Have a Question?

Have a Question?

The NYC Housing Resource Portal is the City’s hub to search for housing resources, and help you get, afford, and keep housing.

Not finding what you’re looking for?

Contact 311 to be directed to someone who can answer your housing questions, or reach out to one of the contacts below.

Fill out our feedback form to let us know what it's missing.

Click a topic, or press the enter key on a topic, to reveal its answer.


General Inquiries
Phone: 311

NYC Tenant Helpline
Phone: 311 and ask for the "Tenant Helpline"

Affordable Housing Programs

HPD Affordable Housing Lotteries Helpline
Phone: 212-863-7990

Housing Connect Inquiries
Email: nychousingconnect@hpd.nyc.gov

Mitchell Lama Inquiries
Phone: 212-863-6500

Section 8 Inquiries (HPD Clients and Landlords)
Phone: 917-286-4300
Email: S8landlords@hpd.nyc.gov

Section 8 Inquiries (NYS/Department of Housing & Urban Development)
Phone: 800-955-2232

Rent Stabilized Apartments Inquiries
NYS Homes and Community Renewal Phone: 833-499-0343
Email: rentinfo@nyschr.org

Rental Assistance

Rent Freeze Programs for Seniors (SCRIE) and People with Disabilities (DRIE)
Phone: 311
Contact Form for People with Disabilities
Contact Form for Seniors

Finance's SCRIE/DRIE Walk-In Center
M-F 8:30 am - 4:30 pm
66 John Street, 3rd Floor
New York, NY 10038

One-Shot Deal Emergency Assistance
HRA InfoLine: 718-557-1399

Human Resource Association (HRA) Rental Assistance Call Center
Phone: 929-221-0043

Emergency Assistance

Eviction Help
NYC Tenant Helpline: Call 311 and ask for the "Tenant Helpline"

Crisis Shelters for Youth
Youth Connect: 800-246-4646

One-Shot Deal Emergency Assistance
HRA InfoLine: 718-557-1399

Office of the Ombudsman
Phone: 800-994-6494
Visit the Office of the Ombudsman Website

NYS Division of Shelter Oversight and Compliance
Phone: 518-486-4040

Eviction Intervention Services Housing Resource Center
Phone: 212-308-2210
Visit the Eviction Intervention Services Housing Resource Center Website

Coalition for the Homeless
Phone: 212-776-2000
Visit the Coalition for the Homeless Website

Legal Assistance

NYC Tenant Helpline
Phone: Call 311 and ask for the "Tenant Helpline"

Legal Aid Society
Phone: 212-577-3300
Visit the Legal Aid Society Website

Legal Services NYC
Phone: 917-661-4500
Visit the Legal Services NYC Website

Urban Justice Center
Phone: 646-459-3017
Visit the Urban Justice Center Website

Housing Court Answers Hotline
Phone: 212-962-4795
Visit the Housing Court Answers Hotline Website

NYS Tenant Harassment Taskforce
Phone: 212-306-7450

Center for New York City Neighborhoods
Phone: 855-HOME-456
Visit the Center for New York City Neighborhoods Website

Commission on Human Rights Complaint Line
Phone: 718-722-3130

Property Management

Property Registration
Phone: 212-863-7000
Visit Property Registration Online System

Code Enforcement
Bronx Phone: 212-863-7050
Brooklyn Phone: 212-863-8060
Manhattan Phone: 212-863-5030
Queens Phone: 212-863-5990
Staten Island Phone: 212-863-8100

Neighborhood Preservation
Bronx/Manhattan Phone: 212-863-7100
Brooklyn/Staten Island/Queens Phone: 212-863-7400

New York City Housing Authorty (NYCHA)

General Resident and Section 8 Voucher Holder Inquiries
NYCHA Customer Contact Center: 718-707-7771

Service Line for People with Disabilities
Phone: 212-306-4652

Borough Management Offices
Bronx: 718-409-8626
Brooklyn: 718-649-6400
Manhattan: 212-427-8542
Queens/Staten Island: 718-657-8300

Department of Equal Opportunity Office of Employment & Fair Housing Investigations
Phone: 212-306-4468

Inspector General
Phone: 212-306-3355