Child & Adolescent Mental Health Community Residential Services

Sometimes it isn't possible for children to continue living at home. Having some time apart may give the child and the family the chance to regain the strength and learn coping skills, so that they can live together again.

Community residential programs for children are located in communities as near to their homes as possible. The goal of these services is always to return children home as quickly as possible while still meeting their mental health needs. Parents are able to maintain custody of their children while the children are in NYS Office of Mental Health residential programs.

Contact NYC Well for Support

NYC Well has a staff of trained mental health professionals that can help callers find the most appropriate mental health and substance abuse services for their needs. Services include counseling, suicide prevention, crisis intervention, peer support, referrals to care, assistance in connecting to the referral, and follow-up services. NYC Well is free and confidential and operates 24 hours per day, 7 days per week via phone, text, and internet chat. NYC Well is multilingual and multicultural:

  • 1-888-NYC-WELL (1-888-692-9355)
  • 1-888-692-9355 (Español)
  • 1-888-692-9355 (中文)
  • 711 (TTY for hearing impaired)

You can also text WELL to 65173 or go to NYC Well, an online resource for individuals, families and agencies in need of help and information.

Residential Treatment Facilities

Residential treatment facilities (RTF) are residential psychiatric facilities that serve children and adolescents who need longer-term treatment. They provide comprehensive mental health and educational services for children ages 5-21 with an IQ over 50. The objective of the program is to help a child improve his or her daily functioning, develop coping skills, support the family and to ensure appropriate community linkages and supports to ensure successful transition to the community.

Services include:

  • Case coordination
  • Crisis intervention
  • Medication management
  • Individual and group therapies
  • Creative arts therapy
  • Therapeutic recreation
  • Skill-building
  • Vocational training
  • On-campus schooling

Who can get services?

  • Children between the ages of 5-21
  • Must have serious emotional disturbance and need for a comprehensive longer-term inpatient treatment program outside of the home and community.

How to access:
Referrals to these facilities are made only after other appropriate community-based programs have been considered and ruled out. Eligibility for an RTF is determined by the Pre-Admission Certification Committee (PACC). Providers or family members can complete an application packet, consisting of a thorough explanation of the need for this level of care for the youth. To receive the application packet, please contact the PACC coordinator at 330 Fifth Ave, 9th floor, New York, NY 10001; Tel: 212-330-6398.

For more information, contact NYC Well.

Children's Community Residences

Community Residences (CR) are small therapeutic group homes that serve up to 8 children who live with and are supervised by specially trained staff. Children are placed in a residence as close to their homes as possible. The program works with both the child and the family/caregivers to develop skills, supports and capacities that will result in the youth returning to their family or preparing for independent living. While living in a community residence, children participate in the life of the community around them, attending neighborhood schools and taking part in local recreation and cultural programs.

Services include:

  • Structured daily living activities
  • Problem solving skills training
  • Behavioral management
  • Clinical services ( provided by local mental health programs )

Who can get services?

  • Children between the ages of 5-18 years
  • Children with a serious emotional disturbance
  • The child is at risk for being hospitalized, re-hospitalized, or requiring residential placement

For more information, contact CSPOA: 1-888-CSPOA-58 (1-888-277-6258)

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