What to Do if Poisoned?

The certified pharmacists and nurses are available for advice and assistance 24 hours a day, 7 days a week. Even holidays and weekends. Calls are free and confidential.

National Toll-Free Number for Poison Centers 1-800-222-1222

Translators are available in 150 languages through the language line, and services are available for the hearing impaired utilizing telecommunications devices for the deaf at (TDD) 212-689-9014.

When you call the Poison Control Center, be ready to answer these questions:

  • Your name and the name of the victim
  • The telephone number you are calling from
  • The name of product or substance involved
  • The amount involved
  • The age and weight of the victim
  • How long ago the poisoning happened
  • The victim's symptoms

Follow instructions. Ask questions if you do not understand something.

If the patient is unconscious, convulsing, or having trouble breathing, call 911 and ask for an ambulance right away.

Do not try to make the person vomit. Do not stick your finger down the person's throat or give anything by mouth unless told to do so by the Poison Control Center or a doctor.

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