Divisions & Units

Staff members working in an emergency operations center during Hurricane Sandy.

Administration & Finance

  • Administration supports and manages all business practices of the agency, including procurement, travel, and all general agency needs. It also supports telecommunications, equipment, and inventory.
  • Finance: Budget supports operations and programs by managing the fiscal practices of the agency and improving resources to achieve the agency's objectives.
  • Finance: Grants identifies and secures grant funding; assists units in developing programs that meet the objectives of the City's investment strategies; maintains funding for key agency programs; and ensures compliance.
  • Finance: Procurement provides the agency with appropriate goods and services in support of operations and long-term goals.
  • Human Resources coordinates all aspects of employee relations and organizational culture by creating a professional, respectful, and productive atmosphere.

Training, Exercises & Evaluation

  • EOC Management oversees the Emergency Operations Center, a central location for officials from city, state, and federal agencies, nonprofits, private sector, regional, and utility partners to work during emergencies to coordinate response efforts, make decisions, and gather and broadcast information.
  • Training facilitates, develops, and conducts agency and partner training.
  • Exercises designs and conducts tabletop, functional, and full-scale exercises each year, working closely with local, state, federal, and private partners to test plans.

External Affairs

  • Communications works in conjunction with other External Affairs divisions to prepare and distribute the agency's preparedness message, and promotes initiatives of all agency units.
  • Community Outreach oversees the following programs and initiatives:
    • Ready New York is the City's educational campaign to encourage New York City residents to plan and prepare for emergencies.
    • Community Emergency Response Teams (CERT) are groups of community-based volunteers trained in disaster preparedness and emergency response.
    • Community Preparedness brings together leaders from volunteer programs, community and nonprofit organizations, the private sector, and government to promote preparedness at the local level.
  • Intergovernmental Affairs provides legislative, research, and project support to the agency. This unit handles elected official and international interactions as well as legislative issues.
  • Public Information staff members serve as spokespeople for the agency.
  • Public/Private Initiatives works to increase the NYC business community's preparedness level.


  • Legal advises the Commissioner and agency executives on legal matters.
  • Records Management works to ensure that the agency is compliant with all local, state, and federal regulations governing the retention of official agency records.


  • Response works closely with Watch Command to provide support to incident commanders in the field using the latest technology and communications equipment.
  • Watch Command monitors citywide radio frequencies, local, national and international media, and weather 24-hours a day, seven days a week. This unit is also responsible for managing Notify NYC, the City's emergency communications program.

Planning & Preparedness

The Planning and Preparedness Division develops, exercises, and coordinates all of New York City's emergency plans, and liaises with state, federal, nonprofit and other entities to ensure cooperation and coordination with regard to the tasks and responsibilities outlined in the City's emergency plans. The division includes the following units:

  • Continuity of Operations ensures that every City agency has a comprehensive plan to continue delivering essential services to the public in the event of a disruption.
  • Hazard Mitigation is responsible for maintaining and updating the city's hazard mitigation plan, which outlines actions that can reduce the long-term risk of hazards to people and property.
  • Health and Medical works with public health agencies, hospitals and emergency medical services on critical surge, response, and recovery issues to prepare for disasters with major public health impacts, and coordinates related training.
  • Human Services focuses on the individuals and families affected by disasters, addressing the human element in response and recovery operations, and hosts Disaster Assistance Service Center trainings.
  • Plan Management works with subject-matter experts to build plans and protocols that guide New York City's response to natural and man-made emergencies, from extreme weather to power outages.
  • Transportation and Infrastructure strengthens the resiliency of New York City's massive power, telecommunications, water, and transportation infrastructure during disasters through response, recovery, and mitigation planning.


Security maintains security procedures and policies, and conduct threat vulnerability assessments for both NYC Emergency Management facilities and personnel.

Technology & Strategic Resources

  • Geographic Information Systems is a division that develops maps and accesses data before, during, and after emergencies. Learn more about GIS
  • Information Technology provides all technology support for agency staff, including hardware, software, and licensing.
  • Logistics increases the City's ability to support emergency operations with a sustained and well-coordinated supply chain of resources so that the right personnel, equipment, supplies, and support are in the right place, at the right time, and in the right quantities, across the full range of response and recovery operations.
    • Supply Chain Logistics is involved in logistics planning, coordination, and operational support for the Emergency Operations Center Logistics/Logistics Center, agency operations, field response, and other non-public facing operations.
    • Humanitarian Logistics is involved in logistics planning, coordination, and operational support for mass care; human services; health and medical; disabilities, access, and functional needs; and other public-facing operations.
  • Support Services is a collection of units that support agency personnel with physical assets.

Urban Search & Rescue

Urban Search & Rescue (US&R) is the process of locating, extricating and providing medical treatment to victims trapped because of structural collapses and other natural or man-made emergencies. National US&R consists of 28 task forces located throughout the country. NYC Emergency Management is the sponsoring agency for the New York City team designated New York Task Force 1, which includes personnel from FDNY, NYPD, and EMS.
Visit the New York Task Force 1 website