Due to the unprecedented impact of COVID-19 on New York City's workforce, the City of New York has developed a list of resources for those who may be unemployed due to COVID-19 or are seeking additional assistance. The list below will be updated frequently. For more information on the City's response to COVID-19, please visit NYC.gov/coronavirus, call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115), or visit 311 online. You can also text "COVID" to 692-692 for updates and information, or text "COVIDESP" to 692-692 for updates in Spanish.
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New York State is waiving the 7-day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. Visit the New York State Department of Labor (DOL) website for more information.
Visit the NYS DOL What You Need to Know and Do About the CARES Act webpage for information on enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) available for New Yorkers.
The New York State Worker Adjustment and Retraining Notification (WARN) Act requires businesses to give early warning of closing and layoffs.
Shared Work is a program employees can receive partial Unemployment Insurance benefits while working reduced hours.
Workforce1 helps New Yorkers prepare for, and connect to, jobs across New York City's five boroughs and in every sector of the economy. The Virtual Workforce1 Career Center system connects New Yorkers, via web or phone, to one-on-one help from professionals who can help. To get employment assistance, visit the Virtual Workforce1 Career Center online.
ACCESSNYC is a portal for NYC residents to determine their eligibility for over 30 economic opportunity programs and benefits. It also includes a regularly updated list of COVID-19 response resources.
The Department of Consumer and Worker Protection provides information on worker rights and an overview of local, state and federal sick leave laws.
Visit NYC.gov/GetFood for COVID-19 food assistance resources.
Stimulus payments are being with no action required for most people. Some seniors and others who typically do not file returns will need to submit a simple tax return to receive the stimulus payment. To get learn more about stimulus checks, visit ACCESS NYC.
The Department of Consumer and Worker Protection's NYC Financial Empowerment Centers now provide free one-on-one professional, financial counseling over the phone. Counselors can help you create a budget, manage bills, save for essentials, deal with student loans, and more. Visit NYC.gov/talkmoney to make an appointment online.
If your work schedule was reduced as a result of the coronavirus and you are unable to pay your rent, you can apply for a Cash Assistance special grant request to get benefits for emergencies.
Resources are available to you if you are a tenant in New York City and are facing hardship due to COVID-19. The City is here to help you maintain stable housing. Learn more about tenants' rights for tenants with COVID-19 or under home-quarantine
NYCHA residents that experience a loss of income may qualify for a rent reduction. Households that have experienced a complete income loss may qualify for the Zero Income Policy.
Visit NYCHA online for COVID-19 guidance and resources for the NYCHA Community.
The City of New York's COVID-19 Hotel Program provides select individuals and groups (e.g., healthcare workers) a place to stay to reduce the spread of COVID-19.
An infectious illness outbreak such as this one can be stressful to you, your loved ones, and your friends. It is natural to feel overwhelmed, sad, anxious, and afraid, or to experience other symptoms of distress, such as trouble sleeping. To reduce your stress and to manage the situation more resiliently, try to remain positive, remind yourself of your strengths, connect with friends and loved ones and use healthy coping skills. NYC Well's website offers a number of well-being and emotional support applications (apps) that can help you cope.
If your symptoms of stress become overwhelming, reach out for support and help. You can contact NYC Well, a confidential 24/7 helpline, staffed by trained counselors. They can provide brief counseling and referrals to care in over 200 languages.
NYC Family Justice Center facilities are temporarily closed. Services remain available by phone, such as immediate safety planning, shelter assistance, and other resources. From Monday to Friday, 9 a.m. to 5 p.m., call your nearest FJC:
NYC Family Justice Center, Bronx
NYC Family Justice Center, Brooklyn
NYC Family Justice Center, Manhattan
NYC Family Justice Center, Queens
NYC Family Justice Center, Staten Island
In the evenings and/or on weekends:
COVID-19 has dramatically changed our lives. All New Yorkers deserve to celebrate, honor, and memorialize their loved ones. Get funeral & burial guidance from the City of New York.
Many city services are available to all New Yorkers, regardless of immigration status or ability to pay. Information on available services and resources for immigrant communities during the COVID-19 pandemic can be viewed on the Mayor's Office of Immigrant Affairs (MOIA) COVID-19 webpage.
Individuals with disabilities, access and functional needs can visit MOPD's COVID-19 webpage for additional resources for the coronavirus response.
The New York City Department of Veterans' Services (DVS) provides essential services to the city's Veterans in areas such as housing, economic empowerment, education, benefits navigation, and health and wellness.
The Mayor's Community Affairs Unit (CAU) has developed an animal welfare webpage for those with pets.
If you are a pet owner affected by COVID-19 and need assistance, call the NYC COVID-19 Pet Hotline at 1-877-204-8821, 8 a.m. to 8 p.m., 7 days a week.
The NYC Department of Education will assist families that may need remote learning devices. Please fill out the surveys below if you need assistance.
Remote Learning & Enrichment Resources