Following a disaster, resources will be offered to aid New Yorkers, businesses and community organizations, and government agencies, with recovery.
For additional information about housing recovery, business resiliency, resiliency and infrastructure, and disaster recovery funding, visit the NYC Recovery website.
The NYC Department of Health and Mental Hygiene's website provides tips and resources on how to cope after emergencies.
For mental health information, a referral, or if you need to talk to someone, call NYC Well, New York City's confidential, 24-hour Mental Health Hotline.
Interpreters are available for 200+ languages. Stay on the line, and you will be connected with a counselor who can connect you to translator services.
There are resources available to help you locate family and friends that have been affected by a disaster.
Hazard mitigation assistance provides funding to state and local governments for long-term planning solutions that reduce the impact of hazards on property and human life. The Federal Emergency Management Agency (FEMA) administers several hazard mitigation assistance programs that are available for jurisdictions after a presidentially-declared disaster.
Find ways to get involved with relief and recovery efforts.
Contact the National Flood Insurance Program: visit www.floodsmart.gov, or call 1-888-379-9531.
After experiencing flooding, contact your insurance agent right away. Once your insurance agent has your claim:
Partial payment can be made to claimants upon submission of a partial Proof of Loss.
Protection against loss due to floods is not covered under a homeowner's policy. It is provided through the National Flood Insurance Program and administered by FEMA. Contact your property/casualty agent or broker about eligibility for flood insurance, which is offered through the National Flood Insurance Program (NFIP).
Flood insurance covers direct physical loss caused by floods, or an excess of water on land that is normally dry. Sewer back-ups (SBUs) are covered if SBUs occur in flooding conditions, typically defined as conditions that cause SBUs on two or more acres or pieces of property.