Contact Us

Due to the COVID-19 outbreak, all Fair Fares offices are closed until further notice. If your card is damaged or not working, please call 311 immediately. You can still apply for Fair Fares NYC online.

Contact Us

Call 311 if your Fair Fares NYC MetroCard is lost or stolen, or you have another question.

At a Fair Fares NYC location, you can get help applying or bring in your damaged card for a replacement. 

If you have questions on how to apply for Fair Fares NYC, call 311, email the DSS/Human Resources Administration, or visit a Fair Fares NYC location.

Fair Fares NYC Locations:

Click on the menu icon in the map's upper left corner to select specific Fair Fares NYC offices. Or click on a marker on the map below to see further information about that location. Text listings of Fair Fares NYC locations are listed below. For screen reader users, there is a map below.

Fair Fares NYC locations are open Monday-Friday, 8 AM to 7 PM, and closed holidays.


1309 Fulton Avenue
Bronx, NY 10456


30 Thornton Street
Brooklyn, NY 11206


413 East 120th Street
New York, NY 10035


114-02 Guy Brewer Boulevard
Jamaica, NY 11434

Staten Island

1 Edgewater Street
Staten Island, NY 10305