Louise Carroll is the Commissioner of the New York City Department of Housing Preservation and Development (HPD), the nation's largest municipal housing agency. As Commissioner, Louise leads the charge to implement Mayor Bill de Blasio's five-borough, ten year Housing New York plan, which was accelerated and expanded through Housing New York 2.0 to create and preserve 300,000 affordable homes by 2026. She will also continue to strengthen the agency’s robust enforcement and anti-harassment efforts, working on multiple fronts to protect tenants and prevent displacement.
Louise was previously General Counsel and Senior Vice President at the New York City Housing Development Corporation (HDC). She formerly served at HPD from 2006 to 2018, most recently as Associate Commissioner for Housing Incentives. During her tenure at the agency, Louise was the primary architect of changes to the City’s tax programs to leverage greater affordability and better promote the goals of this Administration’s housing plan. Louise also led the creation of a compliance and enforcement unit to protect tenants’ rights and make sure landlords were following through on their promises to the City. She was also instrumental to both the design and implementation of the City’s path-breaking Mandatory Inclusionary Housing Program to require the creation of permanently affordable housing as part of residential rezonings, and streamlined and revamped the agency’s approach to the Voluntary Inclusionary Housing program to produce record numbers of affordable homes.
Louse was born in the U.S. Virgin Islands and raised in St. Lucia. She holds a JD from Tulane Law School, an MBA from the University of Leicester, England, and a B.Sc. from the University of Wales at Aberystwyth. Louise is a recipient of the Ibo Balton Community Planner Award from the Citizens Housing and Planning Council. She lives in Manhattan with her husband and their seven-year-old son.
Leila Bozorg is the Deputy Commissioner for Neighborhood Strategies, the Office charged with ensuring that HPD’s development and preservation efforts are guided by meaningful community engagement. In this role, Leila leads the work of the agency’s Planning and Predevelopment and Neighborhood Development and Stabilization teams, which work to ensure that HPD investments contribute to broad community objectives and strengthen the social, economic, and physical health of neighborhoods, anchored by affordable housing.
Previously, Leila served as HPD’s Chief of Staff, working on the development and successful implementation of some of the agency’s highest priority policies and programs, from homelessness initiatives to neighborhood planning, marketing policies, anti-harassment initiatives, and our fair housing work. Leila first came to HPD in 2014 from the Department of Housing and Urban Development (HUD) in Washington DC, where she worked on a range of urban policy initiatives and was an integral part of the team that developed and launched the Rental Assistance Demonstration (RAD), the Obama Administration’s signature program to preserve public and other at-risk affordable housing programs. Leila also spent a year working on a livelihood improvement program within informal settlements in Ahmedabad, India as a William J. Clinton Fellow, and she spent three years in San Francisco working with the Global Philanthropy Forum at the World Affairs Council of Northern California. She holds a Bachelor of Arts in Government Studies from Wesleyan University and a Master of City Planning from the Massachusetts Institute of Technology.
Nick Lundgren is the agency's General Counsel and oversees the Office of Legal Affairs, which provides legal support services to the entire agency. Nick brings over twenty years of experience in the government, private and non-profit sectors. Most recently, he has been serving as the Deputy Commissioner of the State of Connecticut's Department of Housing where he oversaw the agency's operations, financial assistance and other programs, policies and initiatives to create and preserve affordable housing and reduce and end homelessness statewide. During his tenure, DOH invested over $1 billion in affordable housing and community development projects and created or preserved over 20,000 homes.
Prior to joining DOH in 2012, Nick served as Senior Counsel at the New York City Economic Development Corporation where he worked on behalf of the City on a broad array of projects, including public/private mixed-used projects, infrastructure projects, investment funds, green initiatives and brownfield redevelopment. Nick has also been in private practice in real estate finance and development, most recently in the Hartford office of Robinson & Cole LLP. Earlier in his career, at the Community Law Office of the Legal Aid Society of New York, he represented small businesses, non-profits and housing cooperatives. Nick earned his B.A. from Stanford University and a J.D. from Harvard Law School.
AnnMarie Santiago has served as Deputy Commissioner for the Office of Enforcement and Neighborhood Services (ENS) at the Department of Housing Preservation and Development (HPD) since 2018. AnnMarie oversees a staff of approximately 1,000 employees responsible for assuring compliance with the New York City Housing Maintenance Code and the New York State Multiple Dwelling Law to promote quality housing for New Yorkers. Her Office conducts inspections and emergency repairs, initiates litigation in Housing Court related to housing maintenance code violations and provides outreach and information to property owners and tenants regarding rights and responsibilities related to housing maintenance issues.
AnnMarie received her Bachelor’s Degree from New York University and her Masters in Management and Urban Policy from the New School. She started her career in City government in 1994 as an Urban Fellow working for the Mayor’s Office. She joined HPD in 1996 and has served in a variety of capacities related to housing code enforcement. She was promoted to Associate Commissioner in 2012 and to Assistant Deputy Commissioner in 2015, and received the Sloan Public Service Award in 2017.
Anne-Marie A. Hendrickson leads the Office of Asset and Property Management, which was created to enhance the agency's overall preservation capacity and more effectively manage the expanded portfolio of affordable properties, including oversight of the Mitchell-Lama Program. In addition, she administers the agency's emergency housing program that provides sheltering and relocation services to families that have been displaced due to City-issued vacate orders.
Prior to this, Anne-Marie was the Associate Commissioner of the Division of Management and Disposition, where she assumed responsibility of the management and future direction for all City-owned inventory. She has held various positions at the agency, including the Assistant Commissioner of the Division of Alternative Management Programs and Director of the Neighborhood Redevelopment Program. She is a graduate of the City College of New York.
As HPD's Chief Information Officer, Anthony Thomas has introduced processes and disciplines that foster quality and timeliness of technology solutions, including process automation for the enforcement of New York's housing code, decision support for building and preserving affordable housing, and Web access to opportunities for New Yorkers to obtain affordable housing.
Prior to joining New York City government, Anthony was the chief technology officer and a key decision maker at Horizon Blue Cross Blue Shield, the largest health care management company in New Jersey. He has established technology strategies and architectures at other respected brands in the financial, service, and manufacturing industries, including TIAA-CREF, American Express, and DuPont. He holds an M.S. in physics from the University of Maryland.