Check your eligibility and apply below. If you need assistance, please call 311 or visit a location to get help to apply for Fair Fares. To report your Fair Fares MetroCard lost or stolen, log into your ACCESS HRA account.

Fair Fares NYC open applications are here!
Check your eligibility and apply below.

If you need to request a replacement card because your card is damaged or not working or require an immediate refund on an expired card that has money left on the card, send your card to:

Fair Fares NYC
PO Box 7099
New York, NY
10008-7099

Please include the following information in the envelope with your card:

  • Your first and last name
  • Fair Fares Client ID number
  • Whether you think there is money left on the card

Check your eligibility for Fair Fares NYC

To complete your application submission, get the ACCESS HRA Mobile App to submit any documents related to your application. See a list of suggested documents

270,764 New Yorkers have enrolled in Fair Fares NYC!

Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. Fair Fares can also provide 50% off MTA Access-A-Ride paratransit trips. Pay-Per-Ride, 7-Day (Weekly) and 30-Day (Monthly) Unlimited Ride options are all available for those using the Fair Fares MetroCard on subways and eligible buses. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked.