As of October 15, eVital is the new system for reporting life events and issuing vital records in New York City, replacing the Electronic Vital Events Registration System (EVERS).
If you have questions or issues using eVital, email EVERS@health.nyc.gov or call 646-632-6705. Between October 15 and October 28, we will be available to answer your concerns during extended hours, daily from 8 a.m. to 8 p.m. Regular hours for our contact line will resume on October 29.
The new system includes several improvements, such as:
Medical facilities and funeral directors pre-authorized by the NYC Health Department can report births, deaths, and terminations of pregnancy using the eVital system. Facilities that are not authorized and would like to be should email EVERS@health.nyc.gov for permission to report vital events. Once your account has been created, you will be sent instructions on how to proceed.
Only authorized users can enter data or report vital events in New York City using eVital. Individuals who work in a hospital and would like to use this system should contact their eVital Facility Administrator for access to the system.
If you enrolled in eVital during its initial launch last year, you do not need to re-enroll.
eVital Facility Administrators will need to enroll in eVital in person at our Manhattan office at 125 Worth Street. To prepare for your visit, you should first email EVERS@health.nyc.gov for more information.
Once an eVital Facility Administrator has been enrolled, they are then responsible for enrolling their facility’s users, including deputy administrators and certifiers. This can be done at your site.
For information about how eVital Facility Administrators can be most effective using the new system, review eVital Facility Administrator Skills and Tasks (PDF).
If you are enrolling a former EVERS user, check if they are affiliated with multiple facilities. Former EVERS users who are affiliated with multiple facilities should enroll with an EVERS Migration Key. This will link their accounts.
For step-by-step instructions on how to enroll in eVital, see our eVital User Enrollment Guide (PDF).
The following videos will show you how to:
Users who certify births, deaths and spontaneous terminations of pregnancy (STOPs) are also required to enroll biometrically. Certifiers will use eVital’s facial recognition feature, instead of fingerprint authentication, to certify cases.
The Health Department is providing BLU mobile devices to help facilities and funeral homes certify cases. Check with your eVital Facility Administrator to see if your facility has received a BLU mobile device.
The training materials below can help you prepare to use the eVital system. We will continue to update these sections, please check back for updates.
For any other questions about eVital, email EVERS@health.nyc.gov.