If you need to request a replacement card because your card is damaged or not working or require an immediate refund on an expired card that has money left on the card, send your card to:
Fair Fares NYC
PO Box 7099
New York, NY
10008-7099
Please include the following information in the envelope with your card:
To complete your application submission, get the Fair Fares Document Upload App to submit any documents related to your application. See a list of suggested documents
Fair Fares NYC is a City program created by Mayor Bill de Blasio, City Council Speaker Corey Johnson, and members of the City Council to help low-income New Yorkers with their transportation costs. With the Fair Fares NYC discount, participating New York City residents can receive a 50% discount on either subway and eligible bus fares, or Access-A-Ride. Pay-Per-Ride, 7-Day (Weekly) and 30-Day (Monthly) Unlimited Ride options are all available for those using the Fair Fares MetroCard on subways and eligible buses. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked.
Answer the questions above to check your eligibility, then apply online!
How to Apply for Fair Fares NYC Online
Cómo enviar una solicitud de Fair Fares NYC en línea
Как подать запрос на участие в программе Fair Fares NYC онлайн
Fair Fares NYC كيفية التقدم بطلب عبر الإنترنت للحصول على بطاقة
Fason pou Aplike pou Fair Fares NYC sou Entènèt
Fair Fares NYC অনলাইন এর জন্য কীভাবে আবেদন করবেন
Fair Fares NYC کے لیے آن لائن درخواست کیسے دیں
Sposób składania wniosku do programu Fair Fares NYC przez Internet
Comment déposer une demande pour le programme Fair Fares NYC en ligne