Community Health Centers and Private Providers

Community health centers and private health care providers play an essential role in planning for and responding to a citywide public health emergency. Below, you can get information, tools and resources to improve mitigation, response and recovery during emergencies.

To learn more about how you can receive specific programs or tools for your facility, email

Primary Care Emergency Preparedness

The Community Health Care Association of New York State links federally-qualified health centers to community organizations and NYC emergency response agencies so they can collectively plan for and respond to disasters. This includes:

  • Risk assessment and emergency planning
  • Emergency management policies and procedures
  • Communication plan compliance with state and federal laws
  • Training and exercises

Tools and Templates

The tools below provide community health centers with the resources to develop site-specific plans to enhance their overall emergency management program.

Comprehensive Emergency Management Planning

Business Continuity Planning

A business continuity plan can help your center continue to provide essential services during an emergency. The two documents below should be used together.

  • Participant Materials (PDF): This document provides worksheets and sample templates to help outpatient/primary care settings develop site-specific business continuity plans.
  • Evaluation Materials (PDF): This document helps providers to evaluate the effectiveness of business continuity workshops offered to outpatient/primary care settings.

Hazard-Specific Plans

  • Coastal Storm Plan Template, January 2018 (PDF): This plan outlines the steps primary care facilities should take during major coastal storms.
  • Infectious Disease Outbreak Plan Template, March 2015 (PDF): This plan template outlines the steps primary care facilities should take for infected patients while continuing to provide services to non-infected patients during an outbreak. It provides general plans that can be tailored to specific diseases and guidance during an outbreak.

Additional Resources

More Information