COVID-19: Vaccine Communication Resources for Providers

Statue of liberty showing off a bandaid on the aim. Text readds: Speak with your patients and community about the safe and effective COVID-19 vaccines.

Commissioner: 'Please Speak With Your Patients'

In his recent open letter to providers, NYC Health Commissioner Dr. Dave A. Chokshi focused on the vital role patient communications can play in encouraging New Yorkers to get the COVID-19 vaccine:

Please speak with your patients, your loved ones and your community about the safe and effective COVID-19 vaccines. Answer their questions, starting with empathy, followed by the facts. Your strong recommendation is a critical factor in whether your patients will be vaccinated against COVID-19.

New Communications Guide and Appointments Option

The following new resource from the Health Department answers common COVID-19 vaccine questions and offers guidance on how to begin and continue vaccine conversations with patients and staff.

NEW: You can also now make vaccination appointments for your patients by calling 877-VAX-4NYC (877-829-4692) and pressing 2 at the second prompt.

More Information on Vaccines

Your recommendation is one of the strongest predictors that a patient will get vaccinated. The below resources can help you build vaccine confidence among staff and patients.

Note: Translations are available for many of the documents for patients at the respective websites.

Resources for Providers and Staff

Resources for Patients

Online Materials

Benefits of Vaccination

Underlying Conditions

Information in American Sign Language


Finding a Vaccination Site

How the Vaccines Work

The following are brief, graphical explanations from the NYC Health Department:

The following are more detailed handouts from CDC:

General Information

Information for Specific Groups

After Vaccination

These handouts include tips for before a patient leaves the vaccination site, and what to do if they feel side effects.