A vehicle might be towed to either to an NYPD or NYC Sheriff/Marshal tow pound for several reasons:
NYPD and NYC Sheriff/Marshal tow pounds are closed, and vehicles cannot be retrieved, on the following days:
The owner of the vehicle being towed, or a person entitled to possession, can request the release of the vehicle before the tow truck is in motion.
In that event, the car must be unhooked and released and a binding agreement must be executed in which the owner consents to pay the vehicle release penalty.
The owner must present a current driver’s license and the registration, title, insurance identification, and car keys. If the vehicle is a rental, you must produce a rental agreement and car keys. If it is a company car, you must present your company identification.
To review the City of New York's parking summons penalty schedule, visit our fines page.
To locate and retrieve your towed vehicle, use the Towed Vehicle Locator (NYPD towed vehicles only) or contact 311.
The procedure to get your vehicle back depends on whether your vehicle was towed by:
If you come across your car being put on a tow truck after being booted, you can stop the tow if you call the boot release line at 646-517-1000 immediately and pay your judgment debt and fees over the phone. You will not be charged the full tow fee but must pay a tow dispatch fee (see Charges below). You may also be responsible for other fees the tow company may charge while handling your vehicle.If you want to have a hearing you must visit a Finance Business Center. For more information click here.
|Sheriff/Marshal Execution Fee:||$80.00|
|Tow Fee (If applicable):||$140.00/$180.00/$1500.00*
|Tow Dispatch Fee
You will not be able to retrieve your vehicle if you do not have valid registration or insurance.
If you do not have a valid driver’s license you will not be able to retrieve your vehicle unless you have another driver with a valid license with you.
You must settle all Department of Motor Vehicle offenses, as well as parking ticket and camera violations that have gone into judgment before you can get your vehicle back.
You may need a registration clearance in order to retrieve your vehicle from the tow pound if your registration was suspended for having 5 summonses in judgment within a 12-month period and no other registration suspension on the vehicle exists. A registration clearance certifies that you have no parking debt and allows you to obtain or renew your vehicle registration at the DMV in person.
On the following days the NYPD tow pounds are closed and people will NOT be able to redeem vehicles:
For additional assistance locating a towed vehicle:
Call 212-NEW-YORK (Out-of-City)
TTY 212-639-9675 (Hearing Impaired)
Vehicles that are not picked up are sold at auction.
Registrant’s with special legal circumstances may include:
Financial institutions holding a lien or title to a vehicle that has been booted and/or towed who are interested in recovering the booted/towed vehicle must prove their legal standing. To prove this, the lien holder should contact the Parking Enforcement Unit at 718-488-2976. (Have the plate number and vehicle description ready.)
You will be asked to send documentation with original copies overnight to:
Parking Enforcement Unit
Legal Affairs Division
NYC Department of Finance
210 Joralemon Street, 9th Floor
Brooklyn, NY 11201
Once documentation is approved, a Notice to Release will be issued and emailed to the lien holder and their agent, as well as to the Marshal/Sheriff restraining the vehicle. Upon receipt, lien holder can then go to a Finance Business Center, pay the fees and then to the pound with the Notice to Release and payment receipt to pick up the vehicle. The lien holder is not responsible for the judgment debt.
If the towed vehicle is registered in the Finance Fleet or Rental Program, you must email the Fleet/Rental Assignment Unit.
You must have a current insurance card to get your vehicle back from any impound location. Your vehicle will not be released if you do not have valid insurance.
You can request a property release for personal property, like luggage or a baby car seat. However, tires, radios, batteries, and other parts of the vehicle may not be removed. Non-owners must bring a notarized letter signed by the vehicle owner allowing them to remove personal property. If a vehicle belongs to a firm or business, proof of employment must also be presented.
Yes, but they must have a notarized letter from the registered owner and the original title or registration (no copies).
You will need: