Housing Ambassadors

housing ambassador program logo

HPD partners with community-based service providers in New York City who help people prepare and apply for Housing Connect affordable housing lotteries. Housing Ambassadors can provide information and assistance with the application process.

Housing Ambassadors do not provide housing directly, and they cannot guarantee that an applicant will receive an affordable unit through the lottery.

Housing Ambassadors

Click a borough, or press the enter key on a borough, to reveal its Housing Ambassadors.


Banana Kelly Community Improvement Association, Inc
863 Prospect Avenue, Bronx, NY 10459
Hours: 9am-5pm, M-F
718-328-1064 x 222 (ask for Karla Naranjo)
Languages: English, Spanish

Offers services in rental assistance, affordable housing, case management, ESL, housing development and support, as well as summer camp and afterschool programs. 

Bronx Community Health Network
1 Fordham Plaza Suite 1108, Bronx, NY 10458
Hours: 8:30am-5:30pm, M-F
929-220-8181 (ask for Patrizia Bernard)
Languages: English, Haitian Creole, Spanish, French

One-on-one services to help connect individuals and families to affordable, quality health care and important community social support services.

630 Jackson Avenue, 1st Floor, Bronx, NY 10455
Hours: 9am-5pm, M-F
929-252-7110 (ask for Sovanno Eng-Vazquez Rhem)
Languages: English, Spanish, American Sign Language

The office offers services with assessing for rental subsidies, assistance with finding affordable housing, referrals for financial counseling, health insurance, food pantry, access to benefits, senior services, and immigration.

Kingsbridge Heights Community Center (KHCC)
KHCConnect: Resources Network for Families is an agency wide case management system that ensures that the families served by KHCC are connected to all the services they need. 
3101 Kingsbridge Terrace, Bronx, NY 10463
Hours: 9am-5pm, M-F. Call for appointments and additional walk-in clinic hours
718-884-0700 x104 (ask for Alex Martinez or Roz Rodriguez)
Languages: English, Spanish

Community services organization providing educational and personal empowerment programs. KHCConnect helps residents find the right services for them. 

Legal Hand Tremont
713 East Tremont Ave, Bronx, NY 10457
Hours: M 2-8 | T & W 11-8 | Th 10-5 | F 10-1 (please call before your visit to confirm operating hours)
929-222-2014 (ask for Erica Maldonado)
Languages: English, Spanish | Language line available for interpretation for 240+ languages

Trained community volunteers provide free legal information, assistance and referrals on a variety of issues.

University Neighborhood Housing Program
Northwest Bronx Resources Center
2715 Bainbridge Avenue, Bronx, NY 10458
Languages: English, Spanish

Multiple services provided by collaborative of non-profits. Call for appointments. No walk-ins, please.

We Stay/Nos Quedamos
754 Melrose Avenue, Bronx, NY 10451
Hours: 9am-5pm, M-F
718-585-2323 (ask for Ana Melendez)
Languages: English, Spanish

Social service and community organizing. 


The Actors Fund 
160 Schermerhorn Street, Brooklyn, NY 11201

The Actors Fund serves anyone in the performing arts and entertainment communities. Call for information on seminars and appointments.

Bedford Stuyvesant Restoration Corporation
1368 Fulton Street, Brooklyn, NY 11216
Hours: M-W: 9am-7pm, Th and F: 9am-5pm, Sat: 10am-4pm
Call to schedule an appointment: 718-636-6994 (ask for TJ Nelson or Chancellor Gregg)
sisrael@restorationplaza.org or services@restorationplaza.org 
Languages: English, Spanish.

Restoration's Economic Solutions Center services include benefit screening, social service support, financial counseling, education, job-readiness training, mental health screening, legal services, business services and employment referrals.

BMS Family Health and Wellness Centers
592 Rockaway Avenue, Brooklyn, NY 11212
Hours: 9am-5pm, M,W,Th,F

650 Ashford Street, Brooklyn, NY 11207
Hours: 8:30am-4:30pm, M, T

718-345-5000 x2206 (ask for Francine Cutler or Tatiana Desanges).Please call ahead for appointments. 
bmsfhc@gmail.com or fcutler@bmsfhc.org
Languages: English, Haitian Creole, Spanish.

Community health and social services provider in Brownsville.   

Bridge Street Development Corporation
460 Nostrand Avenue, Brooklyn, NY 11216
Hours: 9:30am-5:30pm, M-F.
718-636-7596 x212
Languages: English, Russian

Provides services to prospective and current homeowners, including free financial and foreclosure prevention education and counseling.

Brooklyn Community Services/Astella Development Corporation
1702 Mermaid Avenue, Brooklyn, NY 11224
Hours: 9am-5pm, M-F. Please call to schedule an appointment and learn what to bring with you.
Languages: English, Spanish

Offers comprehensive and holistic services to help all members of the community access an excellent education, job opportunities, safe and affordable housing, and quality and affordable health care and wellness programs. 

Brownsville Partnership / Inc.
519 Rockaway Avenue, Brooklyn, NY 11221
Hours: 10am-6pm, M-F
929-252-9295 (ask for Taurean Lewis)
Languages: English, Spanish

A partnership coordinating Brownsville residents and organizations from many sectors in improving the health, safety, and economic prosperity of the neighborhood. 

CAMBA HomeBase
Multiple locations in Brooklyn and Staten Island. Call or visit website for details.
Ask for CAMBA HomeBase Outreach Team for assistance with HPD Housing Connect applications.
Languages: Cantonese, English, Mandarin, Spanish

Homelessness prevention program providing a variety of homelessness prevention tools to assist families and individuals experiencing a housing crisis and at imminent risk of entering the shelter system. 

Churches United for Fair Housing (CUFFH) 
View map or website for locations in north, east, and downtown Brooklyn.
Main office: 718-360-2906 Director of Constituent Services: 347-583-0476 (call for appointments)
Languages: English, Spanish

Grassroots organization that works towards community empowerment, with multiple Brooklyn locations. 

Eastern Parkway Library Adult Learning Center

1044 Eastern Parkway, 2nd Floor. Brooklyn, NY 11213 *
Get directions - Train: 3 to the Utica stop. Bus: B14, B17, B46, B47
**This location is at the corner of Eastern Parkway and Schenectady -- this is not the Central Library
Hours: M 10-4 | T 1-8 | W 10-5 | Th 1-8 | F & Sat 10-2
Call to schedule an appointment: 718-778-9330
CRotter-Laitman@bklynlibrary.org or JJohnson@bklynlibrary.org 
Languages: English. Over the phone interpretation services are available upon request.

The Adult Learning Center provides information on programs, benefits, and social services, as well as in-house referral assistance for services, including employment, housing, healthcare, immigration, education, government benefits and finances.

Family Services Network of NY

1420 Bushwick Avenue, Brooklyn, NY 11207
Hours: 9am-5pm, M-F
347-770-9911 x6319 or x6320
Languages: English, Haitian Creole, Spanish

Community-based organization providing comprehensive health and human services in NYC. 

Fifth Avenue Committee (FAC)
FAC Center 621 Degraw St., Brooklyn, NY 11217
Hours: 9am-5pm, M-F
718-237-2017 (call for event info)
Languages: English, Spanish 

Community development organization and service provider in South Brooklyn. 

Flatbush Development Corporation (FDC)
1616 Newkirk Avenue, Brooklyn, NY 11226
Hours: 9am-5pm, M-F and evenings/weekends as needed
718-859-3800 (ask for Venisse Charles)
Languages: English, Haitian Creole, Spanish, Polish

Flatbush organization supporting local economic development, housing, youth, immigration and other initiatives that promote enhanced quality of life, safety, and preservation of the community. 

IMPACCT Brooklyn
1224 Bedford Avenue, Brooklyn, NY, 11216
Hours: 9am-5pm, M-F

Community development corporation serving Fort Greene, Clinton Hill, Bed Stuy, Crown Heights, and Prospect Heights.

Los Sures (Southside United HDFC) 
434 South 5th St., Brooklyn, N.Y. 11211
Hours: 9am-5pm, M-F
718-387-3600 (call for appointments)
Languages: English, Spanish

Community-based non-profit organization in the South Side of Williamsburg.

Mutual Housing Association of New York (MHANY) 
One Metro Tech Center North, Brooklyn, NY 11201
718-246-8080 x239 (call for walk-in hours and event info)
Languages: English, Spanish

Affordable housing developer and service providing organization in Downtown Brooklyn. 

Neighborhood Housing Services of Brooklyn CDC, Inc. 
2806 Church Avenue, Brooklyn, NY 11226
9201 Avenue L, Brooklyn, NY 11236
Languages: English, Spanish

Neighborhood housing and community development organization in Brooklyn. 


116th Street Block Association, Inc. 
55 East 115th Street, New York, NY 10029
Hours: 9am-5pm, M-F
Languages: English, Spanish

Neighborhood organization providing a variety of community services, including housing. 

The Actors Fund 
729 Seventh Avenue, 10th Floor New York, NY 10019
212-221-7300 (call for info on seminars and appointments)

The Actors Fund serves anyone in the performing arts and entertainment communities. 

Community League of the Heights (CLOTH) 
500 West 159th Street, New York, NY 10032
212-795-4779 (call for hours and event info)

Community development organization and service provider in Washington Heights. 

East Harlem Council for Community Improvement (EHCCI) / Hellgate Management Corp.
413 East 120th Street, New York, NY 10035
Hours: 9am-2pm, M-F
212-410-7707 x5269 (ask for Efrain Rivera)
Languages: English, Spanish

East Harlem housing developer and community assistance provider. 

Good Old Lower East Side (GOLES) 
171 Avenue B, New York, NY 10009
Hours: 10am-6pm, M-F
212-533-2541 (call for event and appointment info)

Neighborhood housing and preservation organization in the Lower East Side. Appointments required.

Hope Community, Inc. 
174 East 104th Street, New York, NY 10029
Hours: 9am-5pm, M-F
212-860-8821 (ask for Shawndell Powell)
Languages: English, Spanish

Community-based nonprofit affordable housing organization, enriching the lives of the people who live and work in East Harlem and surrounding neighborhoods. Call or email for appointments.

New York Legal Assistance Group 
7 Hanover Square, 7th Floor, New York, NY 10004
Languages: English, Spanish

NYLAG’s Financial Counseling Division aims to increase the financial capability of low-to-moderate-income New Yorkers through the Housing Ambassador Program and offers financial counseling and financial coaching services.


Bangladeshi American Community Development and Youth Services (BACDYS) 
83-10 Rockaway Blvd, Ozone Park, NY 11416
Hours: 10am-5pm, M-F
Languages: Bangla/Bengali, English

Nonprofit organization in Ozone Park, Queens, that focuses on improving the lives of immigrants and low-income residents. 

Chhaya CDC
37-43 77th Street, 2nd Floor, Jackson Heights, NY 11372
Languages: English, Bengali, Nepali, Urde, and Punjabi.

Community organization, advocate, and service provider with focus on New Yorkers of South Asian origin. Call for info on workshops and appointments.

Comfort Adult Day Care Center
100-05 Roosevelt Avenue, Corona, NY 11368
Hours: 9am-2pm, M-S
Call to schedule an appointment: 718-651-5700
Languages: English, Spanish

Offers a series of activities for older adults in the community, designed to promote health through social and wellbeing related activities. 

27-40 Hoyt Avenue, Astoria, NY 11102
Hours: 9am-5pm, M-F
718-396-5039 (ask for Nijema Rivera, Sofia Paja, or Paola Duran)
NRivera@hanac.org, spajaj@hanac.org, pduran@hanac.org 
Languages: English, Cantonese, Mandarin, Greek, Spanish

Organization for all social services needs. 

Margert Community Corp.
325 Beach 37th Street, Far Rockaway, NY 11691
Hours: 9am-5pm, M-Th
Languages: English, Spanish

Community-based housing nonprofit providing a variety of services and education to low- and moderate-income tenants and homeowners, the elderly, and people with disabilities. 

Neighborhood Housing Services of Jamaica, Inc. 
89-70 162nd Street, Jamaica, NY 11432
Hours: 9am-5pm, M-F; evenings and weekends by appointment.
Languages: English, Spanish

Neighborhood housing organization based in Jamaica, Queens. 

Neighborhood Housing Services of Queens CDC, Inc. 
60-20 Woodside Ave, 2nd Floor, Flushing, NY 11377

Neighborhood housing and community development organization in Queens. Call for hours and event info.

Ocean Bay CDC Service Coordinators
443 Beach 54th Street, Arverne, NY 11692
Hours: 8:30am-4:30pm, M-F; Summer months: 8:30am-6:30pm, closed Fridays
718-945-8640 x217, 216, or 215

Community development organization in the Rockaways, Queens, offering a variety of social services and training. Appointments preferred. Walk-ins okay if necessary.

Office of Council Member Donovan Richards
1931 Mott Avenue, Far Rockaway, NY 11691
Hours: 9am-5pm M-F
Languages: English, French, Haitian Creole

89-11 Lefferts Blvd, Richmond Hill, NY 11418
Hours: 9am-3pm T-F; Saturdays, by appointment only

Languages: English, Spanish, Bengali, Arabic

Provides various empowerment and basic services to New Yorkers in need. Clients must call to schedule an appointment.

United Sherpa Association
41-01 75th Street, Elmhurst, NY 11373
Hours: 8am-8pm, daily
718-779-7300 or 646-387-4008 (call for appointments and ask for Mr. Ang Pasang Sherpa)
sharpakyidug@gmail.com or sherpakyidug.org/contact
Languages: English, Hindi, Nepali, Sherpa, Tibetan, Urdu

Organization dedicated to supporting and preserving the Himalayan community through cultural, educational, and social support services and activities. 

Urban Upbound
10-38 41st Avenue, Long Island City, NY 11101
Hours: M, T, W, F 9:00am-5:00pm, Th 9:00am-7:00pm
718-571-9151 (ask for Dulce Medina)
Languages: English, Spanish

New York City service provider with a variety of programs to help residents achieve economic prosperity and self-sufficiency, including financial education and counseling, employment services, tax preparation, federal credit union, youth development and college access, SNAP benefits. 

Staten Island

CAMBA HomeBase
Multiple locations in Brooklyn and Staten Island. Call or visit website for details.
Ask for CAMBA HomeBase Outreach Team for assistance with HPD Housing Connect applications.
Languages: Cantonese, English, Mandarin, Spanish

Homelessness prevention program providing a variety of homelessness prevention tools to assist families and individuals experiencing a housing crisis and at imminent risk of entering the shelter system. 

Project Hospitality Single Stop Help Center - Stapleton
221 Heberton Avenue, Staten Island, NY 10302
Hours: 9am-8pm, M-F.
718-420-6466 (ask for Jennifer Aleman or Fanny Cordova)
Languages: English, Spanish

Public benefits screenings and enrollment, health insurance navigation, free legal services, food pantry. 

Project Hospitality Single Stop Help Center - Port Richmond
514 Bay Street, Staten Island, NY 10304
Hours: 9am-5pm, M-F.
718-448-3470 (ask for Linda Murphy)
acholula@projecthospitality.org or fcordova@projecthospitality.org
Languages: English, Spanish, and French

Public benefits screenings and enrollment, health insurance navigation, free legal services, food pantry. 

Housing Ambassadors for People with Disabilities


HPD is developing relationships with organizations that serve people with disabilities. The purpose of the ambassador program for people with disabilities is to close existing gaps in service to applicants for affordable housing, and to forge supportive relationships between HPD and the disability advocacy community. Having a dedicated group listed as ‘Housing Ambassadors for People with Disabilities’ should not limit people with disabilities to work with any other ambassador organization on this page. However, our ambassadors for people with disabilities will only be serving people with disabilities. We are happy to be partnering with the following organizations, and look forward to growing the program.

ADAPT Community Network (formerly United Cerebral Palsy of NYC)
80 Maiden Lane, New York, NY 10038
Call to scehdule an appointment: 212-683-6700 x1154
Languages: English, Spanish

Non-profit agency providing Housing Assistance for families and individuals with intellectual and/or developmental disabilities. Individuals must be currently receiving services from Office for People With Developmental Disabilites (OPWDD).

Constructive Partnerships Unlimited (formerly Cerebral Palsy Associations of New York State)
40 Rector Street, 15th Floor, New York, NY 10006
Hours: 2pm-5:30pm M-F
212-947-5770 x5355 (ask for Manoucheka Samedy)
MSamedy@cpofnys.org or TManuel@cpofnys.org 
Languages: English, Haitian Creole, Mandarin, Spanish, American Sign Language

Broad-based, multi-service organization working with the State of New York to enhance the quality of life for people with disabilities and their families. 

Housing Ambassadors Map

The map below locates the Housing Ambassadors (Housing Ambassador Program logo icon) and Housing Ambassadors for People with Disabilities (purple pin).



Housing Ambassadors Video


Become a Housing Ambassador!

If your organization is interested in learning more or joining the Housing Ambassador program, please complete our Housing Ambassador questionnaire or email ambassadors@hpd.nyc.gov.