General City Inquiries
Phone: 311

NYC Tenant Helpline
Phone: 311 and ask for the "Tenant Helpline"

Homeowner Help Desk
Phone: 855-HOME-456
Visit the Homeowner Help Desk Website

Department of Housing Preservation and Development (HPD)
Phone: 212-863-6300

Department of Environmental Protection (DEP)
Phone: 718-595-7000
Online Customer Service Form

Department of Buildings (DOB)
Phone: 212-566-5000
Online Help for Department of Buildings Self-Service Tools

Department of Finance (DOF)
Phone: 311
Online Contact Us Form

New York City Housing Authority (NYCHA)
Phone: 718-707-7771

Mayor's Office of Immigrant Affairs (MOIA)
Phone: 212-788-7654
Visit the MOIA website

NYS Office for New Americans
Phone: 800-566-7636
Visit the Office of New Americans Website

Affordable Housing Lotteries and NYC Housing Connect Inquiries
Phone: 212-863-7990
Email: nychousingconnect@hpd.nyc.gov

NYC Housing Development Corporation (HDC) Affordable Housing Inquiries
Phone: 212-227-6411

Affordable Housing Application Assistance
Contact one of HPD's Housing Ambassadors, local organizations that serve New Yorkers in neighborhoods across the City.
Visit the Housing Ambassadors webpage
Email: ambassadors@hpd.nyc.gov.

NYC Mitchell Lama Inquiries
Phone: 212-863-6500

Section 8 Inquiries (HPD Clients and Landlords)
Phone: 917-286-4300
Email: S8landlords@hpd.nyc.gov or DTRAI@hpd.nyc.gov

Section 8 Inquiries (NYS/Department of Housing & Urban Development)
Phone: 800-955-2232

NYCHA General Resident and Section 8 Voucher Holder Inquiries
NYCHA Customer Contact Center: 718-707-7771

Rent Stabilized Apartments Inquiries
NYS Homes and Community Renewal Office of Rent Administration
Submit questions about rent stabilized buildings
Phone: 833-499-0343
Email: rentinfo@nyschr.org

NYS Emergency Rental Assistance Program (ERAP)
Phone: 844-NY1RENT (844-691-7368)
Visit the NYC ERAP Website

NYC Eviction Help
Phone:  311 and ask for the "Tenant Helpline"

Crisis Shelters for Youth
Phone (Youth Connect): 800-246-4646

Human Resource Association (HRA) Rental Assistance Call Center
Phone: 929-221-0043

One-Shot Deal Emergency Assistance
Phone (HRA InfoLine): 718-557-1399

Department of Homeless Services, Office of the Ombudsman
Phone: 800-994-6494

Department for the Aging's Information and Referral Contact Center
Phone: 212-244-6469

Rent Freeze Programs for Seniors (SCRIE) and People with Disabilities (DRIE)
Phone: 311
Visit DOF’s Customer Service Portal
Email: scrie@hpd.nyc.gov

NYS Division of Shelter Oversight and Compliance
Phone: 518-486-4040

Homeowner Help Desk
Phone: 855-HOME-456
Online Get Help Form

HPD Property Registration
Phone: 212-863-7000
Visit Property Registration Online System

HPD Code Enforcement
Bronx Phone: 212-863-7050
Brooklyn Phone: 212-863-8060
Manhattan Phone: 212-863-5030
Queens Phone: 212-863-5990
Staten Island Phone: 212-863-8100

HPD Neighborhood Preservation
Bronx/Manhattan Phone: 212-863-7100
Brooklyn/Staten Island/Queens Phone: 212-863-7400
HPD Community Partnership & Finance (assistance for homeowners with repair needs or concerns)
Phone: 212-863-6700

NYC Tenant Helpline
Phone: 311 and ask for the "Tenant Helpline"

Legal Aid Society
Phone: 212-577-3300
Visit the Legal Aid Society website

Legal Services NYC
Phone: 917-661-4500
Visit the Legal Services NYC website

Urban Justice Center
Phone: 646-459-3017
Visit the Urban Justice Center website

Housing Court Answers Hotline
Phone: 212-962-4795
Visit the Housing Court Answers Hotline website

NYS Tenant Harassment Taskforce
Phone: 212-306-7450

NYC Commission on Human Rights Complaint Line
Phone: 718-722-3130