FOR IMMEDIATE RELEASE: Wednesday, June 7, 2017
CONTACT: Juliet Pierre-Antoine, 212-863-5682



HPD’s Office of Enforcement and Neighborhood Services will hold sessions in City Council offices citywide to advise on concerns about building maintenance issues and code enforcement services

HPD Representatives Meeting with Community Member in the 27th City Council District Office in Queens


NEW YORK, NY – New York City Department of Housing Preservation and Development (HPD) Commissioner Maria Torres-Springer announces a new program to open a direct line of communication between HPD’s Office of Enforcement and Neighborhood Services and New York City Council Districts citywide. Through HPD’s Summer Office Hours Program, HPD will hold office hours in each City Council District to address the needs of constituents seeking information about building maintenance issues, and code enforcement process and services.

Staff from HPD’s Office of Enforcement and Neighborhood Services will be present for full-day sessions in Council Member’s Offices on a rotating schedule. Staff will take questions from building owners and tenants alike. Referrals on topics such as affordable housing, foreclosures, and tenant harassment will also be available.

“Every day, HPD’s Enforcement and Neighborhood Services team is out responding to complaints to help ensure the quality and safety of the city's housing.   Now, through our new Summer Office Hours, HPD will be coming to your neighborhood to provide valuable information and resources directly to residents,” said HPD Commissioner Torres-Springer. “I want to thank City Council Speaker Melissa Mark Viverito and Housing Chair Council Member Jumaane Williams and the entire City Council for partnering with us to launch this program. I encourage New Yorkers to visit HPD's team in your local council member’s office when we are in your neighborhood, and always feel free to report any conditions directly to 311.”

"I'm proud to have worked with the Housing Preservation Department (HPD) to bring summer hours to council districts across the city. Streamlining access to information about resources and services can be the difference between someone seeking help, and someone suffering in silence. With HPD staff in district offices, constituents will be able to find the help they need conveniently," said Council Member Jumaane D. Williams, Chair of Committee on Housing and Buildings.

HPD’s 2017 Summer Office Hours Program begins today with a session for residents of the 27th City Council District in Queens. This district serves the neighborhoods of Cambria Heights, Hollis, Jamaica, St. Albans, Queens Village, and Springfield Gardens. The session is currently being held today, Wednesday, June 7th at Council Member I. Daneek Miller’s office at 172-12 Linden Blvd, Queens, NY 11434. The session began at10 A.M. and will continue through 6 P.M.

The following sessions have also been scheduled:

Wednesday, June 14th with Council Member Carlos Menchaca
9:00 A.M. – 6 P.M.
Council District 38 (Red Hook, Sunset Park, Windsor Terrace)
4417 4th Avenue, Ground Floor
Brooklyn, NY 11220

Wednesday, June 21st with Council Member Daniel Dromm
10:00 A.M. – 5 P.M.
Council District 25 (Elmhurst, Jackson Heights)
37-32 75th Street, 1st Floor
Jackson Heights, NY 11372

Wednesday, June 21st with Council Member Helen Rosenthal
10:00 A.M. – 6 P.M.
Council District 6 (Central Park, Lincoln Square, Upper West Side, Clinton)
563 Columbus Avenue (at the corner of 87th St.)
New York, NY 10024

Wednesday, June 28th with Council Member Jumaane Williams
11:00 A.M. – 3 P.M.
Council District 45 (Flatbush, East Flatbush, Flatlands, Midwood, Canarsie)
4517 Avenue D
Brooklyn, NY 11203

The full schedule of available office hours in Council Districts across the city will be posted on HPD’s website and promoted on HPD’s social media pages. Connect with us on Facebook and Twitter for more information, @NYCHousing.

The launch of the Summer Office Hours program is the latest in a series of updates to HPD’s Office of Enforcement and Neighborhood Services to better serve New Yorkers. In Mayor de Blasio’s 2018 executive budget, HPD received funding for nine new staff members and $8.3 million allocated over three years to the Real Time Field Force Initiative. The initiative will allow for the remote transmission of inspection data which will result in expedited violation notices, faster assignments of emergency inspections, and the overall improvement of efficiency and customer service. All additional resources will allow the agency to improve its services and better serve residents in all communities.


About the New York City Department of Housing Preservation and Development (HPD):
The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality housing and diverse, thriving neighborhoods for New Yorkers through loan and development programs for new affordable housing, preservation of the affordability of the existing housing stock, enforcement of housing quality standards, and educational programs for tenants and building owners. HPD is tasked with fulfilling Mayor de Blasio’s Housing New York: A Five-Borough Ten-Year Plan to create and preserve 200,000 affordable units for New Yorkers at the very lowest incomes to those in the middle class. For more information visit and for regular updates on HPD news and services, connect with us on Facebook, Twitter, and Instagram @NYCHousing.