COVID-19: RESTART Guidance for Businesses

NYC has begun its phased RESTART. Below are the most up-to-date guidance and requirements for NYC businesses that have reopened or will do so soon.

Remember, even when you reopen your worksite, the best way to reduce the spread of COVID-19 and protect employees is to continue allowing them to work from home as much as possible.

• Reopening New York City: Frequently Asked Questions (PDF, July 15)
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• New York State: Frequently Asked Questions on New York Forward and Business Reopening
• NYC Worker Rights During COVID-19

For any information not provided here about NYC's reopening, email nycnyf@esd.ny.gov.

Phase Four (Started July 20)

The City started Phase Four of its reopening on Monday, July 20. This phase includes reopening or expanded operations for outdoor arts and entertainment, media production, professional sports and higher education. Reopening dates have not yet been determined for schools, indoor arts and entertainment or malls.

Phase Four guidance for:

• Higher Education (PDF, July 25)
• Low-Risk Outdoor Arts and Entertainment (PDF, July 15)
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• Media Production (PDF, July 15)
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• Professional Sports Competitions (no fans) (PDF, July 15)
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• New York State: Phase Four Industries

Phase Three (Started July 6)

The City started Phase Three of its reopening on Monday, July 6. This phase includes reopening or expanded operations for personal care services such as tattoo parlors and spas. The reopening date for expanded food services has not yet been determined.

Phase Three guidance for:

• Personal Care Services (PDF, June 28)
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• Food Services (PDF, June 28)
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  • Note: Indoor dining is not yet allowed to reopen in NYC.


• New York State: Phase Three Industries (guidance translations available)

Phase Two (Started June 22)

The City started Phase Two of its reopening on Monday, June 22. This phase includes more commercial offices, retail businesses and food services opening or expanding.

Phase Two guidance for:

• Commercial Building Management (PDF, June 28)
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• Essential and Phase Two In-Store Retail Businesses (PDF, June 28)
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• Hair Salons and Barbershops (PDF, June 28)
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• Offices (PDF, June 28)
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• Outdoor and Take-Out and Delivery Food Services (PDF, June 28)
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• NYC Restaurant Reopening Guide
• Checklist for Restaurants Offering Takeout, Delivery and Outdoor Dining (PDF, June 21)
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• Apply to be an Open Restaurant
• Open Restaurants Accessibility Requirements (PDF)
• Real Estate Services (PDF, June 28)
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• Retail Rental, Repair and Cleaning Activities (PDF, June 28)
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• Vehicles Sales, Lease and Rental Companies (PDF, June 28)
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• New York State: Phase Two Industries (guidance translations available)

Phase One (Started June 8)

NYC's first phase of reopening started on June 8. Businesses that started to reopen or expand operations in this phase included retail, construction, manufacturing and wholesale trade.

Phase One guidance for:

• Construction Businesses (PDF, June 28)
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• Retail Businesses (PDF, June 28)
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• Manufacturing Businesses (PDF, June 28)
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• Wholesale Trade Businesses (PDF, June 28)
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• New York State: Phase One Industries (guidance translations available)

RESTART Tools for Businesses

The following resources can help businesses meet the State's requirements to reopen.

• COVID-19 Symptom Screening Tool Sample (PDF, July 29): A sample of how to screen employees before they can enter the workplace each day.


• COVID-19 Employer Health Screen Review Documentation Template (PDF, June 24): A sample of how businesses can document their daily health screening assessments.


• Cleaning and Disinfection Log Template (PDF, June 14): A sample log of how businesses can show they are complying with the requirement to clean and disinfect daily.


• New York Forward Business Reopening Lookup Wizard: A guided tool to help businesses determine if they are eligible to reopen.


• EPA: COVID-19 Disinfectants: Search the Environmental Protection Agency’s list of approved products for disinfection.

Additional Recent Guidance

• Child Care Program FAQs (PDF, July 7)
• Checklist for Child Care Program Guidelines (PDF, July 23)
• Checklist for Day Camp Guidelines (PDF, June 30)
• Religious and Funeral Services (PDF, July 2)
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• Outdoor Pool Operators (PDF, June 30)
• Guidance for Vehicle Operators (PDF, June 29)
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• Beach Operators (PDF, June 28)
• General Cleaning/Disinfection Guidance for Non-Health Care Settings (PDF, June 26)
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• Residential Buildings FAQ (PDF, June 26)
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• Returning Building Water Systems to Service After Prolonged Shutdown (PDF, June 8)

Other NYC Resources