Contact Us

Contact Us

Call 311 if your Fair Fares NYC MetroCard is lost or stolen, or you have another question.

At a Fair Fares NYC location, you can get help applying or bring in your damaged card for a replacement. 

If you have questions on how to apply for Fair Fares NYC, call 311, email the DSS/Human Resources Administration, or visit a Fair Fares NYC location.

Fair Fares NYC Locations:

Click on the menu icon in the map's upper left corner to select specific Fair Fares NYC offices. Or click on a marker on the map below to see further information about that location. Text listings of Fair Fares NYC locations are listed below. For screen reader users, there is a map below.

Fair Fares NYC locations are open Monday-Friday, 8 AM to 7 PM, and closed holidays.


1309 Fulton Avenue
Bronx, NY 10456


30 Thornton Street
Brooklyn, NY 11206


413 East 120th Street
New York, NY 10035


114-02 Guy Brewer Boulevard
Jamaica, NY 11434

Staten Island

1 Edgewater Street
Staten Island, NY 10305