DoITT Announces Request For Public Comment On Cable Service

NEW YORK – The Department of Information Technology and Telecommunications (DoITT) invites public comment on the cable television service New Yorkers are receiving from Charter Communications (also known as Spectrum, and formerly Time Warner Cable), Verizon, and Altice USA (also known as Optimum or Cablevision). DoITT manages telecommunications franchises for New York City, including those for cable television, and is soliciting comments in order to evaluate future cable-related community needs and interests and to assess each cable provider’s record of performing during the current franchise term, which is set to expire on July 18, 2020.

DoITT’s responsibility as franchise administrators is to ensure that the City’s franchisees, who are being granted the privilege of using public rights of way to build out their networks, are providing the best cable television service possible for New Yorkers.

The public may submit written comments to DoITT by filling out a form via the link below and attaching pdf comments. You may alternatively submit comments in writing by mail to DoITT at the following address:

New York City Department of Information Technology and Telecommunications
2 Metrotech Center, P-1 Level
Brooklyn, NY 11201
ATTN: Franchise Administration Department

Comment to DoITT:

About the Department of Information Technology and Telecommunications (DoITT) 
DoITT is the technology core of New York City government, working with over 100 city agencies and entities to deliver the tech they need to serve and empower New Yorkers. DoITT’s technology solutions help keep the five boroughs safe, strong, and vibrant. For more information, visit or visit us on Facebook or Twitter.