“Zombie homes” can be defined as vacant, deteriorated small homes whose owners are behind on their mortgage payments.
These properties are symbols of the effects of the foreclosure crisis in neighborhoods throughout the city. Owners of small homes are confronted with rising operating and maintenance costs, encounter barriers to credit, and struggle to make mortgage payments.
Thanks to funding from the Local Initiatives Support Corporation, HPD launched the Zombie Homes Initiative in July 2017. Through this initiative, HPD conducts exterior surveys of zombie homes; aggregates information about zombie homes through a new database; designs new approaches to return zombie homes to productive use; and conducts outreach to homeowners at risk of foreclosure.
Additionally, HPD helps enforce the Zombie Property and Foreclosure Prevention Act of 2016 (the “Zombie Law”), state legislation requiring lenders and servicers to inspect, secure, maintain, and report zombie homes to the New York State Department of Financial Services. HPD collects evidence of zombie homes that are not being maintained and share it with the New York City Law Department, which pursues legal action against the banks and servicers as appropriate.
Request City Action
If you believe a particular property requires City action, please follow these steps:
HPD cannot facilitate the sale of zombie homes.
Call the Homeowner Hotline
If you are struggling to make mortgage payments, please call the Center for New York City Neighborhoods Homeowner Hotline at (646) 786-0888. The Center provides a variety of free and high-quality services for homeowners.
Submit a Complaint to the NYS Department of Financial Services
You may also file a complaint with the New York State Department of Financial Services to help gather evidence of mortgage holders’ non-compliance with the NYS Zombie Property and Foreclosure Prevention Act. File a complaint by calling their consumer complaint hotline at (800) 342-3736 or by filling out a consumer complaint form. Please note that this form is not a substitute for submitting a complaint to 311 or 911.