed on the Do Not Record list, it must be a 10-digit number consisting of a valid U.S. area code, exchange and 4 digits. If you are registered with the NYS Office of Court Administration and are in good standing, and if your primary phone number on record with OCA is in the correct 10-digit format, it has already been added to the Do Not Record List and you do not need to take any further action.

You can check whether your phone number is on the Do Not Record List by clicking on the following link:  https://www.aventiv.com/ny-attorney/

If you are not registered with the NYS Office of Court Administration, or if your registered number is not in the correct format, or if you want to add other numbers to the Do Not Record List, submit your request on letterhead with the following information:

  • Your OCA number, or a copy of your current Certificate of Good Standing, or a printout from your state's court administration website indicating that you are in good standing.
  • Telephone number(s) you want to exempt from recording
          o  Please format as a 10-digit number, without spaces, dashes, or dots.
  • An e-mail address we can use to contact you when your request has been reviewed.
Send your request to: DoNotRecord@doc.nyc.gov
You will receive an email confirmation once your phone number(s) have been placed on the Do Not Record List.  Until you receive confirmation, any calls received on your phone number(s) are not private and will be recorded and monitored.  At the beginning of any phone call which is not private, you will hear the following admonishment:  “This call is not private.  It will be recorded and may be monitored for law enforcement purposes.  If you are an attorney please hang up and follow facility instructions to register this number as a private number by going to www.nyc.gov/doc.”

Physicians/Clinicians

If you are an inmate's treating physician/clinician and you want to have your phone number(s) placed on the Do Not Record List, submit your request on letterhead with the following information:

  • Inmate's name and NYSID
  • Telephone number(s) you want to exempt from recording
  • A fax number or e-mail address we can use to contact you when your request has been reviewed.

Send your request to the DOC Health Affairs and Forensic Services Division.

Fax number: 718-546-8179

Clergy

If you have an endorsement from the relevant religious authority and a pastoral relationship with an inmate, and you want to have your phone number(s) placed on the Do Not Record List, submit your request on letterhead with the following information:

  • Inmate's name and NYSID
  • Telephone number(s) you want to exempt from recording
  • A fax number or e-mail address we can use to contact you when your request has been reviewed.

Send your request to the DOC Ministerial Services Division.

Fax number: 718-546-8323