Housing Resource Portal311Search all NYC.gov websites
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Have a Question?
The NYC Housing Resource Portal is the City’s hub to search for housing resources, and help you get, afford, and keep housing.
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Contact 311 to be directed to someone who can answer your housing questions, or reach out to one of the contacts below.
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Click a topic, or press the enter key on a topic, to reveal its answer.
General
General Inquiries
Phone: 311
NYC Tenant Helpline
Phone: 311 and ask for the "Tenant Helpline"
Affordable Housing Programs
HPD Affordable Housing Lotteries Helpline
Phone: 212-863-7990
Housing Connect Inquiries
Email: nychousingconnect@hpd.nyc.gov
Mitchell Lama Inquiries
Phone: 212-863-6500
Section 8 Inquiries (HPD Clients and Landlords)
Phone: 917-286-4300
Email: S8landlords@hpd.nyc.gov
Section 8 Inquiries (NYS/Department of Housing & Urban Development)
Phone: 800-955-2232
Rent Stabilized Apartments Inquiries
NYS Homes and Community Renewal Phone: 833-499-0343
Email: rentinfo@nyschr.org
Rental Assistance
Rent Freeze Programs for Seniors (SCRIE) and People with Disabilities (DRIE)
Phone: 311
Contact Form for People with Disabilities
Contact Form for Seniors
Finance's SCRIE/DRIE Walk-In Center
M-F 8:30 am - 4:30 pm
66 John Street, 3rd Floor
New York, NY 10038
One-Shot Deal Emergency Assistance
HRA InfoLine: 718-557-1399
Human Resource Association (HRA) Rental Assistance Call Center
Phone: 929-221-0043
Emergency Assistance
Eviction Help
NYC Tenant Helpline: Call 311 and ask for the "Tenant Helpline"
Crisis Shelters for Youth
Youth Connect: 800-246-4646
One-Shot Deal Emergency Assistance
HRA InfoLine: 718-557-1399
Office of the Ombudsman
Phone: 800-994-6494
Visit the Office of the Ombudsman Website
NYS Division of Shelter Oversight and Compliance
Phone: 518-486-4040
Eviction Intervention Services Housing Resource Center
Phone: 212-308-2210
Visit the Eviction Intervention Services Housing Resource Center Website
Coalition for the Homeless
Phone: 212-776-2000
Visit the Coalition for the Homeless Website
Legal Assistance
NYC Tenant Helpline
Phone: Call 311 and ask for the "Tenant Helpline"
Legal Aid Society
Phone: 212-577-3300
Visit the Legal Aid Society Website
Legal Services NYC
Phone: 917-661-4500
Visit the Legal Services NYC Website
Urban Justice Center
Phone: 646-459-3017
Visit the Urban Justice Center Website
Housing Court Answers Hotline
Phone: 212-962-4795
Visit the Housing Court Answers Hotline Website
NYS Tenant Harassment Taskforce
Phone: 212-306-7450
Center for New York City Neighborhoods
Phone: 855-HOME-456
Visit the Center for New York City Neighborhoods Website
Commission on Human Rights Complaint Line
Phone: 718-722-3130
Property Management
Property Registration
Phone: 212-863-7000
Visit Property Registration Online System
Code Enforcement
Bronx Phone: 212-863-7050
Brooklyn Phone: 212-863-8060
Manhattan Phone: 212-863-5030
Queens Phone: 212-863-5990
Staten Island Phone: 212-863-8100
Neighborhood Preservation
Bronx/Manhattan Phone: 212-863-7100
Brooklyn/Staten Island/Queens Phone: 212-863-7400
New York City Housing Authorty (NYCHA)
General Resident and Section 8 Voucher Holder Inquiries
NYCHA Customer Contact Center: 718-707-7771
Service Line for People with Disabilities
Phone: 212-306-4652
Borough Management Offices
Bronx: 718-409-8626
Brooklyn: 718-649-6400
Manhattan: 212-427-8542
Queens/Staten Island: 718-657-8300
Department of Equal Opportunity Office of Employment & Fair Housing Investigations
Phone: 212-306-4468
Inspector General
Phone: 212-306-3355