COVID-19: Providers

Vaccine Information for Providers

New from the Health Department

Upcoming Webinar for Providers

  • Date/Time: Friday, September 17, at 1 p.m.
    Featured Topic: COVID-19 Vaccination Counseling: Commissioner Advisory and New Payment Program
    Registration: Register through WebEx

For up-to-date information from other sources, visit:

Frequently Asked Questions

Become a Vaccine Provider

See the section Become a Vaccine Provider for information about signing up, ordering doses and reporting.

More Information on Vaccines

See guidance below for providers about COVID-19, including how you can get vaccinated.

For help talking with patients about the vaccine, visit COVID-19: Vaccine Communication Resources for Providers.

Become a Vaccine Provider

NYC providers who want to participate in the city's COVID-19 vaccine program will need to enroll with the Citywide Immunization Registry (CIR). They must use the CIR to electronically sign a provider agreement, place their order and report all doses administered.

Note: If you already belong to a Federal Retail Pharmacy Program network, you still need to enroll in CIR but do not need to separately enroll in the NYC COVID-19 program.

  • Citywide Immunization Registry (CIR): How to enroll in CIR, access the provider agreement, order vaccine and report doses given.
    • Once your Provider Agreement is approved by the NYC Health Department (and if you have appropriate vaccine storage), you will be able to place orders for COVID-19 vaccine in the CIR.
  • The CDC has developed a tool to help providers enrolled in the Vaccines For Children (VFC) program understand the difference in requirements between the VFC program and the COVID-19 Vaccination program. To help compare, see this table with a side-by-side comparison of these two federal programs.

Small practices can contact NYC REACH COVID-19 Vaccine Support for assistance with ordering COVID-19 vaccines, using patient outreach tools and finding vaccination sites for patients. For more information, contact NYC REACH.


You must offer the COVID-19 vaccine to all eligible people (as per State guidance), regardless of insurance status or ability to pay.

You may not bill for the cost of the vaccine, but you are permitted to bill the recipient’s health insurance plan for an administration fee. If a recipient does not have health insurance, or if their health insurance does not cover the administration fee, you can request reimbursement for the administration of the COVID-19 vaccine through the HRSA Uninsured Program or the HRSA COVID-19 Coverage Assistance Fund.

Support Access to Vaccines

People 12 years of age and older are now eligible to be vaccinated in NYC.

The Pfizer-BioNTech vaccine is authorized for ages 12 and older. The Moderna and Johnson & Johnson/Janssen vaccines are authorized for ages 18 and older.

Locations and In-Home Visits

  • COVID-19 Vaccine Finder: Find a location and learn how to schedule an appointment (not accessible with Internet Explorer).
  • You can also schedule an appointment by calling 877-VAX-4NYC (877-829-4692).
  • In-home vaccination is available to all New Yorkers ages 12 and older. Request an appointment online or call 877-VAX-4NYC (877-829-4692).
  • NYC COVID-19 Vaccine Command Center: Information on City-run walk-up sites, mobile and pop-up sites, and vaccinations for people who are homebound.

Provider Hotline and Outreach Form

  • New York City providers can help secure COVID-19 vaccine appointments for their patients:
    • Fill out the Request for Patient Outreach form to request that the NYC Vaccine Hotline call a patient directly to schedule an appointment. Patients referred through this form will receive a call within 48 hours.
    • Schedule patients for their vaccine by calling 877-VAX-4NYC (877-829-4692) and pressing 2 at the second prompt.

Assistance with Access

Vaccination Requirements

Vaccine Administration and Storage

Note: Translations are available for many of the documents for patients at the respective websites.

Fact Sheets for Vaccine Providers

Fact Sheets for Recipients

You are required to communicate information consistent with these fact sheets to patients (and provide a copy or direct the patient to the fact sheet at the manufacturer's website) before they receive the respective vaccines.

Other Patient Handouts

Pre-Vaccination Screening

Screening now includes thrombosis with thrombocytopenia syndrome as a clinical consideration.

Vaccine Storage and Handling

Administration Standing Orders

Sample standing orders now reference thrombosis with thrombocytopenia syndrome as it relates to the Johnson & Johnson/Janssen vaccine.

How to Administer

Post-Injection Observation

You should observe the following groups of people for 30 minutes after vaccinating:

  • History of an immediate allergic reaction of any severity to a vaccine or injectable therapy
  • People with a contraindication to a different type of COVID-19 vaccine
  • History of anaphylaxis due to any cause

Observe all other people for 15 minutes after injection.

If a person has a contraindication to one type of vaccine, consider consultation with an allergist-immunologist or contacting the Clinical Immunization Safety Assessment COVIDvax project before administering the other vaccine type. Consult the Interim Clinical Considerations for Use of COVID-19 Vaccines Currently Authorized in the United States for additional guidance.


  • You must report each vaccine administration to the CIR within 24 hours. Patient consent is not required. You can report to CIR through a direct connection in an EHR, the online CIR site or a flat file.

For information on reporting an adverse event in VAERS, see the Adverse Events Reporting section.


For the most up-to-date New York State guidance for retail pharmacies, visit the State’s webpage on vaccine prioritization guidance.

  • Standing Orders: Non-patient-specific standing orders are available for administration of the Moderna and Johnson&Johnson/Janssen COVID-19 vaccines at retail pharmacies. To get these standing orders:

Long-Term Care Facilities

Mental Hygiene Providers

Clinical Considerations and Safety

Adverse Events Reporting

Certain adverse events must be reported to the Vaccine Adverse Event Reporting System (VAERS).

Best Practices and Quality Improvement

Resources including best practices to maximize efficacy and efficiency of your program.

Data on Vaccine Distribution

We encourage you to collect and report COVID-19 vaccine recipients’ race and ethnicity data to help us monitor inequities and address barriers to vaccine access and distribution. For details, see the Reporting header in the Storage and Administration section.

The following resources show data on vaccine allocation, distribution and administration.

Trainings and Webinars

Upcoming Webinar for Providers

  • Date/Time: Friday, September 17, at 1 p.m.
    Featured Topic: COVID-19 Vaccination Counseling: Commissioner Advisory and New Payment Program
    Registration: Register through WebEx

Training Modules on COVID-19 Vaccines


Past webinar videos and slides are provided here for reference. They may not contain the most up-to-date information.

Health Alert Network and Dear Colleague Letters

Visit our archives for past communications. These are provided for reference and may not contain the most up-to-date information.

Additional Resources