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Neighborhood Health Action Centers

As part of the NYC Department of Health’s investment in key neighborhoods, the Center for Health Equity’s Neighborhood Health Action Center initiative is revitalizing underutilized Health Department buildings by co-locating health services, community health centers, public hospital clinical services, community-based organizations and service providers.

This effort is intended to better serve community members, act as an engine of improved asset linkages, and identify gaps in coverage and reduce duplication. The new Action Center model uses a holistic approach to primary care, activates spaces for community organizing and planning, and connects residents to neighborhood-based social services — all under one roof.

You can go to an Action Center for:

  • Primary care, mental health care and, in some cases, dental care
  • Referrals to a network of neighborhood services
  • Health and wellness classes, workshops and activities
  • Community space for individuals and groups to work and coordinate strategies that advance neighborhood health

The following Action Center is now open Monday to Friday from 8 a.m. to 8 p.m., and Saturday from 8 a.m. to 4 p.m.:

The following Action Centers are now open Monday to Friday from 8:30 a.m. to 8 p.m., and Saturday from 8:30 a.m. to 4 p.m.:

History and Approach +

The City’s history of using neighborhood-based approaches to improving public health across the five boroughs dates back to the successful District Health Centers that started in Manhattan almost 100 years ago.

In 2002, then-Deputy Commissioner Mary Bassett, sought to bring the focus back to neighborhoods deprived of resources by establishing District Public Health Offices (DPHOs) in the South Bronx, East and Central Harlem, and North and Central Brooklyn. DPHOs have worked to promote health equity and reduce health disparities by providing resources, programs and attention to these neighborhoods.


From DPHOs to Neighborhood Health Action Centers +

The DPHOs have long histories and are seen as trusted leaders in their neighborhoods. These offices have played a critical role in bringing together the stakeholders needed to address health inequities, including government policymakers, health professionals, researchers and community groups.

Building on the strong foundation of the DPHOs, the Health Department has now created Neighborhood Health Action Centers under an updated model that reinvents the old District Health Center Movement. This model offers three key strategies:

  1. Co-location of services to better serve the community, eliminate gaps, and reduce duplication
  2. Innovation in programs and policies by using data and evidence-informed practices, as well as community expertise, to address health and the root causes of illness and disease.
  3. Bringing diverse groups together to create action items to change unjust structures, systems, and policies and maximize the opportunities for change.

The Action Centers’ goals include:

  • Expanding high-quality clinical care in order to address the causes of high premature mortality rates — heart disease, HIV and drugs.
  • Linking residents to critical social support services and health education to advance patient treatment, utilizing Neighborhood Navigators to coordinate care.
  • Addressing root causes of health inequities, including the physical environment, structural racism, housing and employment.
  • Reducing the duplication of efforts and closing service gaps by coordinating the efforts of the many clinical and community-based partners working in each neighborhood.