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Health Insurance: Enrollment Counselors

You can get free, in-person help signing up for low- or no-cost health insurance through the NY State of Health Marketplace by visiting an NYC Department of Health Certified Application Counselor.

Our counselors will:

• Explain your health insurance and care options, regardless of your immigration status.
• Help you and your family enroll in or renew health insurance.
• Find out if you qualify for financial help to pay for low-cost private health insurance plan.

We can also assist you with applying for SNAP benefits (food stamps).

To find a counselor near you:

• Search the NYC Health Map
• Text "CoveredNYC" to 877-877
• Call 311
• Review counselor location by borough below

Counselor Locations by Borough

Due to the COVID-19 pandemic and the need to limit the number of people gathered in one place, in-person health insurance enrollment services will be suspended until further notice.

During this period, you can call for information or to schedule a telephone enrollment appointment. Our enrollment staff will continue to help New Yorkers sign up for low- and no-cost health insurance by phone. Help is available regardless of immigration status, in many languages, and your information will be kept private.

Facilitated Enrollment for the Aged, Blind and Disabled

If you are 65 or older, certified blind or certified disabled, you may qualify for Medicaid. You can get free, in-person assistance to apply for Medicaid, Medicare and the Medicare Savings Program, which helps cover Medicare costs. Note, this assistance is separate from the NY State of Health Marketplace services.

To make an appointment, call 347-396-4705.

Health Insurance for Children in the Early Intervention Program

If you have a child in the New York City Early Intervention Program, your child may qualify for Medicaid and other benefits, even if you already have health coverage.

Additional Resources

• Watch a series of videos about how our enrollment counselors can help you


• Get plan comparisons, cost estimates and more help from the New York State of Health Marketplace


• NYC Care is a health care access program for people who are not eligible for or cannot afford health insurance. The program ensures all New Yorkers, regardless of their income or immigration status, have equal access to comprehensive, high-quality care. NYC Care is available in all five boroughs.


• As of March 9, 2021, the new Public Charge rule is blocked nationwide. The U.S. Department of Homeland Security will use policies that were in place before the new Public Charge rule. People who submit green card applications will not be subject to public charge determinations based on use of benefits including federal Medicaid. If you have questions about immigration and public benefits, call the Action NYC hotline at 800-354-0365 Monday to Friday, 9 a.m. to 6 p.m.. You can also call 311 and say "ActionNYC".


• All New Yorkers who need medical care, food assistance or other benefits and services can get the help they need without fear. Many services are available no matter your immigration status or ability to pay. Call 311 to learn about available services and resources in your language.
  Services include:
  • COVID-19 testing
  • Vaccinations
  • Food assistance
  • Tenant protection
  • Free legal help
  
  
• How to Get and Use Your Health Insurance (PDF)

More Information

• Health Insurance: Tips and Programs
• Health Insurance: Aged, Blind and Disabled