Department of Investigation311Search all NYC.gov websites

Fingerprint Unit FAQ

Department of Investigation Fingerprint Unit
Frequently Asked Questions

Who needs to be fingerprinted by the Department of Investigation (DOI)?
  • Pursuant to the New York City Administrative Code §21-119 (derived from Local Law 60/1984), individuals who work at child care, home care, and family care facilities, including those entities that are under contract with the City of New York, must be screened for criminal convictions and/or pending criminal actions. All prospective hires must have their fingerprints checked by DOI against New York State and Federal criminal records databases.
When can I come in for fingerprinting?
  • The public hours of operation are Monday through Thursday from 9:30 a.m. to 3:30 p.m.
How do I schedule an appointment to be fingerprinted at DOI?
  • Appointments should be scheduled online. You are allowed ONE appointment; if multiple appointments are made for one individual they may be canceled without notice.
  • Appointments may also be made by calling the Fingerprint Unit at the number below Monday through Friday from 9:30 a.m. to 4:00 p.m.; however, due to extremely high call volume, staff may not be able to immediately speak to each caller. If you leave a brief message your call will be returned by the end of the next business day.
  • Please note, you are required to provide the same information to schedule an appointment whether you schedule online or via telephone.
Telephone: 212-825-5960

Can I schedule an appointment to come in with a friend or group?
  • Each individual must schedule their own appointment; however, if you schedule far enough in advance you should be able to schedule multiple people around the same time.
No one is answering the phone, what should I do?
  • The unit has an extremely high call volume. If no one is able to answer your call, please leave a message and your call will be returned by the end of the next business day. Please leave ONE brief message with your name, telephone number, and the reason you are calling. Multiple messages will delay your call-back time frame.
What do I need to bring to my appointment? How much does it cost to be fingerprinted?
  • There is a $123.75 fingerprint processing fee that must be paid by credit card, (MasterCard, American Express, VISA, or Discover) or by Postal Money Order from the United States Post Office made payable to the New York City Department of Investigation (other types of money orders will not be accepted). If you choose to pay with a credit or debit card, you will be charged a fee of 2% of the payment.
What forms of identification can I bring to my appointment?
Applicants must bring one photo identification from the following approved list:
1. Driver's License or Non-Driver ID
2. United States Passport
3. Certificate of Naturalization or Alien Registration Card
4. Student Identification
5. Government Benefit Card
6. Other Government-Issued Identification

Where do I go for my appointment at DOI?
  • The DOI Fingerprint Unit is located in lower Manhattan at 83 Maiden Lane on the 10th Floor.
Directions by Car
Directions by Bus/Subway

What if I need to reschedule my appointment?
  • If you need to reschedule your appointment, you must log in to the online scheduling system, cancel your current appointment, and schedule an appointment for the next available date and time.
  • You can also call the Fingerprint Unit at the number below Monday through Friday from 9:30 a.m. to 4:00 p.m.; however, due to extremely high call volume, staff may not be able to immediately speak to each caller. If you leave a brief message your call will be returned by the end of the next business day.
  • Please note, the Fingerprint Unit uses the same online scheduling system that you access online when they reschedule your appointment via phone; therefore, calling to reschedule will not result in an earlier appointment date.
Telephone: 212-825-5960

Can I be fingerprinted somewhere else?
  • No. You must be printed by DOI staff, at DOI’s office, for your prints to be valid for employment at a New York City child care, home care, or family care facility.
How long does it take for my results to be sent to my daycare/program?
  • The response time varies and is dependent on multiple factors, but on average a response should be received by your daycare/program within 45 days.
If I am changing my daycare/program do I need to be re-fingerprinted?
  • If you were fingerprinted prior to January 1, 1999, your fingerprints have been purged from our system and you will need to be fingerprinted again. You will need to schedule an appointment and pay the fingerprint processing fee to be fingerprinted.
  • Generally, if you were previously fingerprinted on or after after January 1, 1999, you may not need to be re-fingerprinted; however, in some circumstances it may be necessary for you to be re-printed. DOI will notify you if re-printing is required. Your daycare/program head can submit a written request for an “Updated Notification” letter (also known as a Duplicate Letter).  See "How does my new daycare/program obtain a copy of my DOI fingerprint results?" for additional information
How does my new daycare/program obtain a copy of my DOI fingerprint results?
  • Generally, if you were previously fingerprinted after January 1, 1999,  you may not need to be re-fingerprinted; however, in some circumstances it may be necessay for you to be re-printed.  DOI will notify you if re-printing is required. Your daycare/program head can submit a written request for an “Updated Notification” (also known as a Duplicate Letter). Your daycare/program head must submit a written request on company letterhead, stating your name, Social Security number, and current contact information. The request can be faxed or mailed (see below). If you were fingerprinted prior to January 1, 1999, you need to be re-printed (see "If I am changing my daycare/program do I need to be re-fingerprinted?").
Fax:          
212-825-5981

Mail:         
Fingerprint Unit
Department of Investigation
83 Maiden Lane, 10th Floor
New York, NY 10038

How long does it take for a copy of my results to be sent to my daycare/program?
  • The response time varies and is dependent on multiple factors, but on average a response should be received by your daycare/program within 45 days.
What should I do if I am arrested?
  • DOI provides notifications of arrests to your employer and oversight agency on an ongoing basis so you should notify them immediately.
  • After an arrest notification is made, that arrest information is added to all of your fingerprint-results letters going forward. As soon as you have a disposition from the court, you must supply DOI with an original sealed Certificate of Disposition so that your results letter can be updated (see "Can I mail a copy of my Certificate of Disposition?").
Can I mail a copy of my Certificate of Disposition?
  • As soon as you have a disposition from the court, you must supply DOI with an original sealed Certificate of Disposition so that your results letter can be updated. You can submit the letter in person or via mail (see below).
In Person/Mail:           
Fingerprint Unit
Department of Investigation
83 Maiden Lane, 10th Floor
New York, NY 10038

What do I do if my name, address, phone number, or email has changed?
  • You must notify DOI when your name, address, telephone number(s), or email address changes so that we can contact you if there are any issues with your fingerprint results. You can update your information by notifying the Fingerprint Unit of the change in person, via phone, via fax, or by mail (see below).
Telephone:                 
212-825-5960
Fax:                       
212-825-5981

In Person/Mail:           
Fingerprint Unit
Department of Investigation
83 Maiden Lane, 10th Floor
New York, NY 10038