Contact

Contact

image of 100 gold street

 

Want to get in touch? You can find the right person to speak with about your inquiry here.

The New York City Department of Housing Preservation and Development (HPD) is headquartered at 100 Gold Street, New York, NY 10038

Click a topic, or press the enter key on a topic, to reveal its answer.

Affordable Housing

Affordable Housing Lottery Helpline: 212-863-7990
Housing Connect inquiries: nychousingconnect@hpd.nyc.gov

Prospective Applicants are encouraged to email us for the best response rate. If you do call the Helpline, please leave a detailed voicemail and someone will call you back as soon as possible.

Section 8

Participants experiencing a rent hardship due to a decrease in income may contact HPD at DTRAI@hpd.nyc.gov or by fax at 212-863-5299.
Owners with questions can contact HPD at DTROS@hpd.nyc.gov or fax at 212-863-8529.

Visit the About Section 8 webpage for more contact information.

Development

New Construction: mfnc@hpd.nyc.gov
Preservation: hpdpres@hpd.nyc.gov
Property Disposition and Finance: pdf@hpd.nyc.gov
Storm Recovery (Build It Back): 212-615-8329, housing@recovery.nyc.gov
Inclusionary Housing: 212-863-8228
Supportive Housing: shlp@hpd.nyc.gov
Mitchell-Lama: 212-863-6500

Visit the Home Repair and Preservation Financing, New Construction Financing, and Tax Credits and Incentives webpages for additional program contact information.

Neighborhood Strategies

Planning and Predevelopment: 212-863-6097
Neighborhood Development and Stabilization: 212-863-6865
Community Partnerships: communitypartnerships@hpd.nyc.gov

Asset and Property Management

Property Registration: 212-863-7000, register@hpd.nyc.gov
Homeowner Mortgage Servicing: 212-863-6914, mortintake@hpd.nyc.gov
Foreclosure Notification: Local Law 4 of 2012
Film Permits on HPD Property: ramosjon@hpd.nyc.gov

Legal Affairs

Notice About Service of Process
In light of Governor Cuomo’s Executive Orders 202.8, 202.14, 202.28, 202.38, 202.48 and 202.55 tolling the period for service of process until September 4, 2020, please take notice of the following changes regarding service of process on the New York City Department of Housing Preservation and Development(HPD):

  1. HPD is not accepting personal service until further notice. For anyone seeking to serve HPD, we have established an email address where we are now accepting service at this time. The newly established email address for service is ServeHPD@hpd.nyc.gov.
  2. HPD's Housing Litigation Division (HLD) is now accepting electronic service of emergency Housing Part actions. HLD has established the following email addresses for service in each borough:
    Bronx: HLDBRONXCASES@hpd.nyc.gov
    Brooklyn: HLDBROOKLYNCASES@hpd.nyc.gov
    Manhattan: HLDMANHATTANCASES@hpd.nyc.gov
    Queens and Staten Island: HLDQU_SI_CASES@hpd.nyc.gov

Please note that service is being accepted electronically temporarily via this method only for HPD. Service of process on individual employees should continue to proceed in the manner required by applicable law. If you seek to serve process on an individual employee of HPD and would like to do so electronically via this method, you may send a request to the applicable email address above.

Press

For members of the media, please submit press inquiries to: hpdmedia@hpd.nyc.gov

Accessibility

For information on applying for affordable housing for people with disabilities, please submit accessibility inquiries to: accessibility@hpd.nyc.gov, 212-863-6486.

Employment or HR Verifications

Employment or HR Verifications: personnel@hpd.nyc.gov, 212-863-6710

COVID-19 Policies and Protocols

HPD is considering the health and safety of staff, clients, and visitors while NYC is dealing with the impact of COVID-19. View the HPD Agency Restart Plan for information on our policies and protocols

HPD staff are also available to answer questions you may have. To submit questions, please use the COVID-19 Policies and Protocols Contact Form.