|Programs under HHS Accelerator Financials||Programs under CCMS/PERS|
|Providers will be submitting Invoices through HHS Accelerator Financials for expenditures related to these Program Areas:||Providers will continue to use the Program Expenses Report Summary (PERS) to detail and track expenditures for the following Program Areas:|
|Required Documents||Required Documents|
All claims must be submitted through HHS Accelerator Financials. The following documents MUST be uploaded to the Invoice when claiming Salaries and Wages and Equipment Purchases.
If you are adding expenses other than equipment purchases, list a description of the expense in the Comment field of the invoice. A Purchase Inventory Report is only required for Equipment Purchase.
HHS Accelerator Financials Assistance
For questions, assistance and training with HHS Accelerator Financials email your requests to: email@example.com.
Expense & Payment History Report CCMS/PERS ONLY
CBOs can subscribe to receive a monthly email with their Expense and Payment History Reports for payment identification of DYCD Electronic Funds Transfers (EFTs) and reconciliation with their banks. This service is available to multiple recipients per provider. Subscribe to the monthly e-mail reports here
Electronic Funds Transfer (Direct Deposit)
The NYC Department of Finance mandates that all CBOs enroll into the Vendor Payment Direct Deposit Program. The program allows payments to be directly deposited into your organization's designated bank account. Learn more about the benefits of direct deposit, and how to apply.
Provides assistance to CBOs with all financial inquiries including but not limited to: PERS submissions, PERS claims, reimbursements, YMS Fiscal Agent and HHS Accelerator Financials.
The CAFD Help Desk was established to provide customer service financial support to the DYCD provider community. The CAFD Helpdesk will allow DYCD to expedite responses to inquires and identify areas needed for additional technical assistance. All inquiries must be done by email and sent to CAFDhelp@dycd.nyc.gov.
The CAFD Help Desk can assist your organization in the following (but not limited to) areas:
• Emergency cash flow support
• Payment Inquiries
• PERS and HHS Invoice processing and support
• Provider registration- Contract and Amendment status and update
• YMS Fiscal Agent assistance
• CCMS Status Letter requests
• Payee Information Portal assistance
• Contract Expense and Payment History Report Requests
• EFT Enrollment Assistance
• Funding Certification requests
• Loan questions
• Policy and Procedure guidance
• Stop Payments/lost checks
• Contract Liens / Holds (PAPS)
• Provider address update questions
• Contract budget and modification inquiries
• Copies of approved CCMS budgets
• Budget amendment inquiries
• Budget/modification rejection inquiries
• Indirect Rate inquiries
• Budget category allocation inquiries
• COLA inquiries
• Fiscal Agent exemptions
• Audit Confirmations
• CFDA Federal Funding inquiries
• Check signature exemption requests
• Audit extensions
• Audit requests for PERS
Insurance related inquiries should still be sent to DYCDInsurance@dycd.nyc.gov.
To contact the CAFD Help Desk, please email firstname.lastname@example.org. A ticket will automatically be generated for your inquiry and will be routed to the appropriate DYCD staff member. To ensure that you receive all correspondence from the Help Desk, please create an account here. If you have an existing account with HHS Accelerator Financials, DYCD has created an account for you and you should not experience any difficulty receiving emails from the CAFD Help Desk.
For PERS and invoice reimbursement inquiries, please allow one business day for our response. For all other inquiries, you will receive a response within two business days.
Please note that our office hours are Monday through Friday, 9AM to 5PM. Inquires received outside of these hours will be responded to on the following business day.