Managing agents and boards of directors must apply for and renew the cooperative and condominium property tax abatement on behalf of their entire development.
The fastest and simplest way to apply for abatements or submit information changes is via the Cooperative/Condominium Abatement Portal (CCAP) or you may mail a paper form, which may be found here.
NEW Cooperative/Condominium Abatement Portal (CCAP) User Enhancements
We have introduced several new features to the Cooperative/Condominium Abatement Portal (CCAP) (formerly the Electronic Change Forms Portal) to improve your experience and enhance security. Two very significant changes are highlighted below:
Please watch a recorded training video to help you get comfortable with the new and improved portal. The training includes instructions for establishing and providing access to company administrators, which is essential for portfolio management.
- You will now be able to submit initial cooperative and condominium property tax abatement applications online via the CCAP, rather than having to complete a paper application.
- Each company will have company administrators to assign Cooperative/Condominium Abatement Portal access to specific managing agents, with improved password controls.
Developments Applying for the Abatement for the First Time
Cooperative developments that are filing for the abatement for the first time can:
Condominium developments that are filing for the abatement for the first time can:
New Shareholders or Unit Owners in Developments That Have the Abatement
- For Renewals and Changes
For quicker processing, we strongly encourage you to file online using the Cooperative/Condominium Abatement Portal (CCAP). You may use the CCAP portal for submissions during the filing period. For more information and instructions, download the Cooperative Condominium Abatement Portal (CCAP) User Guide.
- Tax Benefits Letter
The Department of Finance mails tax benefits letters to boards and managing agents outlining each unit's tax savings in December of each year.
- Co-op benefit letters outline personal exemptions; the co-op property tax abatement boards and managing agents use this information to distribute benefits to each unit.
- Condo benefits letters outline each unit's tax savings for condo property tax abatements in December of each year. Boards and managing agents use this information to identify changes and eligibility for unit owners.
- Renewals and Changes - Developments without Managing Agents:
Note: Shareholders and owners of cooperative units and condominiums who do not have a managing agent or board of directors should send us a message via www.nyc.gov/contactdof or call 311 for more information on how to apply. If you are a cooperative shareholder or condominium owner with a managing agent, please contact your managing agent to apply.
Please note that if you are a co-op shareholder or condo unit owner, you must inform your managing agent or board that your unit is your primary residence so that you can receive the abatement.