Jessica Tisch was appointed Commissioner of the Department of Information Technology and Telecommunications (DoITT) and Citywide CIO by Mayor Bill de Blasio in December 2019.
As Commissioner, she oversees the largest municipal IT organization in the country, with a wide portfolio ranging from public safety to human services to economic development. She also oversees New York City 311.
Commissioner Tisch previously served as Deputy Commissioner of Information Technology at the New York City Police Department, where she spearheaded efforts to use technology to transform the NYPD's fundamental business processes, including how officers are dispatched and respond to 911 calls, take crime reports, investigate, and search for wanted or missing persons.
She managed the development and implementation of the flagship Domain Awareness System, which is at the heart of the NYPD's crime fighting and counterterrorism operations. Under her leadership, every officer was equipped with a smartphone, giving them access to real-time information in the field, as well as improving their accessibility to the public.
Commissioner Tisch also managed the implementation of the NYPD's body-worn camera program and drove additional efforts to improve transparency and public access, including creating online platforms to deliver timely crime and traffic statistics, and implementing secure systems to allow people to access vehicle accident reports, pistol permits, and Crime Stoppers information.
In addition to driving the wholesale replacement of the NYPD's technology infrastructure, Commissioner Tisch oversaw the NYPD's efforts to open a new 911 Call Center in the Bronx. She was also responsible for a pioneering interagency effort with the MTA to make NYPD's radios work in the subways.
Commissioner Tisch began her public service career in 2008, when she joined the NYPD. She is a graduate of Harvard College, Harvard Law School, and Harvard Business School, and other than that brief stint in Boston, a lifelong New Yorker!