Video Teleconferencing Scheduling Form

Video Teleconferencing Scheduling Form

Video Teleconferencing (VTC) operates Monday to Friday from 8am to 8pm. There is no Video Teleconferencing on the weekends.

Please complete this form in its entirety. If there is vital information missing or inaccurate information provided, the VTC session will not be scheduled.

Your submission must be received 48 hours in advance of your requested session during the business week. Once you submit the form, you will receive an email confirmation providing the date/time and booth # of your confirmed Video Teleconferencing session. If you do not receive an email confirmation within 24 hours of the last requested date listed on your form, please email DL-VideoTeleconferencing@doc.nyc.gov to inquire. All VTC scheduling requests submitted on the weekends will be fulfilled during the following business week.

Video Teleconferencing is utilized for court and court-related purposes. Please see "Televisiting" for video visits with families and friends.

Co-Defendants - To schedule a co-defendant video visit between inmates in DOC custody or a court hearing requiring co-defendants to be produced on the same date and time, please email DL-VideoTeleconferencing@doc.nyc.gov. Please do not use this form for scheduling co-defendant VTC sessions.

Please note the following:

  • If you would like to show video footage, evidence or discovery to your client during a scheduled VTC session, you must request permission at least 48 hours in advance of your session, by sending an email to DL-VideoTeleconferencing@doc.nyc.gov. The videos being shown must pertain to the client’s court case. If you are found to be showing videos, images, or other media to an inmate without prior approval, your ability to continue to use the VTC service may be jeopardized.

  • If there is an urgent need to speak to an inmate on the next business day, this form must be submitted by 3pm on the business day prior to the day of the desired session. Once the form is submitted, please email DL-VideoTeleconferencing@doc.nyc.gov to ensure that the request is fulfilled right away. Urgent sessions must be due to potential warrant lifts/releases, upcoming 180.80 dates, etc.

  • If you need to add a participant, cancel a session, or make some other change to your submitted request, please email video.teleconferencing@doc.nyc.gov. Please ensure to provide the calendar invite in your email for reference. If the changes are not made within 48 hours of the session, it will be canceled. Please do not resubmit this form each time you need to make a change for a session.

  • If it is the day of your VTC session and you need to cancel, please contact the facility's VTC unit directly to notify them of the cancelation.

  • On the day of the VTC session, if the inmate is transferred to another facility, please contact the new facility to determine if the session can be accommodated. If the session needs to be rescheduled, please submit a new VTC scheduling form.

Disclaimer

  • This is a free service provided by the NYC Department of Correction.
  • You must meet the minimum requirements for a best effort audio and video quality.
  • Due the latency of the internet, audio and video quality may be inconsistent.
  • This service is not guaranteed to work to your satisfaction.
  • All requests are subject to approval and acceptance by the Department of Correction.
  • This service is being provided for official court and court-related business only.

If there are any questions about this form or the Video Teleconferencing process, please email DL-VideoTeleconferencing@doc.nyc.gov.

* Indicates required fields

Inmate Information

If you need any inmate information, please utilize NYC DOC's Inmate Lookup.


VTC Information

Please select 3 alternate dates and a proposed timeframe for each date.

Please note that you will only receive one appointment per form submitted.


Contact Information


Participants

Please list the names, job titles, email addresses and phone numbers of all the individuals who will be participating in the VTC session. This section must be completed in its entirety. Only the individuals listed will be permitted to participate in the VTC session.

Acknowledgement

A video teleconference will be terminated immediately if any of the offences listed below are observed during the session. If a DOC staff person observes the violation, the video teleconferencing privileges of the incarcerated individual and/or the professional will be suspended according to DOC's policies, protocols, and inmate rules and regulations.

  • Use of abusive or obscene language
  • Damaging the video equipment and/or department property
  • Use of gang-affiliated gestures
  • Sexual misconduct
  • Threatening or violent behavior
  • Including individuals in the session (in person or by using a device i.e. FaceTime) who were not identified on the web form
  • Taking of photos/videos during the VTC sessions on any personal device, including screenshots

Please also be cognizant of the following:

  • DOC uses Microsoft Teams exclusively for video teleconferencing. VTC sessions can be conducted Monday to Friday from 8am to 8pm.
  • You are expected to arrive promptly for your VTC session. If you arrive late, you are only entitled to the remaining time in your session.
  • If you are unable to keep a scheduled appointment, you are expected to contact the facility to cancel the session. Failure to cancel a session will jeopardize your ability to continue to use the service.
  • You are prohibited from forwarding TEAMS links or calendar invites to individuals who are not appearing on the form. To do so is a breach of security. Only the individuals listed on the form will be allowed to participate in the Teams video teleconference. If you need to add more participants to your session, you are to email video.teleconferencing@doc.nyc.gov at least 48 hours in advance. If the request is not received in a timely manner, the additional individuals will not be able to participate.
  • If an individual in custody is transferred from one facility to another, the new facility's VTC unit should be contacted to determine if the session can be accommodated or will need to be rescheduled.
  • Please keep in mind that a Teams video conference could be delayed due to logistical, technical or security issues in the facilities.
  • All Video Teleconferencing sessions are not recorded.

By submitting this form, you acknowledge that you have read, understood, and agree to abide by the terms of this program. Should you, the inmates or any of the participants listed violate any of the prohibited behaviors during the VTC session, you understand and agree that the VTC session will be terminated, access will be revoked immediately, and restrictions may be imposed.


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