Louise Carroll is an industry leader in affordable housing finance and development, real estate law, and public policy. As New York City’s Housing Commissioner, a position to which she was appointed by Mayor Bill de Blasio in May of 2019, Louise is managing and delivering the most expansive affordable housing plan in the nation’s history. In addition to keeping that plan on track to deliver 300,000 affordable New York City homes by 2026, Louise has championed and advanced key policy objectives to strengthen enforcement, protect tenants, and increase opportunities for minority and women-owned business enterprises in the affordable housing space.
Louise transitioned from the private sector to public service eventually joining HPD in 2006 and served in various leadership positions between then and 2018, most recently as Associate Commissioner. Louise was the primary architect of changes to the City’s tax programs in order to leverage greater affordability, including in market-rate developments in high opportunity areas. She was instrumental to both the design and implementation of the City’s groundbreaking Mandatory Inclusionary Housing Program to require the creation of permanently affordable housing as part of residential rezonings, and also revamped the agency’s approach to the Voluntary Inclusionary Housing program to produce record numbers of affordable homes. Louise then joined the New York City Housing Development Corporation as its General Counsel and Senior Vice President, before returning to HPD following her appointment as Commissioner.
Louise presently chairs the board of directors of the New York City Housing Development Corporation and also serves as a board member of the following organizations: The United Nations Development Corporation, the Housing Partnership Development Corporation, and the Center for New York City Neighborhoods. She is a recipient of the Ibo Balton Community Planner Award from the Citizens Housing and Planning Council and was listed in the City and State Real Estate Power 100 2021 and 2020, and is listed in Who's Who In America 2021-2022.
Louse was born in the U.S. Virgin Islands and raised in St. Lucia. She holds a JD from Tulane Law School, an MBA from the University of Leicester, England, and a B.Sc. from the University of Wales at Aberystwyth. She lives in Manhattan with her husband and their young son.
Jim Quinlivan is the Executive Deputy Commissioner and oversees the appeal teams and leads the efforts of the Asset and Property Management, Economic Opportunity and Regulatory Compliance, Human Resources, and Facilities Divisions, and looks to foster and strengthen synergies between these critically important areas and all of the work of the agency. Since joining HPD, and most recently has Chief of Staff and Senior Policy Advisor, Jim has played a critical role advancing the myriad policy and programmatic initiatives underway across the Agency and coordinating with City Hall, sister City agencies, and other key stakeholders.
Jim had previously been at HDC for more than 20 years in positions of escalating responsibility in the areas of asset management, compliance, policy and administration, most recently serving as Senior Vice President & Chief of Staff since 2016. Jim started his career at HUD, where he began as an intern while completing his degree at NYU and was subsequently promoted through the ranks to a supervisory position in the multifamily housing division of their New York Regional Office. Jim then worked as Director of Operations for a private international real estate brokerage before returning to public service at HDC.
Libby Rohlfing is the Deputy Commissioner for External Affairs and leads the work of HPD's Communications and Government Affairs teams, which work to promote the agency’s many initiatives, achievements, and policies to the public, and to develop and advance federal, state, and local legislation to support our mission. Libby joined HPD in 2015 as Assistant Commissioner of Communications, and in that role has developed and overseen the implementation of a comprehensive communications strategy for both HPD and HDC. Libby has helped to shape the agency’s message internally and externally and played an instrumental role in strategic initiatives like Housing Connect 2.0, Where We Live NYC, and the Get Ahead of Lead Campaign
Before coming to HPD, Libby was Assistant Dean of Planning and Chief of Staff for the Dean of NYU School of Law, where she oversaw major strategic planning initiatives, as well as internal communications, and played a leadership role in public relations, social media, and the production of all print and online publications. Libby has a BA from DePaul University, a Master of Urban Planning from the NYU Robert F. Wagner Graduate School of Public Service, and a Master of Business Administration from the NYU Leonard N. Stern School of Business.
Brendan McLaughlin is the Deputy Commissioner for Policy and Strategy, an office that cuts across traditional areas of responsibility within HPD’s organizational structure to support and strengthen the work of the agency’s various divisions holistically, in close collaboration with the Commissioner’s Office. Brendan will oversee the divisions of Strategic Operations and Analytics, Housing Policy, and Credit and Underwriting
Brendan joined HPD as a Senior Underwriter in 2015, and most recently has served as Executive Director of Credit & Special Underwriting in the Office of Development. Brendan serves as the Chair of HPD’s Credit Committee and represents the agency on the New York City Acquisition Loan Fund and Down Payment Assistance Credit Committees. Previously, Brendan served as a Vice President of Strategy and Business Development at Bank of America Merrill Lynch, and prior to that was an Assistant Vice President of Investor Relations at Citigroup. He started his career as an Equity Research Analyst at Salomon Smith Barney/Citigroup. Brendan received his undergraduate degree in Finance from James Madison University and holds a M.Sc. in Real Estate Development from Columbia University’s Graduate School of Architecture, Planning, and Preservation (GSAPP). Brendan also currently serves as an Adjunct Assistant Professor of Urban Planning at both Columbia GSAPP and the Robert F. Wagner School of Public Service at New York University.
Ahmed Tigani oversees HPD's Office of Neighborhood Strategies, including the divisions of Planning and Predevelopment, Neighborhood Development and Stabilization, and Tenant Resources. Ahmed will continue efforts to ensure the agency's housing work is guided by meaningful community engagement, coordinated with broader public investments in infrastructure and services, and dedicated to building strong, healthy, resilient neighborhoods in all five boroughs.
An experienced urban planner and policy manager, Ahmed most recently served as Chief of Staff to the Commissioner for the NYC Department of Buildings (DOB). Before joining DOB, Ahmed was Senior Advisor for Housing, Economic Development, and Labor in the Mayor’s Office of Intergovernmental Affairs. Ahmed came to the Administration from the Office of the Manhattan Borough President, first as Community Development Officer and then as Assistant Director of Land Use, Planning and Development, organizing and helping communities develop planning processes, managing various working groups focused on specific policy issues and helping to shape the Office’s positions on a range of discretionary land use projects. He also served as Director of Housing Policy and Advocacy and then Legislative Director for the Office of NYC Council Member Helen Rosenthal. Ahmed started his career in City government as Director of Donations for Materials for the Arts at the Department of Cultural Affairs. Ahmed holds a BA and Master of Urban Planning from Hunter College.
Liz Oakley oversees HPD's Office of Development, with divisions including New Construction, Preservation Finance, Housing Incentives, Preservation Disposition Finance, Supportive Housing, Building and Land Development Services (BLDS), and Storm Recovery. Among other initiatives, she has primary responsibility for the housing production goals of the Housing New York Plan and related pre-development work. In addition, Liz ensures that the Office of Development is closely coordinated with other critical functions of the Agency, including Neighborhood Strategies, Planning, Code Enforcement, and Asset Management.
Liz started her affordable housing career as a Housing Fellow at HPD and HDC. She then worked for several years in the Development Office at HDC before joining Wells Fargo, where she has led teams in closing more than $1.2 billion of debt facilities to finance more than 4,000 mixed-income multi-family apartments, as well as ancillary commercial, community facility, parking, office, retail, and health care space in every borough of New York City, as well as Boston, MA and Yonkers, NY. Over the years, Liz has worked with numerous City agencies, including EDC, NYCHA, and OMB, and understands the importance of partnership in creating and preserving affordable housing. A graduate of St. Joseph’s University in Philadelphia, Liz has her Master’s in Public Policy from the New York University Robert F. Wagner School of Public Service.
Nick Lundgren is the agency's General Counsel and oversees the Office of Legal Affairs, which provides legal support services to the entire agency. Nick brings over twenty years of experience in the government, private and non-profit sectors. Most recently, he has been serving as the Deputy Commissioner of the State of Connecticut's Department of Housing where he oversaw the agency's operations, financial assistance and other programs, policies and initiatives to create and preserve affordable housing and reduce and end homelessness statewide. During his tenure, DOH invested over $1 billion in affordable housing and community development projects and created or preserved over 20,000 homes.
Prior to joining DOH in 2012, Nick served as Senior Counsel at the New York City Economic Development Corporation where he worked on behalf of the City on a broad array of projects, including public/private mixed-used projects, infrastructure projects, investment funds, green initiatives and brownfield redevelopment. Nick has also been in private practice in real estate finance and development, most recently in the Hartford office of Robinson & Cole LLP. Earlier in his career, at the Community Law Office of the Legal Aid Society of New York, he represented small businesses, non-profits and housing cooperatives. Nick earned his B.A. from Stanford University and a J.D. from Harvard Law School.
AnnMarie Santiago has served as Deputy Commissioner for the Office of Enforcement and Neighborhood Services (ENS) at the Department of Housing Preservation and Development (HPD) since 2018. AnnMarie oversees a staff of approximately 1,000 employees responsible for assuring compliance with the New York City Housing Maintenance Code and the New York State Multiple Dwelling Law to promote quality housing for New Yorkers. Her Office conducts inspections and emergency repairs, initiates litigation in Housing Court related to housing maintenance code violations and provides outreach and information to property owners and tenants regarding rights and responsibilities related to housing maintenance issues.
AnnMarie received her Bachelor’s Degree from New York University and her Masters in Management and Urban Policy from the New School. She started her career in City government in 1994 as an Urban Fellow working for the Mayor’s Office. She joined HPD in 1996 and has served in a variety of capacities related to housing code enforcement. She was promoted to Associate Commissioner in 2012 and to Assistant Deputy Commissioner in 2015, and received the Sloan Public Service Award in 2017.
Anne-Marie A. Hendrickson leads the Office of Asset and Property Management, which was created to enhance the agency's overall preservation capacity and more effectively manage the expanded portfolio of affordable properties, including oversight of the Mitchell-Lama Program. In addition, she administers the agency's emergency housing program that provides sheltering and relocation services to families that have been displaced due to City-issued vacate orders.
Prior to this, Anne-Marie was the Associate Commissioner of the Division of Management and Disposition, where she assumed responsibility of the management and future direction for all City-owned inventory. She has held various positions at the agency, including the Assistant Commissioner of the Division of Alternative Management Programs and Director of the Neighborhood Redevelopment Program. She is a graduate of the City College of New York.
Prashant Thakker is HPD's Chief Information Officer and leads HPD Tech, which fosters quality technology solutions to empower decision makers with access to complete and accurate data on building, neighborhood, and market conditions. The Office aims to improve HPD's service to New Yorkers by facilitating public access to key agency functions and data.
Before joining HPD in 2021, Prashant served as the Deputy Chief Information Officer for the NYC Department of Social Services (DSS), managing most of DSS’ IT departments, a staff of 900+, and more than 500 vendor contracts valued at more than $150 million. A seasoned IT executive, Prashant first joined the New York City public sector in 1999 at NYC’s Human Resources Administration (HRA). Since then, he has earned a reputation for his ability to deliver mission-critical projects on time and within budget. He is a graduate of the University of Bombay, India.