Due to the COVID-19 outbreak, all Fair Fares NYC offices are closed until further notice. If your card is damaged or not working, please call 311 immediately. You can apply and renew for Fair Fares NYC online.

NYC skyline with hand holding MetroCard and text reading ride for half price

Fair Fares NYC open applications are here!
Check your eligibility and apply below.

If you need to request a replacement card because your card is damaged or not working or require an immediate refund on an expired card that has money left on the card, send your card to:

Fair Fares NYC
PO Box 7099
New York, NY
10008-7099

Please include the following information in the envelope with your card:

  • Your first and last name
  • Fair Fares Client ID number
  • Whether you think there is money left on the card

Check your eligibility for Fair Fares NYC

To complete your application submission, get the Fair Fares Document Upload App to submit any documents related to your application. See a list of suggested documents

230,286 New Yorkers have enrolled in Fair Fares NYC!

Fair Fares NYC is a City program created by Mayor Bill de Blasio, City Council Speaker Corey Johnson, and members of the City Council to help low-income New Yorkers with their transportation costs. With the Fair Fares NYC discount, participating New York City residents can receive a 50% discount on either subway and eligible bus fares, or Access-A-Ride. Pay-Per-Ride, 7-Day (Weekly) and 30-Day (Monthly) Unlimited Ride options are all available for those using the Fair Fares MetroCard on subways and eligible buses. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked.

How to Apply

Answer the questions above to check your eligibility, then apply online!

How to Apply for Fair Fares NYC Online

Cómo enviar una solicitud de Fair Fares NYC en línea

如何在線上申請加入 Fair Fares NYC

如何在线申请加入 Fair Fares NYC

Как подать запрос на участие в программе Fair Fares NYC онлайн

Fair Fares NYC كيفية التقدم بطلب عبر الإنترنت للحصول على بطاقة

Fason pou Aplike pou Fair Fares NYC sou Entènèt

Fair Fares NYC 온라인 신청 방법

Fair Fares NYC অনলাইন এর জন্য কীভাবে আবেদন করবেন

Fair Fares NYC کے لیے آن لائن درخواست کیسے دیں

Sposób składania wniosku do programu Fair Fares NYC przez Internet

Comment déposer une demande pour le programme Fair Fares NYC en ligne