The New York City Department of Finance does not discriminate on the basis of disability in the operation of its programs, services or activities. We provide reasonable accommodations necessary to enable persons with disabilities to participate in programs, services and activities. If you require a reasonable accommodation, you may be able to extend the time you have to apply for or renew your participation in one of the Department of Finance’s programs.
The Americans with Disabilities Act defines a disability as a physical or mental impairment that substantially limits one or more major life activities. Examples of this are physical and long lasting disorders that affect the brain, muscles, eyes, ears, nose, mouth, respiratory system, cardiovascular system or skin. Examples of mental disorders are decreased mental function due to a medical disease or long term life condition. There is no comprehensive list of conditions that qualify for an ADA accommodation, and these examples are for reference only and are not meant to be an exhaustive list. Please note that the common cold or flu or a broken bone that is expected to heal completely, or old age generally, is not considered a physical or mental impairment under the ADA.
Anyone who needs a disability related accommodation in order to participate in a program or receive a service at the Department of Finance is invited to make their needs and preferences with respect to accommodation known to us by contacting the Disability Services Facilitator or ADA Coordinator, at nyc.gov/contactdofeeo or by calling 311 or 212-639-9675 (TTY).
You have the right to request a reasonable accommodation if you feel that a program or service is not accessible to you. A request for a reasonable accommodation should be in writing and contain information including the name, address, and phone number of the applicant and the date and description of the problem. Alternative means of filing requests will be made available for persons with disabilities upon request. The request should be submitted by the applicant or the applicant’s designee as soon as possible to the Disability Services Facilitator or ADA Coordinator, at nyc.gov/contactdofeeo or by calling 311 or 212-639-9675 (TTY).
The ADA Coordinator or his designee will contact the applicant to discuss the request and the possible resolutions. Within 10 business days of the receipt of a completed request for a reasonable accommodation, the ADA Coordinator or his designee will respond in writing, and where appropriate, in a format accessible to the applicant. The response will explain the position of the Department of Finance and offer options for resolution of the complaint.