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Affordable Housing Lottery Helpline: 212-863-7990
Housing Connect inquiries: email@example.com
Prospective Applicants are encouraged to email us for the best response rate. If you do call the Helpline, please leave a detailed voicemail and someone will call you back as soon as possible.
Participants experiencing a rent hardship due to a decrease in income may contact HPD at DTRAI@hpd.nyc.gov or by fax at 212-863-5299.
Owners with questions can contact HPD at DTROS@hpd.nyc.gov or fax at 212-863-8529.
Visit the About Section 8 webpage for more contact information.
New Construction: firstname.lastname@example.org
Property Disposition and Finance: email@example.com
Storm Recovery (Build It Back): 212-615-8329, firstname.lastname@example.org
Inclusionary Housing: 212-863-8228
Supportive Housing: email@example.com
Planning and Predevelopment: 212-863-6097
Neighborhood Development and Stabilization: 212-863-6865
Neighborhood Outreach and Education: firstname.lastname@example.org
Asset and Property Management
Property Registration: 212-863-7000, email@example.com
Homeowner Mortgage Servicing: 212-863-6914, firstname.lastname@example.org
Foreclosure Notification: Local Law 4 of 2012
Film Permits on HPD Property: email@example.com
Notice About Service of Process
Please take notice of the following changes regarding service of process on the New York City Department of Housing Preservation and Development (HPD):
HLD also accepts service by mail. For mail service, please indicate the following room number on the envelope for the respective borough:
Queens & Staten Island: 6N3
Please note that service is currently being accepted electronically via this method only for HPD. Service of process on individual employees should continue to proceed in the manner required by applicable law. If you seek to serve process on an individual employee of HPD and would like to do so electronically via this method, you may send a request to the applicable email address above.
For members of the media, please submit press inquiries to: firstname.lastname@example.org
For information on applying for affordable housing for people with disabilities, please submit accessibility inquiries to: email@example.com, 212-863-6486.
Employment or HR Verifications
Employment or HR Verifications: firstname.lastname@example.org, 212-863-6710
COVID-19 Policies and Protocols
HPD is considering the health and safety of staff, clients, and visitors while NYC is dealing with the impact of COVID-19. View the HPD Agency Restart Plan for information on our policies and protocols
HPD staff are also available to answer questions you may have. To submit questions, please use the COVID-19 Policies and Protocols Contact Form.